Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service from start to finish. The team kept me informed throughout the entire production process, so I always knew how my order was progressing. It was a pleasure working with the Silvery te... Ver mais

Classificada 5 em 5 estrelas

Where do I begin. Silvery jewelery's service, professionalism and delivery time are more than 5 stars. They kept me up to date on every stage of the process. I was stunned by how quick I received my o... Ver mais

Classificada 5 em 5 estrelas

Fantastic service and very fast. My oldest daughter got her necklace when she turned 13 and she wears it daily showers with it swims and plays hockey. It is strong and durable and still looks stunning... Ver mais

Classificada 5 em 5 estrelas

The ring is beautifully crafted, the engraving is perfect and your service is very efficient. Sadly it seems I obtained the incorrect size measurement from my son, so will be in contact regarding the... Ver mais

Informações sobre a empresa

  1. Fabricante de joalharia

Escrito pela empresa

Silvery Jewellery crafts personalised jewellery in 925 Sterling Silver. We are a family run business with a dedicated team focused on providing exceptional quality and customer support to our customers


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

420 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 16% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I’m very fussy when it comes to…

I’m very fussy when it comes to anything jewellery, Nothing ever catches my eye, but I came across an advert of a silver cross that looked very well made and you could personalise it so I chose to get my late dads birthdate on it and the word dad, I was able to choose the font that closely resembled his handwriting and the format of the date and when I received it I was blown away by the shear quality and beauty of it. Jewlery is mass produce these days but these are crafted with care and skills that you can tell someone takes pride in their work. Absolutely beautiful and the quality is outstanding. If you want some jewlery that is crafted with care and skills that are not often seen any more I’d highly recommend choosing silvery, beautifully crafted, notified from start to finish of how they are getting on and when it will be at your door, you even get a little cleaning cloth for it. I certainly know where I’m getting a few Christmas presents from and who I’ll be buying from in future. Absolutely fantastic, Thank you.

11 de outubro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

The entire experience was ultimately…

The entire experience was ultimately positive with a beautiful outcome.

My request via the website was for the company to contact me once the design had been made so I could approve. This was ultimately done yet I was confused as their automated email’s kept giving me updates that could not have been accurate as I hadn’t received the email for approval yet.

It’s clear that my request for approval slowed down their process adding a couple days to the order yet I was happy to wait due to the final outcome and what I was asking.

Like I say above the experience was ultimately amazing and had a really beautiful and unique gift at the end however the automation caused too much anxiety for me. The company should be cognizant of the automation and in instances like mine they should communicate with the buyer earlier.

I cannot stress enough that my comments are far from negative as I would order from them again without hesitation, hopefully the comments will enable Silvery to be cognizant of this and ease the next persons anxiety.

17 de setembro de 2025
Classificada 5 em 5 estrelas

The communication everyday was…

The communication everyday was appreciated on the progress of my jewelry. And i appreciated that when i needed to make a change for the size it wasn't difficult and was done promptly. It is a present for someone so I hope they will like it as much as I do.

17 de setembro de 2025
Classificada 5 em 5 estrelas

Superb Quality and Customer Service

I have ordered from Silvery before and the ring that I received was exactly what I wanted- perfectly made and long lasting at a great price. Sadly, it was taken from me on a trip abroad under some exigent circumstances. I contacted the customer support, and Jenine was so kind in responding to my matter personally and empathised with my situation and helped me place a follow up order. Could not recommend enough

4 de outubro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Delivery took too long

Delivery took too long, please do not think it is 3 days, it is more like 8 days.

17 de setembro de 2025
logótipo da Silvery Jewellery

Resposta da Silvery Jewellery

Hi Letitia, thank you so much for taking the time to share your feedback. We truly appreciate hearing from our customers, as it helps us continue improving both our service and your overall experience with Silvery.

We’re sorry that the timing of your order didn’t align with your friend’s departure. Our website does clearly outline a 3-working-day crafting period and a 1–3 working-day delivery time, and your order was completed within this timeframe.
While we always do our best to meet special requests, we’re careful not to compromise the quality and attention to detail that define every item of Silvery jewellery. We hope you understand, and we’d love the opportunity to create something special for you again in the future.

Classificada 5 em 5 estrelas

Top class service

Top class professionalism and communication at all times. Very personalised and friendly service.

17 de setembro de 2025
logótipo da Silvery Jewellery

Resposta da Silvery Jewellery

Hi Tiffany, thank you so much for your lovely feedback. Our team really works hard, and words of praise such as yours are very motivating.
We hope to see you back shopping at Silvery soon!

Classificada 5 em 5 estrelas

The constant communication and updates…

The constant communication and updates were amazing and I am very excited to give the Silvery bracelet as a gift

17 de setembro de 2025
logótipo da Silvery Jewellery

Resposta da Silvery Jewellery

Hi Therese, thank you so much for this lovely feedback. We're glad that you enjoyed your Silvery experience, and were happy with the end product.
We look forward to welcoming you back soon!

Classificada 5 em 5 estrelas

The perfect piece of jewellery

Great customer service, great communications (daily update on my order being made) and best of all quality and the perfect product. Had been looking for an infinity bracelet combined with leather for a few years and there particular one was absolutely perfect and well priced. Certainly returning for more....

16 de setembro de 2025
Opinião espontânea
logótipo da Silvery Jewellery

Resposta da Silvery Jewellery

Hey Jason, thank you so much for your vote of confidence. We really try hard to combine great prices with excellent service and superior jewellery, and we're delighted that you found what you were looking for. We hope to see you back soon for another stunning item!

Classificada 5 em 5 estrelas

Great service

Great service. Very happy with my order - beautiful! Thank you!

19 de agosto de 2025
logótipo da Silvery Jewellery

Resposta da Silvery Jewellery

Hi Megan, thank you so much for this lovely review. We are so glad you had a great experience with Silvery, and we hope to see you back again in the near future.

Classificada 5 em 5 estrelas

I ordered the Generational Copper…

I ordered the Generational Copper Bangle and had it personalized with engraving and adding a charm. I am so in love with this bangle! It is stunning and feminine.
Ordering online was easy and smooth, and I was updated every step of the way from when they received my order to chatting about logistics (I ordered the bangle and charm separately and they were very accommodating with the delivery fee).
Overall experience is 10 out of 10!

15 de setembro de 2025
Opinião espontânea
logótipo da Silvery Jewellery

Resposta da Silvery Jewellery

Hi Alani, thanks so much for the lovely review. We're delighted that you had an awesome experience with us, and we'd love to see you back in the near future so we can wow you again!

Classificada 5 em 5 estrelas

Wonderful

Wonderful! My partner could not be happier with her beautiful custom made rings. Service was personal, like they really cared and took a personal interest. Constantly updated on progress. My happy partner is now going to be ordering the exact same rings with different birth stone for me! 😻

20 de agosto de 2025
Classificada 5 em 5 estrelas

The company is excellent at…

The company is excellent at communicating the whole process. The quality of the products are excellent and it came out perfectly. The delivery was sufficient. I would recommend Silvery to anyone.

19 de agosto de 2025

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