Singles50 Opiniões 308

TrustScore: 1.5 em 5

1,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

This company is a con, they try to extend your membership without authorty then threaten legal action when you don't pay as for there lead in helping to meet someone 90% false. Stay well clear of this... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

This is a major fraud. The premium membership costs more than any other site, and without that you cannot even see profiles. Have been reading elsewhere comments of Finnish people, everybody say that... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

This company did not send me confirmation of my first payment and also they did not informed me about the membership duration. After six months they charged my credit card again without any previous... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Ce site utilise (certainement autant que les autres) des bots pour vous faire la conversation. J'ai par exemple reçu consécutivement 3 questions identiques de supposées personnes différentes : Bonjou... Ver mais

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Informações sobre a empresa

Escrito pela empresa

Join Singles50, our fast-growing matchmaking service. Take our free personality test and find your perfect partner today!


Informações de contacto

1,3

Muito mau

TrustScore: 1.5 em 5

308 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 95% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Impossible to cancel

Impossible to cancel ! Payment goes on and on !!
Have been wiring multiple eMail . They don't know what CUSTOMER SERVICE means .............
STAY AWAY ; DON'T WASTE YOUR MONEY !!!

1 de abril de 2025
Opinião espontânea
logótipo da Singles50

Resposta da Singles50

Hi Robert! Cancelling your subscription is absolutely possible, and we’ve tried to make it as simple as we can – there’s a direct cancellation link at the bottom of our homepage. Thanks, Noel.

Classificada 1 em 5 estrelas

GESTIONE PESSIMA RECESSO CONTRATTUALE

GESTIONE PESSIMA RECESSO CONTRATTUALE
Un mese prima della scadenza del mio contratto Premium, invio email con il modulo per il recesso come richiesto dal sito. A distanza di qualche giorno apprendo che il mio messaggio non è stato recapitato causa "posta intasata". Ripeto l'invio della email con il modulo allegato altre 2 volte, ricevendo la stessa risposta. Il mio contratto scadeva il 10.03.2025. Nel frattempo il mio profilo continua a essere attivo (?). Il 1/04/2025 mi scrive il sig. Martin Bell dell'ufficio riscossione esigendomi il pagamento di un'altra annualità poiché il contratto è stato rinnovato automaticamente, maggiorato del costo "rifiuto di addebito". Se non pago, sarò interpellata da un'agenzia esterna di recupero crediti con dovute addizionali. Alla faccia della serietà. VERGOGNA!!!

1 de abril de 2025
Opinião espontânea
logótipo da Singles50

Resposta da Singles50

Hi Arianna! Thanks for your review. I wasn’t able to identify your profile based on this review. I’ve sent an info request via Trustpilot so I can look into your case properly. In the meantime, please double-check that you used the correct email address or try using the contact form on our website. If you'd prefer a reply in Italian, please consider moving your review to our Italian review page. Best, Noel.

Classificada 1 em 5 estrelas

Beware!!

Beware!
I have tried to cancel my subscription several times, 5 months prior to my subscription expiring.
I have emailed and followed the instructions via the website with no response from singles 50.
This site is for all accounts and purposes a SCAM.
I have now been emailed after months of being ignored, that I owe yet another subscription fee. Clearly they do receive and monitor their emails when it suits them!
I have been told that my “debit” will forwarded to a debit collection agency.
I am taking advice from my lawyer, who luckily is a relative, and will be very happy to go to court over this total scam. It is illegal in this country to make it impossible to cancel a subscription.
I will also contact Consumer Affairs of the actions of Singles 50 so they can investigate the legality of this site

25 de março de 2025
Opinião espontânea
logótipo da Singles50

Resposta da Singles50

Hi! Thank you for getting back to me. I've reviewed your case and decided to stop the collection process. Should you have more questions, please contact our customer service. Thanks, Noel.

Hi! Thanks for your review. We've tried to make cancellations easy—there’s a direct link at the bottom of our homepage. I can’t check your case with the info here, but I’ve sent an information request via Trustpilot. You can also reach me at trustpilot@singles50.com, remember to use your registered email address when contacting us, add proof supporting your claims and I'll review your case. Please mention this review for reference. Thanks, Noel.

Classificada 1 em 5 estrelas

I came on the internet to see if there…

I came on the internet to see if there were any other persons having issues with Singles50 and found this Trustpilot site. I am alarmed to see that 95% of the reviews for this dating site is 1 star and further alarmed that others are having debt collecting agencies from Luxembourg, hounding them for payment. (Large sums of money). I paid for 6 mths upfront and cancelled after approx. 3 mths. It didn't appear to be a genuine site, contacts were made but once you tried to make arrangements to meet, you were ghosted. When I cancelled my membership I did not receive an email notification, there was no paper trail for proof of cancellation. Now I'm in a battle with an overseas debt collector. Its 3.20 a.m. my time, I couldnt sleep because this is playing on my mind. Hindsight is a wonderful thing and if 95% are giving this site a 1 star rating then take heed and save yourself the anxiety and sleepless nights. And shame on you representatives that then place an amicable comment, making out that you care and that this is a reputable company, shame on you :(

22 de março de 2024
Opinião espontânea
logótipo da Singles50

Resposta da Singles50

Hi! Just checking in as we haven't received a response from you. If you still need any assistance, you can contact us using the contact form on our site. Best, Noel.

Hi Tina, if you want us to check your account and look into your cancellation you'll need to provide your email via the link on here. Otherwise; if you didn't cancel your subscription and didn't pay the renewal / didn't contact customer service before the debt was passed over, then yes, the agency will take over the debt recovery. Regards, Emma.

Classificada 1 em 5 estrelas

Se upp med detta företag säger jag…

Se upp med detta företag säger jag bara. Går knappt att avsluta sitt konto. Har försökt att avsluta nu i en vecka med deras kundtjänst Jag valde en månad men den drog dom för en månad till utan att jag sagt att jag vill de. Som sagt se upp!!

20 de março de 2025
Opinião espontânea
logótipo da Singles50

Resposta da Singles50

Hi Monica, renewals are stated before and after buying a subscription! Without knowing your profile info I can't check the status of your cancellation request, but I can advise that you can cancel directly via the link on the homepage or you can send a request via our contact form and the team will provide further details to you. All the best, Emma.

Classificada 1 em 5 estrelas

Enormément de faux profils

Enormément de faux profils, recherche impossible mis a part les profils proposés, les personnes en ligne ne le sont pas ou inversement, pas fiable et trop chère par rapport aux services offerts...

15 de março de 2025
Opinião espontânea
logótipo da Singles50

Resposta da Singles50

Hi Brice,
all profiles on our website were created my actual members. If you feel like you stumbled over a profile with bad intentions, please report it directly in the profile or send it to our customer service.
Did you check out our Promos? If the full price is too expensive, have a look at your email inbox. We send promo offers to your email.
Best, Anna

Classificada 1 em 5 estrelas

Skulle betale 179kr

Skulle betale 179kr. Det blev hævet gange 4, og det siger de de gør igen. Svindel og tyveri.

13 de março de 2025
Opinião espontânea
logótipo da Singles50

Resposta da Singles50

Hi Dennis,
it sounds like you might have forgotten to cancel your Premium subscription. If you fill in the information request, I will have a look at your case.
Without any information, I won't be able to help you.
Best, Anna

Classificada 1 em 5 estrelas

Unfair cancellation procedures by Singles50

Unfortunately, I have to agree with most of the criticism that other ex members mentioned. Especially, regarding cancellation of the premium membership.
The company’s contract (Article 4#2 or Art.8#4 dealing with this issue) clearly states that the cancellation can be sent, beside two other ways, by email to the customer service
This I did on February 23rd. 9 days before the due date of my renewal. In spite of my request no confirmation was received. Only upon my 2nd cancellation sent to the same address on February 26th was I told that apparently the cancellation cannot be sent by email !? and I have to send it by form or by email to the address at the bottom of the page. This email was identical to the email address I used! Moreover, I couldn't find the form on the page indicated. In my third email cancellation I pointed out that negation of my cancellation contradicts the contract and requested explanation. After this, on March 3rd. Singles50 ignoring my 3 preceding attempts to cancel and my request for explanation sent me a reference to their website with the form, however, this was on the last day of the paid for term and though I responded immediately it was considered ‘late’ as on March 4th I received a response that my request was acknowledged but I still need to pay for another term. This was, I believe, the intention of the company from the beginning.
Since I consider this type of treatment not only unfair but actually unlawful I am contacting my lawyer and am ready to go the court. Let's see whether this company (with its headquarters in Luxemberg, Luxembourg citizens cannot use its services! I wonder why?) is able to justify it's conduct in the impartial court of law and should they not I'll publicize this as a warning to other potential customers. Petr Baron
P.S. After this review the company has cancelled my membership without any further payments. This is the good news, however, it's sad that one has to use these methods to reach a resolution.

3 de março de 2025
Opinião espontânea
logótipo da Singles50

Resposta da Singles50

Hi Peter,
I have checked your case again and can confirm we have accepted your cancellation.
We have sent you a more detailed reply via email.
Best, Anna

Classificada 1 em 5 estrelas

Avoid this. Use Tinder or any other app

Singles50 is a scamming subscription trap that offers a lot and only delivers a bill. I've used a few dating apps and this is by far the worst and most dishonest. Singles50
* have an unusually high number of bogus/ghost profiles
* suck you in by falsely claiming many members that meet your criteria before you sign up
* provide no regular communication or outreach
* do not send a reminder of subscription renewal before helping themselves to your account
* and most sneakily their cancellation process is difficult, underhanded and borders on a scam. They bury the cancellation form in their website hoping no one will find it so if you're like me and choose to ignore the reviews and still sign up I'm sure you're going to be needing this soon.....just replace the
spaces with /s
www singles50.com.au app cancelmembership?agy=AU_EN-KS# cancel-membership

6 de fevereiro de 2025
Opinião espontânea
logótipo da Singles50

Resposta da Singles50

Hi Sandy,
sorry to hear you're not happy. I can confirm you we do have a lot of active members. Maybe I can still give you some tips so you can get the most of your remaining Premium Membership.
Best, Anna

Classificada 1 em 5 estrelas

Oppsigelse på Singles50

Har avsluttet medlemskapet på e-post i august 2024. Men de forlengte medlemskspet likevel og krever betaling for 6 mnd. Truer med inkasso. De svaret ikke på e-poster. Kundeservice virker ikke, det er en bot. Styr unna. De er svindlere!!!!

19 de fevereiro de 2025
Opinião espontânea
logótipo da Singles50

Resposta da Singles50

Hi, thanks for giving me more information. I've reviewed your case and decided to stop the collection process. Thank you, Noel.

Hi Natalia! Sorry for my reply in English. Unfortunately, I can't find your account based on this review alone to check your case. Could you contact me directly at trustpilot@singles50.com, from your registered email address and attach proof of your cancellation to your mail, so I can review your case. Thanks, Noel.

Classificada 1 em 5 estrelas

Had a trial- premium membership but not…

Had a trial- premium membership but not a good website. Did not realize I had to write and officially cancel membership and was continually billed without my knowledge- reminders put in spam by gmail. Now a letter from a law firm, with outrageous fees that I need pay. A website that promises much, gives very little in the way of potential partner contacts. And incredibly underhanded marketing.Once you try membership, you get caught in their net.

10 de maio de 2024
Opinião espontânea
logótipo da Singles50

Resposta da Singles50

Hi John! Thanks for your review. I'm sorry to hear if our site wasn't the right fit for you. Our Premium-subscription renews automatically unless canceled in time, as explained in our terms. We do send payment reminders via email if we can't process a renewal payment. In case of a non-payment, we can hand debts over to an external agency. As you say your case has already been handed over, you need to contact the agency directly to discuss your case. Thank you, Noel.

Classificada 1 em 5 estrelas

À fuir !

Ne prennent pas en compte les rétractations , à fuir , ne souscrivez surtout pas d’abonnement
Je dépose un signalement sur le site de la DGCCRF

30 de janeiro de 2025
Opinião espontânea
logótipo da Singles50

Resposta da Singles50

Hi Claude and thanks for getting back to us, I've had a look at your profile and we haven't received a valid withdrawal request within the withdrawal period. Our customer service has already been in contact with you. Thanks, Noel.

Hi Claude, thanks for your review. We always respect our customers' right to withdraw from a contract. I can't find your profile to check your case based on this review alone. Could you contact me directly at trustpilot@singles50.com, from your registered email address? If you refer to this review, that'll also help me. Thanks, Noel.

Classificada 1 em 5 estrelas

BEWARE06

Don't deal with those thieves, the will dip into your bank account without authority, They will also stop sending people details to you long before your subscription expires, just to get more money from you, and you cannot contact them,DONT TOUCH THIS ROTTEN SCUM,

6 de dezembro de 2024
Opinião espontânea
logótipo da Singles50

Resposta da Singles50

Hi John, we have a contact form on our site and we have an email address on site. We also email you, please check the email inbox for the address you used on singles50. You should contact customer service if you've been asked to make an outstanding payment or if you want to cancel a subscription. For subscriptions not in debt, there's a cancellation form on the homepage, that's the website page before log in. Best, Emma.

Classificada 1 em 5 estrelas

arnaque

A fuir UNE fois inscrit ils ne tiennent pas compte de votre résiliation et vous mettent en recouvrement si vous ne continuez pas votre abonnement .
Moi qui avait miser sut le sérieux et la rigueur des entreprises suisses je suis extrémement déçu .
FUYEZ CETTE ENTREPRISE

28 de dezembro de 2024
Opinião espontânea
logótipo da Singles50

Resposta da Singles50

Thanks for getting back to me. I've taken a look at your account, and we have no record of you contacting us. If you've already sent us a cancellation in time to stop the renewal, please send proof of it to me at trustpilot@singles50.com and I'll review your account. Noel.

Hi! Thanks for your review. I'm sorry, but I can't check your claims as I can't find your account based on this review alone. I've sent you a request for information via Trustpilot. Link to our cancellation form is always accessible at the bottom of our homepage - no need to login. Thanks, Noel.

Classificada 1 em 5 estrelas

Disgusting criminal scammers!

Disgusting criminal scammers. They are hounding and threatening my friend for money after making it virtually impossible to effectively cancel membership, and I can see this is their regular modus operandi. They should be shut down! Gangsters!

18 de dezembro de 2024
Opinião espontânea
logótipo da Singles50

Resposta da Singles50

Hi Rima, thank you for your review. Unfortunately, due to privacy regulations, we’re unable to discuss account-specific matters with anyone other than the account holder. I encourage your friend to reach out to us directly so we can assist her further. Cancellation link is at the bottom of the homepage - no login needed. Thanks, Noel.

Classificada 1 em 5 estrelas

Entreprise malhonnête!

Entreprise malhonnête!
Ils n'ont pas pris en compte ma demande de résiliation qui était dans les délais. Il a fallu trois mails pour avoir un retour et donc me mettre hors délais . Résultats, mise en demeure de payer un abonnement encore plus cher qu'à l'origine et aucune reconnaissance de leur stratégie arnaqueuse. Honteux!!!!!!

22 de novembro de 2024
Opinião espontânea
logótipo da Singles50

Resposta da Singles50

Hi Lydia! We've tried to make cancellation easy for everyone and the link to our cancellation form is at the bottom of our homepage - no need to login. Unfortunately, I can't find your account to check your case. Could you contact me directly at trustpilot@singles50.com and send proof of your timely cancellation, and I will review your case? Remember to contact from your registered email address. Best, Noel.

Classificada 1 em 5 estrelas

Jeg meldte mig desværre ind inden at…

Jeg meldte mig desværre ind inden at tjekkede trust pilot ud, men har heldigvis ikke købt noget abonnement eller oplyst konto nummer. Så jeg håber at det trods alt er heldigt før jeg læste anmeldelser her på trust pilot 🤨

19 de novembro de 2024
Opinião espontânea
logótipo da Singles50

Resposta da Singles50

Hi Steffen, thank you for your feedback! I'd like to encourage you to give us a try—we have plenty of happy customers who enjoy our services every day. No subscription is needed to get familiar with the site, so you can make a well-informed decision, if you want to subscribe to our Premium-membership or not. Cancellation is also made easy, just follow the link at the bottom of the homepage, no login needed. Should you need any help, our support team is here to help. Best, Noel.

Classificada 1 em 5 estrelas

Attention

Attention ! Site frauduleux ! Je viens de perdre 59 euro ! Comment est-ce possible qu’il soit toujours sur le net . Il faut le dénoncer

29 de outubro de 2024
Opinião espontânea
logótipo da Singles50

Resposta da Singles50

Hi! I'm sorry to read your review. Unfortunately, I can't find your account based on this review. Could you contact me from your registered email address at trustpilot@singles50.com, so I can have a look at your case? Thanks, Noel.

Classificada 1 em 5 estrelas

Har försökt att säga upp mitt premium-…

Har försökt att säga upp mitt premium- medlemskap flera gånger. Det händer ingenting. Betalade 697:- först och försökte bekanta mig med sajten. Ingenting är på riktigt. De meddelanden man får är automatiska, inte skrivna av riktiga personer. Jag började ana ugglor i mossen och medan jag försökte att gå ur så hade ytterligare 999:- dragits från mitt konto. Såhär kommer det att fortsätta. Hur kan detta blufföretag få finnas kvar? Jag är arg, ledsen och orolig.

29 de outubro de 2024
Opinião espontânea
logótipo da Singles50

Resposta da Singles50

Hi Ingela, thank you for your feedback. We aim to provide a smooth membership experience, and I'm here to help with any issues you’ve encountered. Please reach out to me trustpilot@singles50.com directly for assistance with your account. Thanks, Noel.

Classificada 1 em 5 estrelas

svindel

for vanskelig og tvilsom oppsigelsesprosess. Har blitt lurt før. Disse opererer under ulike navn

23 de outubro de 2024
Opinião espontânea
logótipo da Singles50

Resposta da Singles50

Hi, you can find the link to our cancellation form at the bottom of our homepage. Noel.

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