I paid money for Simplex to assist me getting my company transferred into Motus. They blew up my phone wanting my payment. Once I made the payment, the only time I hear from them is for other service... Ver mais
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Leia as opiniões dos outros
Outstanding service with Osly and his team, super helpful, efficient, friendly and trying to save me every single penny they can . Simplex has everything you need to start your own trucking business.... Ver mais
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Any questions or concerns or problems are always handled immediately with care and understanding. They always pay attention to every detail and make sure you’re happy with the outcome! So happy to wor... Ver mais
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Simplex Group is one of the best company in USA, I am working with Simplex since 2019 and I just got great service, great experience special thanks for my Account Manager Maria Jose Castillo she is be... Ver mais
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Informações sobre a empresa
Escrito pela empresa
The Simplex Group The most complete premier service provider for America’s trucking industry. We support our customers in achieving their goals, and we commit to help our partners and communities thrive. Our experts at Simplex take care of compliance, permitting and tax reporting. Our Freight4U division assists customers with freight planning and factoring services and our Simplex Insurance division provides them with coverage on any unexpected circumstance they may face along the way. Each division has the expertise to help them achieve their goals and work together to provide the best support in order to fulfill their dreams.
Informações de contacto
7500 Northwest 52nd Street suite 100, 33166, Miami, Estados Unidos da América
- (786) 661-3253
- customercare@simplexgroup.net
- simplexgroup.net
4,2
Bom
220 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Catherine y el departamento de Simplex…
Catherine y el departamento de Simplex group me ayudaron Y me asesoraron con mi auditoria de mi compañía Catherine estuvo siempre al pendiente,Gracias
15 de janeiro de 2026
Opinião espontânea
Resposta da Simplex Group
Gracias, El Triunfo Guayaquil, por tus comentarios. Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo asistirte. Si necesitas algo más, no dudes en contactarnos.
Very good service they respond right…
Very good service they respond right away
15 de janeiro de 2026
Opinião espontânea
Resposta da Simplex Group
Thank you, Jaime, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out
Roberto Factoria
Quiero dar las gracias a Roberto de factoria, por toda su ayuda y darnos toda la informacion que necesitabamos para nuestro negocio gracias Roberto por tan Excelente Servicio!!!
12 de janeiro de 2026
Opinião espontânea
Resposta da Simplex Group
Gracias, Ruth Varela, por tus comentarios. Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo asistirte. Si necesitas algo más, no dudes en contactarnos.
Read their terms and conditions carefully before making a purchase with them.
I bought an electronic logging device (ELD), but I didn't read the terms and conditions carefully. I called them to return the device, but they told me that once purchased, there are no returns. The device is still in its sealed box, it's brand new. These small companies work for larger companies, so my recommendation is to contract with larger companies (Triumph Business Capital; RTS Financial; TAFS; OTR Solutions (they work for this company).
2 de janeiro de 2026
Opinião espontânea
Resposta da Simplex Group
We’re sorry to hear about your experience, and we appreciate you taking the time to share it.
After reviewing your request, it seems there was a misunderstanding regarding our refund policy. As outlined in our service agreement, device purchases are non-refundable, since the hardware becomes the customer’s property upon purchase.
We’ve also attempted to contact you multiple times, but we haven’t been able to connect. That said, we truly want to help you address this situation as smoothly as possible. Please reach out to us at customercare@simplexgroup.net, and our team will guide you through the available next steps and provide the return instructions so we can assist you properly.
Thank you again for your feedback.
He Renovado mi tercer contrato con OTR…
He Renovado mi tercer contrato con OTR solution. Formar parte de este maravilloso equipo de trabajo. Definitivamente me Honra. Quiero agradecer ampliamente, a todos en general. Especialmente a Luis Sánchez. Hace un trabajo extraordinario, básicamente trabaja 24/7 para todo tiene una solución eficaz, y profesional.
GRACIAS OTR SOLUTION
VAMOS POR MÁS!
18 de dezembro de 2025
Opinião espontânea
Resposta da Simplex Group
Gracias, Hector Avila, por tus comentarios. Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo ayudarte. Si necesitas algo más, no dudes en contactarnos.
I really thought Simplex Miami was…
I really thought Simplex Miami was going to be helpful for my company. I gave 1 star because they at least helped me for my audit. I have 5 trucks. They also charged me $30 monthly per driver and including myself was suppose to provide small trainings to help with growth and knowledge to help your business. Not 1 of my drivers received a call or training videos like they said. All of a sudden you get a bill and it's like for what you guys didn'tdo anything?! Multiple months later nothing but you paying per driver and NO additional services was given but they want to take your hard earned money for free. They will give you nothing but excuses. Beware! Don't trust it pay only for what you need, otherwise you will pay monthly and be very disappointed that they are winning taking people money and not providing the service that they said you will get. They apologize and have the nerve to agree but don't want to give you your money back. Crazy and sad. We just want good service and pay for it, simple
24 de setembro de 2025
Opinião espontânea
Resposta da Simplex Group
We take financial concerns very seriously, and we’re sorry to hear about this experience. Please contact our support team at customercare@simplexgroup.net so we can investigate and resolve this issue as soon as possible.
Resposta da Simplex Group
Thank you, Jeffrey Cruz , for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
La señorita Claudette Brizuela es muy…
La señorita Claudette Brizuela es muy profesional en todos los sentidos desempeñando su trabajo, me ayudó a activar mi nuevo servicio y siempre fue muy clara y entendible en sus explicaciones. Cubrió todas mis necesidades con respecto a mi compañía y el servicio que estaba yo adquiriendo por parte de Simplex. Gracias
24 de novembro de 2025
Opinião espontânea
Resposta da Simplex Group
Gracias, Sandra Moreno, por tus comentarios. Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo ayudarte. Si necesitas algo más, no dudes en contactarnos.
Muy buen trabajo están haciendo, gracias
Muy buen trabajo están haciendo, si tuviera que referirlos a otro lo haría, gracias Luis Sanchez por tu extraordinario trabajo.
20 de novembro de 2025
Opinião espontânea
Resposta da Simplex Group
Gracias, Nora Valeriano, por tus comentarios. Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo ayudarte. Si necesitas algo más, no dudes en contactarnos.
Tengo una“I have had an excellent…
Tengo una“I have had an excellent experience working with Luis Sanchez from the Simplex Group. His service is consistently professional, reliable, and of the highest quality in every aspect
19 de novembro de 2025
Opinião espontânea
Resposta da Simplex Group
Thank you, Lazaro Enrique Lugo Pineiro, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
The app Simplex Eld was easy to…
The app Simplex Eld was easy to understand thanks to Elvin qho helped walk me through how it would an will be used
17 de novembro de 2025
Opinião espontânea
Resposta da Simplex Group
Thank you, Fernando, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Elvin and Simplex ELD 2LG was so…
Elvin and Simplex ELD 2LG was so patient and understanding. Definitely recommend them!
13 de novembro de 2025
Opinião espontânea
Resposta da Simplex Group
Thank you, Learsi Perez, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Hola buen día realmente recomiendo el…
Hola buen día realmente recomiendo el servicio, atención rápida amabilidad, 24/7 bilingües 5 estrellas Todos y en especial Francis y el Sr. Elios
Gracias por su trabajo y apoyo
13 de novembro de 2025
Opinião espontânea
Resposta da Simplex Group
Gracias, Maday, por tus comentarios. Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo ayudarte. Si necesitas algo más, no dudes en contactarnos.
I had a great experience with Simplex…
I had a great experience with Simplex ELD 2GO! They helped me very well and answered all my questions quickly and professionally. A special thanks to Elvin for his excellent support and patience. I really appreciate their service and highly recommend them!
13 de novembro de 2025
Opinião espontânea
Resposta da Simplex Group
Thank you, Andrew Brown, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Greta experience with Francis’s Diaz .
Greta experience with Francis’s Diaz .. he is the best customer service Personel I have ever encountered .. he answered all what I needed .. he is the best
12 de novembro de 2025
Opinião espontânea
Resposta da Simplex Group
Thank you, Bubacarr Jallow Jallow, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Excellent servicio y ayuda a resolver…
Excellent servicio y ayuda a resolver los problemas
Fui ayudado por Bryan Alfaro
11 de novembro de 2025
Opinião espontânea
Resposta da Simplex Group
Gracias, Ramon, por tus comentarios. Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo ayudarte. Si necesitas algo más, no dudes en contactarnos.
Súper recomendado y bien profesional el…
Súper recomendado y bien profesional el servicio , lo recomiendo
11 de novembro de 2025
Opinião espontânea
Resposta da Simplex Group
Gracias, Josue Bombero, por tus comentarios. Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo ayudarte. Si necesitas algo más, no dudes en contactarnos.
Excelente 100% person helpful
10 de novembro de 2025
Opinião espontânea
Resposta da Simplex Group
Thank you, Moises Cruz, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Elvin is the best
Elvin is the best, he answered all questions!
10 de novembro de 2025
Opinião espontânea
Resposta da Simplex Group
Thank you, Peter, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Resposta da Simplex Group
Thank you, Manuel alejandro Tapias guzman, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
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