I paid money for Simplex to assist me getting my company transferred into Motus. They blew up my phone wanting my payment. Once I made the payment, the only time I hear from them is for other service... Ver mais
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Leia as opiniões dos outros
Outstanding service with Osly and his team, super helpful, efficient, friendly and trying to save me every single penny they can . Simplex has everything you need to start your own trucking business.... Ver mais
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Any questions or concerns or problems are always handled immediately with care and understanding. They always pay attention to every detail and make sure you’re happy with the outcome! So happy to wor... Ver mais
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Simplex Group is one of the best company in USA, I am working with Simplex since 2019 and I just got great service, great experience special thanks for my Account Manager Maria Jose Castillo she is be... Ver mais
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Informações sobre a empresa
Escrito pela empresa
The Simplex Group The most complete premier service provider for America’s trucking industry. We support our customers in achieving their goals, and we commit to help our partners and communities thrive. Our experts at Simplex take care of compliance, permitting and tax reporting. Our Freight4U division assists customers with freight planning and factoring services and our Simplex Insurance division provides them with coverage on any unexpected circumstance they may face along the way. Each division has the expertise to help them achieve their goals and work together to provide the best support in order to fulfill their dreams.
Informações de contacto
7500 Northwest 52nd Street suite 100, 33166, Miami, Estados Unidos da América
- (786) 661-3253
- customercare@simplexgroup.net
- simplexgroup.net
4,2
Bom
220 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excelente Servicio
Experiencia fue buena y excelente servicio
24 de outubro de 2025
Opinião espontânea
Resposta da Simplex Group
Gracias, Steven Paulino, por tus comentarios. Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo ayudarte. Si necesitas algo más, no dudes en contactarnos.
Resposta da Simplex Group
Thank you, Andrew Quesada, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Excellent
Excellent service! They always help us with the drivers’ electronic logbooks and are very attentive at all times. Very professional and reliable.
Special thanks to Francis Díaz, who is always available and provides great support and follow-up. Highly recommended!
21 de outubro de 2025
Opinião espontânea
Resposta da Simplex Group
Thank you, Karla Solórzano, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Muchas gracias a Francis Días de…
Muchas gracias a Francis Días de Simplex por ayudar a los conductores y entenderlos, gracias por todo !
22 de outubro de 2025
Opinião espontânea
Resposta da Simplex Group
Gracias, Adalberto Suarez Quesada, por tus comentarios. Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo ayudarte. Si necesitas algo más, no dudes en contactarnos.
María from Simplex ELD is amazing as a…
María from Simplex ELD is amazing as a customer service she always help me with doubts
21 de outubro de 2025
Opinião espontânea
Resposta da Simplex Group
Thank you, Jeffrey Lamelas, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Francis with Eld whent far and Beyond…
Francis with Eld whent far and Beyond today for me. I’m very happy with her customer service skills, she made my life easier and was very patient and help full. Very happy customer 🙏
17 de outubro de 2025
Opinião espontânea
Resposta da Simplex Group
Thank you, Frank Rodriguez, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Used this company for about 8 years now…
Used this company for about 8 years now and they always help me get through the tough times in this terrible industry
17 de outubro de 2025
Opinião espontânea
Resposta da Simplex Group
Thank you, J. Bernard, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Very good team always I reached Francis…
Very good team always I reached Francis to help me with my ELD set up and she friendly
Simplex got the right people
17 de outubro de 2025
Opinião espontânea
Resposta da Simplex Group
Thank you, Fernando Mendoza, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Elvin know what he's doing and also the…
Elvin know what he's doing and also the answer about my question is exactly what i want for ELD because im new using it and now I know alot about it hopefully everybody will be like him
17 de outubro de 2025
Opinião espontânea
Resposta da Simplex Group
Thank you, Rudy Lopez, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Resposta da Simplex Group
Gracias, Eduardo Rodriguez-Perdomo, por tus comentarios. Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo ayudarte. Si necesitas algo más, no dudes en contactarnos.
They scammers
They scammers. Called me everyday until I signed the contract. Used the service for 1 months and realized I’ve hired wrong guys. Email them and texted on Watsaap told them to cancel the service but no response. Ignoring and still charging my card. Had to file a claim with my bank
26 de agosto de 2025
Opinião espontânea
Resposta da Simplex Group
Hello Shavkat,
We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. After reviewing your case, we found that your account was successfully closed, and a termination confirmation email was sent. A refund was also processed as a courtesy due to the confusion caused by a previous miscommunication regarding our cancellation policy.
We truly value your business and regret any frustration this situation may have caused. Our goal is always to provide clear communication and a smooth experience for all our clients. If you have any further questions or need confirmation of your refund, please feel free to contact our Customer Care team at customercare@simplexgroup.net.
Thank you for giving us the opportunity to make things right.
— Simplex Group Customer Experience Team
It been a pleasure to work with Luis…
It been a pleasure to work with Luis Sanchez our factory preventative really helpful always worry about our needs as a carrier we appreciated his support in all matters.
Solid Rock Transportation LlC
16 de setembro de 2025
Opinião espontânea
Resposta da Simplex Group
Thank you, Jairo Rivera, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
On behalf of Merelus transport…
On behalf of Merelus transport corporation I can say my account manager is very care and dedicated to help me every time I ask for and I'm greatly appreciate that
15 de outubro de 2025
Opinião espontânea
Resposta da Simplex Group
Thank you, Yves Merelus, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Great services!!
Great services!!
Any issues they fix quickly ,
Luis it's one of my favorite agents very professional 👏
Otr solution it's the best solution..
10 de outubro de 2025
Opinião espontânea
Resposta da Simplex Group
Thank you, FCA Moving LLC, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Gracias Luis Sanchez del servicio del…
Gracias Luis Sanchez del servicio del factoring por siempre atendeme rapido y con mucha eficiencia 100% recomendado
9 de outubro de 2025
Opinião espontânea
Resposta da Simplex Group
ChatGPT Plus
¡Gracias por tus comentarios! Alejandro Sanchez. En Simplex Group, estamos comprometidos con la integridad y un servicio excepcional. Agradecemos tu confianza en nosotros.
Beware of Simplex Group
I manage a SOA Transports, Simplex was hired to perform multiple services to get the company compliant with state and federal laws. They were paid in full but could not get it started. I requested a full refund in January and its now October. I've made several attempts to contact our appointed rep but it all ways go's to voicemail. Beware of this company that's affiliated with OTR Solutions! OTR is great by all means, it's just who they affiliate with!
2 de outubro de 2025
Opinião espontânea
Resposta da Simplex Group
We take financial concerns very seriously, and we’re sorry to hear about this experience. Please contact our support team at customercare@simplexgroup.net so we can investigate and resolve this issue as soon as possible.
Do not trust Simplex Group
Do not trust Simplex Group!
As soon as they take your money, they stop answering phone calls. They ask for a lot of employee information, but no real results are ever delivered. In the end, the company deducted money from us, yet we never saw any work completed by them. Eventually, Julissa & Luis stopped answering the phone altogether. Very disappointing experience I would not recommend this company to anyone!
27 de setembro de 2025
Opinião espontânea
Resposta da Simplex Group
Hi TSD TRANSPORTER,
We’re sorry to hear about your frustration. After reviewing your case, we confirmed that your account was officially closed in July after you resolved the balance directly with our collections agency. We also verified that a 3-month trial was never promised on the sales call. We’re always open to talking things through and clarifying anything that still feels unresolved.
If you'd like to revisit this or speak with someone directly, feel free to call us at 1-803-442-1441 or email customercare@simplexgroup.net. We’re here to help.
Thank you,
The Simplex Group Team
Thank you so much Jose for everything
Thank you so much Jose for everything. Pass my audit
23 de setembro de 2025
Opinião espontânea
Resposta da Simplex Group
Thank you, Stanley D, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Excelente y profesional grupo
Él servicio que nos brindó Simplex group y especialmente Jose A alvarenga podemos evaluarlo de excelente, fueron muy profesionales y rápidos con sus respuestas y soluciones, se esforzaron para ayudarnos, por lo que considero que Simplex grupo tiene todo lo que necesitas para empezar tu propio negocio de camiones. Tambien nos orientaron y ayudaron para tener todo legal para evitar problemas de infraccion con el DOT. Se los recomiendo 100%.
22 de setembro de 2025
Opinião espontânea
Resposta da Simplex Group
¡Gracias, Renaul Ruiz, por tus comentarios! Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo ayudarte. Si necesitas algo más, no dudes en escribirnos.
Amazing team quick response and the…
Amazing team quick response and the were very professional throughout the process thanks
15 de setembro de 2025
Opinião espontânea
Resposta da Simplex Group
Thank you, Abdel Lopez, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
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