Emilija was very knowledgeable and helpful. She offered tips on how to best get the blood flowing when the vials weren't filling, in a calm and supportive manner. Also, there are a lot of moving piece... Ver mais
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Emilija was my support on this initial test, and she was wonderful. The call connected quickly, she walked me through all steps calmly and thoroughly, and took time to get visuals to ensure I was doin... Ver mais
A empresa respondeu
The initial sign-up process is cumbersome and appears to be a scam. For instance, I was not even aware I had been charged for the initial membership fee. I thought I hadn't signed up and probably woul... Ver mais
A empresa respondeu
I’ve started the peptide journey and wanted to keep up with my labs without the extra cost from a dr office visit. This worked perfectly and would highly recommend this process to anyone!
Informações sobre a empresa
Escrito pela empresa
SiPhox Health currently offers at-home test kits containing the biomarkers you need to provide you with the best overall snapshot of your health. We deliver home blood testing to 1000s of end users (and growing) every month. Additionally, we are the only at-home blood testing company that builds blood testing hardware. SiPhox’s technology enables a next-generation biosensing platform that provides the power a large laboratory instruments in a handheld device that accepts disposable cartridges.
Informações de contacto
111 Terrace Hall Avenue, 01803, Burlington, Estados Unidos da América
- support@siphoxhealth.com
- siphoxhealth.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 94% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
Great customer service, clear and easy instructions, very informative and easy to understand results! Would definitely recommend to anyone looking for at home blood screening!

Resposta da SiPhox Health
Customer service was amazing .
Customer service was amazing .. they figured out what went wrong and quickly remedied it ..

Resposta da SiPhox Health
Marija was very nice,friendly and…
Marija was very nice,friendly and helpful. It was nice to meet her. It made it less stressful to kniw I was doing the test correctly.

Resposta da SiPhox Health
Fantastic Coach
The rep I talked with- I'm so sorry I don't remember her name- was very professional, helpful, friendly, and courteous. She was knowledgeable and walked me through each step so I could understand and complete them. She was terrific and deserves to be recognized!

Resposta da SiPhox Health
I purchased two 360 blood work test
I purchased two 360 blood work test, one for me and one for my wife. Had a question about the the amount I was billed for my wife’s subscription. I reached out to customer service and was contacted by Stefan within minutes of my inquiry. He not only “fix” the issue , he sent a follow up email confirming the steps he had taken to resolve my concerns. I am very impressed with the customer service at Siphox! 😊👍

Resposta da SiPhox Health
This is a great way to follow your…
This is a great way to follow your health and make actionable changes.

Resposta da SiPhox Health
Emilija is Wonderful!
Emilija was my support on this initial test, and she was wonderful. The call connected quickly, she walked me through all steps calmly and thoroughly, and took time to get visuals to ensure I was doing the sampling with accuracy. I was a bit nervous to try a blood test at home, but this was a billion times easier, faster, and less stress inducing than any other labs I’ve had done.

Resposta da SiPhox Health
Great instructions
Great instructions, felt comfortable speaking to an actual person. She did a wonderful job

Resposta da SiPhox Health
The support is really good
The support is really good. The team fixed my registration problem quickly. They are very helpful!

Resposta da SiPhox Health
Comprehension discussion of my health…
Comprehension discussion of my health and follow up on my plan. Michael is an excellent coach, very knowledgeable and engaging.

Resposta da SiPhox Health
Renata was great
Renata was great! Very helpful and professional.

Resposta da SiPhox Health
SiPhox: An Outstanding Company Doing Importan Work.
SiPhox is an outstanding company doing important work. I started using it this year and have been impressed beyond words at the professionalism, precision, and sense of relief I experience when I use their diagnostic services. Preventative medicine is "The Medicine of the Future," and SiPhox is a leader in this field.

Resposta da SiPhox Health
Siphox is a great platform
Siphox is a great platform, easy to understand explanations of topics that you would need a medical degree or at some medical training to absorb. The only thing that didn't work for me in two separate tests was the heating pad. First one didn't have the metal circle thing in it, the second had one but it just didn't work and didn't cause the chemical reaction needed to heat the liquid. Not a big deal though in my estimation.

Resposta da SiPhox Health
Fixed my problem!
I had an issue with my order, and they took their time to take care of the issue and make sure I was happy. Really appreciate this company, and it has been great.

Resposta da SiPhox Health
Comprehensive support every step of the…
Comprehensive support every step of the way!

Resposta da SiPhox Health
stefan was great at responding to my…
stefan was great at responding to my questions . great service . Took a little longer to process than expected so maybe that can be an improvement that they can make in the future. Overall good service

Resposta da SiPhox Health
She was very informative and patient…
She was very informative and patient and clear in her instructions. Made the blood draw process easy.

Resposta da SiPhox Health
She was very helpful, kind, and patient.
She was very helpful, kind, and patient.

Resposta da SiPhox Health
Fraud
Fraud. Tricked me into getting their kit but there was nothing beyond the basic membership. I am asking for a refund. They tricked me into ordering, but then on top of the basic membership, I had to order a kit. It is super sketchy. Do not recommend.

Resposta da SiPhox Health
I recently used this company for blood…
I recently used this company for blood work, because I just started TRT. At the beginning there was a series of unfortunate events that was making my overall experience pretty frustrating. That being said, I truly believe none of it was intentional or malicious.
However after getting in touch with them and voicing my concerns, they immediately fixed my issues and had me squared away perfectly. I couldn't recommend a better company based off of my experience with them. They treated me with respect and seemed to value me as a customer. I'll continue to use them indefinitely, and recommend them to anyone who's needing bloodwork done.
Thank you for everything.
Robert

Resposta da SiPhox Health
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