Silvery Jewellery Opiniões 420

I ordered the chain with both the birthstone (within the flower) and engraving on the coin (i.e., rather than separately) as a keepsake for our flowergirl, thinking that she could wear this on another chain at a later stage, if preferred. Opted to have an amethyst (purple) stone, to feature above her name and engraving on the back with our initials and the date of the wedding.

The item was prepared and delivered very efficiently, and beautifully packaged. Decided to open before giving this to the flowergirl, as Silvery had got the colour of leather wrong of an order we'd placed to have a bracelet made a few months back (which they then replaced).

Unfortunately, the size of the birthstone that we selected is too small to be seen or reflected, even with light behind (that it would not have when worn). This is certainly not the way that the pendant was promoted in the image on the website where a yellow stone is used. The dimensions of the coin and stone (although not the flower) are given but the marketing/presentation of the stone is misleading, particularly for an item that is priced at over R1,000.

silvery.co.za product teen-necklace-engraved-name-flower-birthstone-necklace

I contacted Silvery to engage them on this, excerpt from their response (sent by Jenine) below, this does clearly not address the issue of the misleading image used:

'Birthstones are natural materials, and their color is influenced by trace elements (for example, chromium in emeralds or iron in sapphires). As a result, when stones are cut into different sizes even from the same batch, slight variations in shade are to be expected. In addition, a birthstone size affects how light interacts with the stone. Larger stones allow light to travel through more material, increasing absorption of certain wavelengths and creating a deeper, richer appearance. Smaller stones have less depth, allowing light to pass through more easily, which can make their color appear lighter or less intense. This difference in how light is absorbed and reflected, along with natural variation, explains why the color may look slightly different depending on the size of the stone.'

Whilst the reviews logged on this site are mostly positive, Silvery has a trust index of 3.6 on Hello Peter with TWO other complaints (in June 2025 and august 2020) that note the same misrepresentation of the birthstone in their promotional image.

hellopeter.com silvery

I have gone back to Silvery to note these complaints and will address my own to the Advertising Regulatory Board, in addition, if they do not more adequately address the issue of false advertising on this item.

I'm all for supporting independent and small businesses but not if this is the outcome.

Chain broke within a week . How disappointing.

The service was great! The bracelet was perfect! Delivery was super fast. So happy with it all.
Thanks to great product & great service!

Always a pleasure buying gifts from Silvery Jewellery! Quick delivery and stunning quality

Quick efficient

Great service and stunning product quality!

The service was outstanding and then we received it, it was more than we expected. Beautiful thank you

Delivery was spot on time as per your manufacturing timeline. The daily progress notifications were next level. The necklace is so beautiful and the message and packaging so beautifully done. Thank you

I am very happy with the matching wedding bands I ordered for my husband and I. During the whole manufacture process, I was kept up to date. Brilliant product, brilliant service.

The craftsmanship and style of the rings I ordered is incredible and so is the service I received. I have however only had my rings for about a week and the gold plating is already wearing off on both of the rings which is a bit disappointing

Beautiful quality, incredible and consistent customer service, with speedy delivery, and the wrapping is the cherry on top. Thank you so much!

I was so confused on what to get my husband for our anniversary until I came across Silvery! Amazing amazing amazing !!! Good quality and great service! My husband loved his bracelet and it was so special because it was personalised and engraved perfectly! Very impressed and happy with my order! 😁

Work was done fast, shipment was fast and the quality of the work was exelent.. Need i say more?

Exceptional service and excellent quality. Always a pleasure to wear my Silvery jewellery.

I loved the ease of purchase and the bracelet is beautiful, thank you.
delivery did not take too long either.

Great service and speedy delivery. Made a mistake on my order, and the staff were so accommodating and helpful to get it rectified. And the necklace is beautiful.

The whole experience was seamless and extremely professional and I was absolutely delighted to see that the necklace that I had ordered as a gift for a friend exceeded my expectations and was actually nicer than the picture on the website.

Great Product, fast response and delivery!

Silvery Jewellery were efficient and professional with their work. They communicate with clients every step of the process and ensure that from the time of order to the time of delivery, everything is clear and transparent. The jewellery was beautiful and crafted so well. I am beyond happy with the quality of work.