Two orders in, and I’m officially obsessed. My first parcel arrived fast, the second vanished into the Royal Mail abyss — but the company were incredible and sent a replacement right away. The earring... Ver mais
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Leia as opiniões dos outros
I bought some earings for my daughter as a present . She absolutely loved them . Really nice, well made and different to the normal in the High Street. One of the clips stopped working so I emailed t... Ver mais
Second time ordering from silver rain. First time was flawless so I ordered again for a work colleagues leaving present..... the tracking code is flashing red... no customer service email or contact... Ver mais
I purchased a lovely pair of silver moonstone earrings, which I have worn everyday since purchasing a couple of months ago. I returned from trip and realised that one of the stones had fallen out. I... Ver mais
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Fantastic customer care
I have purchased a few items from silverrainsilver over the past 12 months.
My most recent purchase was swift, but sadly a small piece broke after 6 weeks. Despite this, the customer service team (Priscilla) have been fantastic. She was quick to respond, had a friendly tone with the emails and reassured me about the warranty process. It is lovely to know that my item will be replaced without charge to myself.
For a small company I am impressed with their service and will continue to buy from them and recommend to others.
Love silver rain products
Love silver rain products. So much choice and good quality. They also arrive really quickly. Highly recommend
gold plated opal drop earrings
I bought a pair of gold plated opal drop earrings from Silver Rain earlier this year, actually as a birthday present to myself.
I have worn them constantly since then and have had no irritation from them at all, which is rare and love the lobster claw type clip.
The other day I noticed that one of the opals had fallen out of the dangle charm so I contacted their customer care to ask about a replacement. I got a reply the same day saying they would replace it. I expected to receive a new charm in the post but instead I got a new set of earrings. Would like to thank the customer care team and highly recommend them. I will be placing more orders.
I can not rate this shop highly enough
I can not rate this shop highly enough. I've been purchasing their internally threaded flat-back earrings for a few years now, and every pair is stunning, high quality, and genuine silver.
I recently asked a question about shorter backs for earrings, they responded next day with the link to purchase. 100% recommend.
Perfect jewellery
This was promoted to me through instagram, loved the look of the range from ocean to fantasy. Went for the Dragon ring and mismatched dragon and sword studs. Arrived in protected packaging within lovely pouches. They are a fantastic quality for the price. Will definitely shop here again.
Lovely earrings - but not great Customer Service
Lovely earrings, but the fastening on the Huggie earrings was not brilliant, and resulted in me losing a charm. When I attempted to source a replacement, I was advised I would need to purchase a pair at a cost close to the amount for the actual earrings. Shame as the products are great, and I would have pointed several friends and family to their website if there'd been a little more customer-focus service.
Pictures don't do the pieces justice.
Fast delivery.Beautiful jewellery esp. for the price.My necklaces were even in little velvet bags.
I have ordered twice so far and very happy.
Very pretty, unusual designs
I have bought several pairs of earrings from this company, my favourite are the little terrier dogs, and the enamel maple 🍁 leaves.They are comfortable to wear and I wear them to bed with no issues. They have so many pretty designs. They are delivered quickly and come with a little velvet pouch. I will definitely keep buying from them
Earrings are beautiful
Earrings are beautiful, good quality. Arrived quickly.
Silver? Gold experience!
Jewellery Silver. Customer service? GOLD. This company could teach those who struggle with customer service. The earrings are beautiful and so many choices!! I just can’t rain enough praise on the team and how well they handled my feedback. 10/10. Definitely shipping here for all my jewellery now.
Amazing customer service.
Amazing customer service.
My daughter has absolutely loved her first pair we bought from here after battling with lots of bumps on a new piercing.
We are now on to our second delivery of silver goodies and they are beautiful. Fiddly to put in but worth it to give maximum comfort they have not caused any irritation so very happy. Looking forward to buying lots more for her
Great products, great service .
We discovered Silver rain Silver just before Christmas and have placed several orders since.
The service is just perfect. Quick delivery always. The jewellery is always very well protected and nicely presented, and opening them always brings a little joy to the recipient.
The earings we have ordered are beautiful. Colleagues and friends comment on them, and my wife enjoys wearing them.
We had cause to contact customer support as we lost an earing and I wondered if single earings could be bought, and without hesitation a replacement pair was offered free of charge with our next order. An amazing gesture.
My wife has previously had issue with other brand of earings causing irritation after an hour or so of wearing them, but can wear these. Silver or gold.all day without any problems.
Great company and great products.
Gold for Silver Rain
I've purchased from Silver Rain Silver three times (twice for me and once for a friend).
I've been super happy with the earrings I received. They were tiny robin studs in silver with rose gold breast in 2024, and my second order was rose gold pomeranian studs bought in December 2025. Each order came in a dark blue velvety type pouch.
The third order (December 2025) was delivered directly to the recipient and I was able to purchase a gift box for a more personal touch.
There are 100s and 100s of designs, styles and colours. I think there is something for everybody!
Awesome Service and Perfect Items
I’ve had numerous items from the Silver Rain shop, including earrings and rings, and the experience is always perfect - this most recent order arrived in 24 hours! Incredible!
Had to contact customer service due to…
Had to contact customer service due to an issue where my delivery address had defaulted to some random one which was invalid.
Spencer was amazing, he sorted the issue out and despite it not being anyone’s fault, just some glitch in the system, has shipped the order out again which should hopefully arrive before Christmas. Silver Rain will now be my go-to for gifts though I’ll be keeping a close eye on the shipping details. Thank you all and Merry Christmas.
Excellent
Love everything I have had from this site. Everything is so unusual and lovely. Great value too and always quick delivery.
I have bought many pairs of earrings…
I have bought many pairs of earrings from silver rain and I love every pair, all great quality.
Mismatched Earrings
I've ordered some items from this company and I have been thrilled with every purchase. I've just received my latest purchase of mismatched earrings an oak leaf and an acorn in sterling silver. They're a perfect size and beautiful 😊
Doesn't respond to messages
Beautiful earrings.
However one of the hooped earings arrived broken.
Ive tried to contact the company several times with no response
Fantastic products and customer service
My daughter and I have ordered numerous times from this website and we are always delighted with the earrings and quality. Always despatched speedily and a great price for the lovely quality. I did have an issue with my last order. The first time I wore the earrings I was taking them off and one of the posts snapped off. This has never happened before with any of the jewellery I’ve purchased from silver rain before. I contacted customer services and Emma was delightful and arranged for replacements asap. Delighted as I now have my new favourites and this pair is fine. Thank you so much! Will definitely be back!
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