I paid money for Simplex to assist me getting my company transferred into Motus. They blew up my phone wanting my payment. Once I made the payment, the only time I hear from them is for other service... Ver mais
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Leia as opiniões dos outros
Outstanding service with Osly and his team, super helpful, efficient, friendly and trying to save me every single penny they can . Simplex has everything you need to start your own trucking business.... Ver mais
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Any questions or concerns or problems are always handled immediately with care and understanding. They always pay attention to every detail and make sure you’re happy with the outcome! So happy to wor... Ver mais
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Simplex Group is one of the best company in USA, I am working with Simplex since 2019 and I just got great service, great experience special thanks for my Account Manager Maria Jose Castillo she is be... Ver mais
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Informações sobre a empresa
Escrito pela empresa
The Simplex Group The most complete premier service provider for America’s trucking industry. We support our customers in achieving their goals, and we commit to help our partners and communities thrive. Our experts at Simplex take care of compliance, permitting and tax reporting. Our Freight4U division assists customers with freight planning and factoring services and our Simplex Insurance division provides them with coverage on any unexpected circumstance they may face along the way. Each division has the expertise to help them achieve their goals and work together to provide the best support in order to fulfill their dreams.
Informações de contacto
7500 Northwest 52nd Street suite 100, 33166, Miami, Estados Unidos da América
- (786) 661-3253
- customercare@simplexgroup.net
- simplexgroup.net
4,2
Bom
220 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I paid money for Simplex to assist me…
I paid money for Simplex to assist me getting my company transferred into Motus. They blew up my phone wanting my payment. Once I made the payment, the only time I hear from them is for other services. Its been 30 days and no update or response on the service I paided for. Sucks because they had good reviews but I will need to contact someone else at this time.
15 de agosto de 2026
Opinião espontânea
Resposta da Simplex Group
MHS LLC, we’re sorry to hear about your experience and understand how frustrating it can be to make a payment for a service and not receive the updates you expected. We take your concerns regarding communication and follow-up seriously.
We would appreciate the opportunity to review your case in detail and better understand what happened with the service you requested. Please contact our Customer Care team at customercare@simplexgroup.net with your company information and any relevant details so we can investigate the matter and assist you further.
Calls Constantly
This company calls my company constantly even when asked to place on their do not call list.
31 de agosto de 2026
Opinião espontânea
Resposta da Simplex Group
Jessica, we’re sorry for the repeated calls and understand how frustrating this can be, especially after requesting not to be contacted. We take your feedback seriously and will review this matter with our team to help ensure your communication preferences are respected moving forward.
Ask for Luis or Merlin
Ask for Luis or Merlin, as I call him the best of the best!
13 de agosto de 2026
Opinião espontânea
Resposta da Simplex Group
Thank you, Jorge, for your kind words! We’re glad to hear that Luis and Merlin were able to make such a positive impression. We truly appreciate your trust and recommendation!
Extremely poor communication!
Extremely poor communication!
Company like Simplex are bad example in transportation
Try to avoid!
10 de agosto de 2026
Opinião espontânea
Resposta da Simplex Group
We’re sorry to hear that you had this experience. We take customer feedback seriously and would appreciate the opportunity to better understand your concerns. Please contact our Customer Care team at customercare@simplexgroup.net with your company name and any details related to your experience so we can review the matter and assist you further.
Excellent ELD support and resolutions
Excellent ELD support and resolutions. Quick response to issues and quality performance from technicians. Highly recommended for Trucking Compliance & ELD services. Thanks Team Kudos 👏🏾 💝✔️🤟🏽💯🫶🏾
7 de agosto de 2026
Opinião espontânea
Resposta da Simplex Group
Thank you, Zachery, for sharing your experience. We’re pleased to hear that you received excellent support and timely assistance with your ELD services. We truly appreciate your recognition of our technical team’s quality service and your recommendation. Thank you for trusting Simplex Group.
a todos los clientes de esta company…
a todos los clientes de esta company chequen todo lo les cobran por que a mi me estan cobrando mucho mas por un servicio que no me dieron y en mi IFTA me estan cobrando de mas pidan sus comprobantes de pago de el ifta no de ellos, por todo te cobran de mas y aparte te cobran por sus servicios CUIDADO CON ELLOS
4 de agosto de 2026
Opinião espontânea
Resposta da Simplex Group
Hello,
Thank you for sharing your feedback. We understand your concern regarding the charges and the payment receipts provided.
Our team has reviewed your account and the charges in question. We would like the opportunity to discuss the details with you directly, clarify any questions, and ensure your concerns are fully addressed.
A member of our team will be reaching out to you directly to follow up on this matter.
Resposta da Simplex Group
Thank you, MG Transport, for your feedback! We’re glad to hear you had a great experience. We truly appreciate your trust in us.
Francis Diaz with ELD 2GO
Francis Diaz is super for responding quickly and effective everytime I request any information or having an issue with my ELD 2GO
2 de julho de 2026
Opinião espontânea
Resposta da Simplex Group
Thank you, Francis, for sharing your experience. We’re pleased to hear that Francis Diaz has consistently provided you with effective support whenever you’ve needed assistance. We truly appreciate your trust and your kind feedback.
Really good customer service for my ELD…
Really good customer service for my ELD support,Francis Diaz is the best to help me out with all my issues so I really recommend Francis Diaz for customers support
2 de julho de 2026
Opinião espontânea
Resposta da Simplex Group
Thank you, KJames Logan, for sharing your experience. We’re glad to hear that you received excellent support with your ELD and that Francis Diaz was able to help resolve your concerns. We truly appreciate your recommendation and your trust in Simplex Group.
Luis
highly recommend Luis 100%. He is a responsible, honest, and dedicated professional. He has provided excellent service while working with OTR and Simplex Ground, always demonstrating professionalism, punctuality, and a great attitude. He is reliable, hardworking, and committed to doing an outstanding job. I highly recommend him without he
29 de junho de 2026
Opinião espontânea
Resposta da Simplex Group
Gracias, RC Transport, por compartir tu experiencia. Nos alegra saber que la dedicación de Luis ha tenido un impacto positivo. Agradecemos de verdad la confianza que ha depositado en nosotros.
I would like to highly recommend the…
I would like to highly recommend the service provided by SIMPLEX ELD, especially to Miss Francis Díaz for her good service, professionalism and especially for her delivery to customers.
1 de julho de 2026
Opinião espontânea
Resposta da Simplex Group
Thank you, Francisco, for sharing your experience. We’re pleased to hear that you had a positive experience with our ELD service. We truly appreciate your kind words about Francis Díaz’s professionalism and commitment. Thank you for your trust.
I would like to express my sincere…
I would like to express my sincere appreciation for Maria Jose Castillo, my Service Account Manager. She has been professional, knowledgeable, and very responsive in helping me with my DOT safety compliance. Whenever I have questions or need assistance, she responds promptly and explains everything clearly.
Maria is organized, reliable, and truly cares about providing excellent customer service. Her guidance has made managing my DOT safety requirements much easier and has given me confidence that everything is being handled correctly.
I highly recommend Maria Jose Castillo to anyone looking for a dedicated and dependable Service Account Manager. Thank you, Maria, for your outstanding support and commitment
1 de julho de 2026
Opinião espontânea
Resposta da Simplex Group
Thank you, Hadush, for taking the time to share your experience. We’re pleased to hear that you received the support and guidance you needed throughout your DOT safety compliance process. We truly appreciate your kind words and your recommendation. Thank you for your trust in Simplex Group.
Simplex Group is one of the best…
Simplex Group is one of the best company in USA, I am working with Simplex since 2019 and I just got great service, great experience special thanks for my Account Manager Maria Jose Castillo she is best of the best, SIMPLEX MY BEST CHOICE IN MY LIFE!!!! MARIA THANK YOU SO MUCH FOR YOUR SERVICE GREAT JOB AS ALWAYS!!!!!
1 de julho de 2026
Opinião espontânea
Resposta da Simplex Group
Thank you, Dilshod, for sharing your experience. We’re honored to have earned your trust over the years and are delighted to hear you’ve consistently received excellent service. We truly appreciate your kind words about Maria Jose Castillo and your continued confidence in Simplex Group.
Any questions or concerns or problems…
Any questions or concerns or problems are always handled immediately with care and understanding. They always pay attention to every detail and make sure you’re happy with the outcome! So happy to work with Roberto in factoring at simplex!
29 de junho de 2026
Opinião espontânea
Resposta da Simplex Group
Thank you, Isaac, for taking the time to share your experience. It’s great to know that you’ve received attentive support and that your concerns have always been addressed with care. We truly appreciate your recognition of Roberto and your trust in Simplex Group.
My account manage Luis and team Dina…
My account manage Luis and team Dina always do a great job. And have excellent costumer service when it comes to helping me with any question or concerns I have.. I have been a costumer for 4 years and everything has always been great.
26 de junho de 2026
Opinião espontânea
Resposta da Simplex Group
Thank you, Jorge, for sharing your experience. We are very grateful to hear that the team has consistently provided excellent customer service and support over the years.
We sincerely appreciate your trust over the past four years. Thank you for being part of Simplex Group.
Im not going to sit here and talk about…
Im not going to sit here and talk about all the bad things about this company,simply DON'T DO Business with this company they are truly just a scam, and to the ppl that put good reviews they just haven't gotten to them yet but sooner or later they will.Do not take the bait
9 de junho de 2026
Opinião espontânea
Resposta da Simplex Group
Heriberto, thank you for taking the time to share your feedback. We’re sorry to hear that your experience left you with this impression.
We take customer concerns seriously and would appreciate the opportunity to better understand your experience. Please contact our Customer Care team at customercare@simplexgroup.net or call (888) 404-0125 so we can review your concerns and assist you further.
Today was my first time using an ELD
Today was my first time using an ELD. I was able to connect with, Francis Diaz with Simplex ELD 2Go. Not only was she Extremely knowledgeable with the information needed to use the system, but also patient and very familiar with guidance on how to use the application. She made it easy as 123” And I will recommend this system to anyone…thank you Francis”
8 de junho de 2026
Opinião espontânea
Resposta da Simplex Group
Thank you for taking the time to share your experience, Cliff! We’re glad to hear your first experience using an ELD was a positive one and that Francis was able to provide the guidance and support you needed throughout the process.
We appreciate your recommendation and your kind words.
Simplex thank you so much for y’all…
Simplex thank you so much for y’all help to keeping my company moving, specially to Francis Diaz doing great job and a good costumer service, all of y’all doing amazing job thank you again
2 de junho de 2026
Opinião espontânea
Resposta da Simplex Group
Auto Box, thank you for your kind words and for sharing your experience! We’re glad to hear Francis was able to provide the support and customer service you needed. We truly appreciate your trust and look forward to continuing to support your business.
La amabilidad y el servicio muy buenos…
La amabilidad y el servicio muy buenos se me instruyó en servicios adicionales que podrían hacer crecer nuestra empresa LA Señorita Francis se mantiene en contacto conmigo una atención especializada y de mucha calidad
3 de junho de 2026
Opinião espontânea
Resposta da Simplex Group
¡Muchas gracias por compartir tu experiencia, Jhon Deere! Nos alegra saber que la atención y orientación brindadas fueron de ayuda para tu empresa y que Francis pudo acompañarlo durante el proceso. Si necesitas algo más, no dudes en contactarnos.
Excelente servicio con la preparación…
Excelente servicio con la preparación de documentos para una auditoría de parte de Catherine Gamez… Súper agradecido…👌
28 de maio de 2026
Opinião espontânea
Resposta da Simplex Group
¡Gracias, Luis, por tu comentario! Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo ayudarte. Si alguna vez necesitas algo más, no dudes en contactarnos.
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