Two orders in, and I’m officially obsessed. My first parcel arrived fast, the second vanished into the Royal Mail abyss — but the company were incredible and sent a replacement right away. The earring... Ver mais
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Leia as opiniões dos outros
I bought some earings for my daughter as a present . She absolutely loved them . Really nice, well made and different to the normal in the High Street. One of the clips stopped working so I emailed t... Ver mais
Second time ordering from silver rain. First time was flawless so I ordered again for a work colleagues leaving present..... the tracking code is flashing red... no customer service email or contact... Ver mais
I purchased a lovely pair of silver moonstone earrings, which I have worn everyday since purchasing a couple of months ago. I returned from trip and realised that one of the stones had fallen out. I... Ver mais
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5*****
I bought some earings for my daughter as a present . She absolutely loved them . Really nice, well made and different to the normal in the High Street. One of the clips stopped working so I emailed them and they were so prompt and helpful, showed us how to fix and all done! Thank you 😊 Will be buying again.
Customer service is second to none
Customer service is second to none.
Gave me an exchange of earrings within 48 hours, faultless
One of best companies I've dealt with...
Beautiful jewellery received in double-quick time, beautifully and carefully packaged. So impressed with the speed of delivery and lovely customer service - added to which, the jewellery is pretty, well-made and eminently giftable. Thank you.
NO CONTACT FOR BUISNESS
Second time ordering from silver rain. First time was flawless so I ordered again for a work colleagues leaving present..... the tracking code is flashing red... no customer service email or contact ???
Wheres my order???
Got earrings as a gift, highly recommend!
My aunt bought a lovely pair of hammerhead shark earrings as a gift for me. I absolutely love them!
I was worried about the fine details, but they're really sturdy.
I highly recommend both the seller and their products!
Trustworthy and great quality
Beautiful silver earrings that arrive swiftly in a lovely blue drawstring pouch. I’ve bought 2 pairs and found the prices really good.
Two orders in
Two orders in, and I’m officially obsessed. My first parcel arrived fast, the second vanished into the Royal Mail abyss — but the company were incredible and sent a replacement right away. The earrings I bought are absolutely gorgeous: delicate, pretty, and even nicer in person. If you’re hesitating, just go for it. I’m already planning my next purchase.
ORDER AND CUSTOMER SERVICE
I ordered from their website and when I added an item to my basket it completely changed the item. At the time of ordering I did not look as I thought a trusted website would have NO issues.
Once order came and it was wrong I went back onto website to check if i have done anything wrong how ever the website was still changing items I was adding into my basket.
I emailed the company to address these issues and asked for an exchange or the actual pair I wanted. However the company emailed back making out that I was stupid and did now know how to order items/ blaming me for their mistakes and saying I had to pay to send the items back when it was their fault.
I would NOT recommend this website to anyone i think they are just scamming people by sending items which are not popular so they can get rid of stock they have knowing people will not pay extra to get these items exchanged.
I think it was absolutely disgusting the way the member of staff spoke to me over email and was making out I was the one who is wrong and the emails were just repetitive and rude.
NEVER ORDERING FROM HERE AGAIN!!
Beautiful earrings so well made…
Beautiful earrings so well made .Arrived on time well packaged .I ordered the gift box and it's lovely too . If you have been looking just order don't hesitate you will be glad you did .
Super Cute Earrings and Elite Customer Service!
I bought three pairs of earring for my daughter and myself. My daughter’s earrings were absolute perfection, teenie tiny, dainty, super cute but also secure with internal threading (as she frequently looses butterfly backs).
My earrings had a stone which had fallen out. I emailed customer service who responded within a day and posted a replacement out to me without my having to return the faulty pair.
Absolutely elite customer service. Their earrings are stunning and excellent quality at a very accessible price point. Will be using this company again and highly recommend 🫶
These must be the smallest earings…
These must be the smallest earings ever. Really fiddly to get in due to the size of them. More suited for children. Would not buy again
Arrived quickly and im so happy with my…
Arrived quickly and im so happy with my beautiful jewelry
Lovely products and service
I've ordered several pairs of earrings now and have loved every pair, have received them promptly and they are always packaged beautifully. I always get such lovely compliments on them too.
Excellent customer service, no quibble replacement sent within 2 days
I purchased a lovely pair of silver moonstone earrings, which I have worn everyday since purchasing a couple of months ago. I returned from trip and realised that one of the stones had fallen out. I emailed Emma at Silver Rain on a Sunday, and within a few hours received an email back apologising and advising a replacement pair would be sent out, which I received 2 days later. Was really impressed with the customer service, thank you 👍
AMAZING !!!
I have ordered from this company many times now and honestly they are amazing! Beautiful jewllery, 100% hypoallergenic and outstanding customer service. Every time I have emailed them they answer the next day and sort out any issues instantly. Highly recommend!!
Great jewellery at an affordable price, great customer service
Purchased a pair of schnauzer earrings as I had lost one of a pair my daughter bought me as a present. My daughter found the missing earring and I was able to return my earings - unworn - and exchange for a pretty little silver/opal ring. It's a great fit and it has been admired by friends and family. I was impressed that Silverrain were willing to exchange or refund and the process to purchase the new ring, which was a different price was very simple. I would definitely purchase from them again. Their jewellery is pretty and affordable
Beautiful earings
I came across the website through a FB add. Wanted to purchase new earings to start building a stack. The variety was incredible. Silver, gold & rose gold. Purchased 2 sets of small hoops and a pair of pearl studs in rose gold. They arrived in about 2 to 3 days of ordering and they are so beautiful, dainty & feminine, stunning peices. Having my 3rd lobe and a helix pierce next week and can't wait to wear the pearl studs but need to be more patient with the helix. I will definitely be purchasing from silver rain again.
NOT durable
one of the rings i purchased bent two days after daily wear, what is this quality?
Fabulous earrings
Quick reply to a question I asked when ordering. Lovely earrings and charms. Quick delivery as well. I definitely will be ordering from Silver Rain again.
Great service, great quality
I sent for three items, which arrived the next day and were really good quality and very pretty. Good price, not too expensive and the communication from the company was brilliant, answering my queries within a couple of hours. Would definitely recommend and would use again.
A Experiência Trustpilot
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