Excellent service from start to finish. The team kept me informed throughout the entire production process, so I always knew how my order was progressing. It was a pleasure working with the Silvery te... Ver mais
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Leia as opiniões dos outros
Where do I begin. Silvery jewelery's service, professionalism and delivery time are more than 5 stars. They kept me up to date on every stage of the process. I was stunned by how quick I received my o... Ver mais
Fantastic service and very fast. My oldest daughter got her necklace when she turned 13 and she wears it daily showers with it swims and plays hockey. It is strong and durable and still looks stunning... Ver mais
The ring is beautifully crafted, the engraving is perfect and your service is very efficient. Sadly it seems I obtained the incorrect size measurement from my son, so will be in contact regarding the... Ver mais
Informações sobre a empresa
Escrito pela empresa
Silvery Jewellery crafts personalised jewellery in 925 Sterling Silver. We are a family run business with a dedicated team focused on providing exceptional quality and customer support to our customers
Informações de contacto
26 Crassula Road 8 Micro Park, Cornubia Industrial & Business Park Blackburn, 4339, Durban, África do Sul
- +27 31 5694119
- info@silvery.co.za
- silvery.co.za
Respondeu a 16% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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I’m very fussy when it comes to…
I’m very fussy when it comes to anything jewellery, Nothing ever catches my eye, but I came across an advert of a silver cross that looked very well made and you could personalise it so I chose to get my late dads birthdate on it and the word dad, I was able to choose the font that closely resembled his handwriting and the format of the date and when I received it I was blown away by the shear quality and beauty of it. Jewlery is mass produce these days but these are crafted with care and skills that you can tell someone takes pride in their work. Absolutely beautiful and the quality is outstanding. If you want some jewlery that is crafted with care and skills that are not often seen any more I’d highly recommend choosing silvery, beautifully crafted, notified from start to finish of how they are getting on and when it will be at your door, you even get a little cleaning cloth for it. I certainly know where I’m getting a few Christmas presents from and who I’ll be buying from in future. Absolutely fantastic, Thank you.
Absolutely LOVE my cross connector…
Absolutely LOVE my cross connector necklace. However, think they connected the chain on the wrong sides so the cross is slightly upside down.
The entire experience was ultimately…
The entire experience was ultimately positive with a beautiful outcome.
My request via the website was for the company to contact me once the design had been made so I could approve. This was ultimately done yet I was confused as their automated email’s kept giving me updates that could not have been accurate as I hadn’t received the email for approval yet.
It’s clear that my request for approval slowed down their process adding a couple days to the order yet I was happy to wait due to the final outcome and what I was asking.
Like I say above the experience was ultimately amazing and had a really beautiful and unique gift at the end however the automation caused too much anxiety for me. The company should be cognizant of the automation and in instances like mine they should communicate with the buyer earlier.
I cannot stress enough that my comments are far from negative as I would order from them again without hesitation, hopefully the comments will enable Silvery to be cognizant of this and ease the next persons anxiety.
The communication everyday was…
The communication everyday was appreciated on the progress of my jewelry. And i appreciated that when i needed to make a change for the size it wasn't difficult and was done promptly. It is a present for someone so I hope they will like it as much as I do.
Superb Quality and Customer Service
I have ordered from Silvery before and the ring that I received was exactly what I wanted- perfectly made and long lasting at a great price. Sadly, it was taken from me on a trip abroad under some exigent circumstances. I contacted the customer support, and Jenine was so kind in responding to my matter personally and empathised with my situation and helped me place a follow up order. Could not recommend enough
Great communication, updates and product
Great communication and updates during the process! The quality of the jewelry is top notch. Will definitely purchase again.
Awesome responses and super quick…
Awesome responses and super quick turnaround for my custom ring. Would totally recommend them
the outcome of what was made
the outcome of what was made, is more than expected. cannot wait for my son to see this
AMAZING AMAZING AMAZING
To say I was impressed is an understatement. They were kind, professional, fast and the quality is impeccable. Definitely a 5 star establishment.
Delivery took too long
Delivery took too long, please do not think it is 3 days, it is more like 8 days.

Resposta da Silvery Jewellery
Top class service
Top class professionalism and communication at all times. Very personalised and friendly service.

Resposta da Silvery Jewellery
The constant communication and updates…
The constant communication and updates were amazing and I am very excited to give the Silvery bracelet as a gift

Resposta da Silvery Jewellery
The perfect piece of jewellery
Great customer service, great communications (daily update on my order being made) and best of all quality and the perfect product. Had been looking for an infinity bracelet combined with leather for a few years and there particular one was absolutely perfect and well priced. Certainly returning for more....

Resposta da Silvery Jewellery

Resposta da Silvery Jewellery
I ordered the Generational Copper…
I ordered the Generational Copper Bangle and had it personalized with engraving and adding a charm. I am so in love with this bangle! It is stunning and feminine.
Ordering online was easy and smooth, and I was updated every step of the way from when they received my order to chatting about logistics (I ordered the bangle and charm separately and they were very accommodating with the delivery fee).
Overall experience is 10 out of 10!

Resposta da Silvery Jewellery
Wonderful
Wonderful! My partner could not be happier with her beautiful custom made rings. Service was personal, like they really cared and took a personal interest. Constantly updated on progress. My happy partner is now going to be ordering the exact same rings with different birth stone for me! 😻
The company is excellent at…
The company is excellent at communicating the whole process. The quality of the products are excellent and it came out perfectly. The delivery was sufficient. I would recommend Silvery to anyone.
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