Two orders in, and I’m officially obsessed. My first parcel arrived fast, the second vanished into the Royal Mail abyss — but the company were incredible and sent a replacement right away. The earring... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I bought some earings for my daughter as a present . She absolutely loved them . Really nice, well made and different to the normal in the High Street. One of the clips stopped working so I emailed t... Ver mais
Second time ordering from silver rain. First time was flawless so I ordered again for a work colleagues leaving present..... the tracking code is flashing red... no customer service email or contact... Ver mais
I purchased a lovely pair of silver moonstone earrings, which I have worn everyday since purchasing a couple of months ago. I returned from trip and realised that one of the stones had fallen out. I... Ver mais
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I loved my earrings and excellent customer service!! ❤️
The earrings took 2 weeks to come but the customer service was quick to reply and send my refund! I was very worried it wasn’t a good company but I was very wrong! The earrings arrived and my refund arrived so I was able to tell them and keep my beautiful earrings!! I love them! I love the little birds!
Great selection of jewellery
Great selection of jewellery. Absolutely love my new earrings. Customer service was great too, quick response and easily rectified a minor issue (which was my fault in the first place)
Great customer service and lovely pieces
bought 5 pairs of earrings from here and after a few weeks I lost one, contacted the company and received a replacement within days. great customer service, exceeded all expectations.
Love this company
Love this company!
I needed to contact them regarding my order, the customer service was amazing and Chloe just went above and beyond for me. Also, their jewellery is gorgeous ☺️
Beautiful earrings
I have purchased several pairs of earrings from this company and loved all of them, beautiful! All are of great quality and at very reasonable prices.
Delivery is prompt and earrings well packaged and in lovely little velvet drawstring pouches. Will definitely buy more and highly recommend
Poor customer service
I’ve placed several orders for earrings from this company via Etsy and had no issues until recently. Two different pairs of opal studs have lost opals. I contacted the company and they agreed to replace both pairs. You’d think they’d send them together . No they sent them separately. One came and I’m still waiting for the other pair. They want me to wait till Monday almost 2 weeks after they claim they posted it. Why should I???? They don’t seem anxious to put this right. I shan’t be placing any further orders that’s for sure 🤬
Highly recommend!
I recently purchased three pairs of earrings from Silver Rain, and I couldn’t be happier! The earrings are super cute and look lovely on. The packaging was very nice, and everything arrived quickly and securely. Their customer service was also fantastic – friendly, responsive, and professional throughout. I’ll definitely be shopping with them again. Highly recommend!
Excellent customer service, lovely products
I ordered 3 pairs of earrings and one pair arrived not quite perfect.
I emailed and got a response within hours rectifying the issue.
Really impressed with the customer service and the earrings are lovely and unique.
Another beautiful order from this…
Another beautiful order from this amazing company!!
This time for pearl earrings for my sons wedding in July! STUNNING!!!
Cute and quirky
I’ve ordered earrings a few times for myself or as gifts. I love the quirkier designs that you wouldn’t typically find elsewhere. I’ve never had a problem with quality or customer service. ☺️
Poor quality and bad customer service
Terrible products with terrible customer service. Two out of three items ordered were faulty. They will not cover the postage back for the faulty items. The items are mass produced rubbish!
Excellent quality jewellery
Excellent quality jewellery!
I was recommended by a few friends and SRS have not disappointed, I got two pairs of silver huggie hoops which are perfect. Love that they come neatly in gift bags too! Wonderful customer service, I spoke to Chloe who was very helpful and sorted my query promptly!
I have recently bought two pairs of…
I have recently bought two pairs of earrings and I absolutely love them. First pair I wore all day and didn’t even know they were there. I love silver jewellery and from now Silver Rain will be my go to. Would highly recommend and can’t wait for my next look at the website.
Disappointing
Item not received had to get a refund! No idea if good, bad, scam just disappointing .
Beautiful & unique
I have got so many earrings and other jewellery from silver rain - they are so well made, unique, inexpensive and look fabulous. I’ve now got an earring obsession!
Excellent service and products!
The customer service at Silver Rain Silver is absolutely amazing! I ordered 2 sets of screw ball earrings which were too small, I e-mailed them and they immediately exchanged them for a longer flat back bar. The service is brilliant and I would highly recommend them. I love my new earrings, excellent quality, excellent price. I will definitely be ordering more very soon. Thank you to everyone who has supported me at Silver Rain.
Lovely necklace really well made…
Lovely necklace really well made exceptional for the price beautifully packaged I'm over the moon with my purchase
Beautiful Earrings
Bought 4 sets of flat back earrings from Silver Rain. They arrived promptly, were beautifully packaged and they’re all great quality earrings- would highly recommend!
Sore ears and poor customer service
Not a good experience.
I was disappointed with the customer service, I ordered several items as Christmas presents and when they dispatched them they decided one was out of stock. Instead of ringing me to see if I wanted an alternative design they just cancelled the item. This left me without a gift and it was still for sale on their website and Etsy shop. They obviously don't mind disappointing their customers.
On gifting them, every recipient has had sore ears. Never had a reaction before so I'm not sure what's in these earrings but we all have red and swollen ears after wearing them. Don't recommend at all
I do love silver rain
I do love the silver rain earrings. Simple and good quality and I have recently bought the matching necklace. They are prompt to post and I have just dealt with the customer service team and Chloe was a star.
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