SiPhox Health Opiniões 

760
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Emilija was very knowledgeable and helpful. She offered tips on how to best get the blood flowing when the vials weren't filling, in a calm and supportive manner. Also, there are a lot of moving piece... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Stefanija helped guide me through the blood collection process on the video call. She was professional, knowledgeable, helpful and kind. With her guidance, I was able to complete the collection proces... Ver mais

Classificada 5 em 5 estrelas

Emilija was my support on this initial test, and she was wonderful. The call connected quickly, she walked me through all steps calmly and thoroughly, and took time to get visuals to ensure I was doin... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I signed up for SiPhox Health in January 2026 and received an at-home blood collection kit. I completed the fasting blood draw on a weekday and even called their support line to confirm that I h... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Assistência médica ao domicílio

Escrito pela empresa

SiPhox Health currently offers at-home test kits containing the biomarkers you need to provide you with the best overall snapshot of your health. We deliver home blood testing to 1000s of end users (and growing) every month. Additionally, we are the only at-home blood testing company that builds blood testing hardware. SiPhox’s technology enables a next-generation biosensing platform that provides the power a large laboratory instruments in a handheld device that accepts disposable cartridges.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

760 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 92% das suas opiniões negativas

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4,6

Todas as opiniões

(760)

422 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Their billing experience feels like fraud to me

I wasn't super thrilled with the test results since I had the vile filled exactly as instructed and the online nurse told me it was fine yet when I got my results back some tests couldn't be done because of not enough specimen. What is really causing me to write this review is SiPhox continues to try and bill my card for $149.My online portal shows no current plans. I have been trying to email to get it figured out and just keep getting told they are working on it. Phone calls only lead to leaving a voice mail or they are currently closed and no one ever calls back. This feels like an obvious scam to me. My only option was to cancel my current card number.

27 de abril de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Hi Aaron, we’re sorry for the frustration and confusion here.

After reviewing this further, it appears there were two separate SiPhox accounts created under two different email addresses. One subscription was cancelled, but the other remained active, which is why one portal login may have shown no current plan while billing attempts continued from the other account.

We understand how confusing this would be, especially when trying to resolve a billing issue. Our team has responded to your support messages, and we’re reaching out again directly to help verify the correct account, resolve the active subscription, and review the issue with the unprocessed tests.

We’re sorry this was not clearer sooner and appreciate the opportunity to get this resolved.

Classificada 1 em 5 estrelas

Very deceptive practices

Very deceptive practices. They claim for 99$ plus shipping you can get blood work done. Then AFTER they've taken your 100$ plus shipping they basically attempt to shoehorn you into spending a minimum of 125$ more. VERY SHADY. They claim you don't have to but I didn't see any easy way to do that. Not the kind of company I wanna do business with

24 de abril de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Hello Sean,
Thank you for sharing your feedback, and we’re sorry to hear about your experience.

We strive to be as transparent as possible with our pricing and subscription model. The details of our plans and associated costs are clearly outlined step by step on our website before purchase, and pricing is displayed throughout the process, including again at checkout, so customers can review everything before completing their order.

We understand that the experience may not have felt clear in your case, and we truly appreciate you bringing this to our attention. If you have any questions or would like us to walk you through the options, our team is always available and happy to help.

Classificada 5 em 5 estrelas

Siphox is great

Siphox is great!

The process is pretty easy. I chose the DIY at home blood test. Remember to follow the directions PRECISELY, including tapping the device and hydrating, because the blood will begin coagulating with a slow flow.

13 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I am on week three and still waiting…

I am on week three and still waiting for lab results. Every time I contact customer support they say it has been expedited or will get back with me. Now I am reading some people don’t even get all their results. This is ridiculous.

13 de abril de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Hello Tina, thank you for sharing your feedback, and we sincerely apologize for the experience you've had.
Our standard processing time is 7–10 days, and we always strive to communicate proactively if there are any unexpected delays along the way. We also want to reassure that every customer receives their results. In the rare instance where a sample is deemed unsuitable for analysis, we always provide a free replacement kit so that the process can be completed at no additional cost. No one is ever left without answers.

We'd love the opportunity to make this right for you personally. Please reach out to us directly at support@siphoxhealth.com, and our team will prioritize your case immediately to get this resolved as quickly as possible.

Classificada 4 em 5 estrelas

Very impressed with ease of use

LOVE this idea, the blood draw, and the ease of use. Advice is to use the online live call on the first try. Once you have it down, it works well. Getting your results is slow - more than 2 weeks. So, if you need your results quickly, just go get your blood drawn. For convenience, ease, and trend monitoring (with no urgency to view results), Siphox is great!

21 de fevereiro de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Hello! Thank you for the wonderful review and honest feedback!

We're so glad the EasyDraw process and live support made your experience a great one.
While our standard turnaround is 7–10 days, we know it can occasionally vary, and we're actively working to make delays as rare as possible. Whenever one does occur, we always aim to keep our members informed every step of the way.

Thank you for being part of the SiPhox community.

Classificada 5 em 5 estrelas

No more avoiding lab work

The process as a whole was very simple and the guidance given by Billie helped me feel confident. Had a bit of a reaction to the second draw but nowhere near the reaction to traditional blood draws.

Very glad to have an alternative to IV blood draw.

16 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Billie was extremely friendly

Billie was extremely friendly and very helpful during the entire collection process. It was easy and pain-free and fun to have someone to talk to while collecting a total of 3 tubes. Definitely recommend for anyone wanting to avoid a blood draw at a lab.

19 de março de 2026
Opinião espontânea

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