SiPhox Health Opiniões 

760
TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

Emilija was very knowledgeable and helpful. She offered tips on how to best get the blood flowing when the vials weren't filling, in a calm and supportive manner. Also, there are a lot of moving piece... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Stefanija helped guide me through the blood collection process on the video call. She was professional, knowledgeable, helpful and kind. With her guidance, I was able to complete the collection proces... Ver mais

Classificada 5 em 5 estrelas

Emilija was my support on this initial test, and she was wonderful. The call connected quickly, she walked me through all steps calmly and thoroughly, and took time to get visuals to ensure I was doin... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I signed up for SiPhox Health in January 2026 and received an at-home blood collection kit. I completed the fasting blood draw on a weekday and even called their support line to confirm that I h... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Assistência médica ao domicílio

Escrito pela empresa

SiPhox Health currently offers at-home test kits containing the biomarkers you need to provide you with the best overall snapshot of your health. We deliver home blood testing to 1000s of end users (and growing) every month. Additionally, we are the only at-home blood testing company that builds blood testing hardware. SiPhox’s technology enables a next-generation biosensing platform that provides the power a large laboratory instruments in a handheld device that accepts disposable cartridges.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

760 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 92% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(760)

422 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great Customer Service and Sample Retrieval Process

Genuinely impressed by the level of customer service! Eni was patient, warm, and friendly and walked me through the process with levity. Very simple and easy process, but extremely thankful to have had someone walk me through it - and very glad they were so kind!

7 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Honestly, I thought my symptoms were “Normal” until I did this Test

Honestly, before testing with SiPhox, I never really paid much attention to my health. I always thought things like tiredness, hormonal changes, low energy, skin issues, mood swings, etc. were just “normal” and something every girl goes through.

A few months ago, though, I started feeling noticeably worse and finally decided to do some medical testing through my doctor. The results showed that a few things were off, but the experience honestly left me a bit disappointed because I didn’t get much explanation or guidance on what actually to do next.

I decided to do another analysis with the SiPhox Ultimate Kit. What surprised me was that the results were very similar to the ones from my doctor, which made me trust the testing even more. But the biggest difference was everything that came after.

Pika, the health expert, didn’t just send generic advice. She took the time to explain the results in a way that actually made sense and created a detailed plan tailored specifically to me and my lifestyle.

Also, Ajda from customer support was amazing throughout the whole process and super responsive, kind, and genuinely helpful. Everything felt very personal and human, not like you’re just another customer.

After a month, I’ve already started noticing positive changes in my energy and overall well-being, and I’m honestly excited to do another analysis in a few months to see how much the results improve on paper, too.

The fact that you can do everything from home, without driving anywhere or adjusting your schedule to clinics and appointments, makes the whole process incredibly easy and convenient. They adapt to you, not the other way around. Everything was fast, smooth, and surprisingly affordable for the level of support you get.

15 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Zana was great!

Zana was great! I was a bit apprehensive about doing my blood collection, but she walked me through it, shared a few suggestions, and put my mind at ease:)!!

28 de abril de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

I liked Barbara's courteous manner

I liked Barbara's courteous manner. What I didn't like was the wait time, 15 minutes, on my call before Barbara answered. I have a doctors Apt so I've got to do this and get on the road. So I proceeded to to apply the blood draw aparatus on my are and fill the tube. By the time Barbara came on the Zoom camera, I was putting the cap on the tube. Barbara was very helpful instructing me how to package up my blood vile for Fed Ex. Thank You Barb! Somewhere you should advise us the phone call is not instantaneous!!! There's a wait!!!

5 de maio de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Barbara will love this — passing it on. And you're right, we should have warned you about the wait. Thank you for being patient with us, and for taking the time to share this.

Classificada 1 em 5 estrelas

Absolutely terrible

Absolutely terrible. I did a blood test it took a month to get my results. Then I did an allergy test over a month ago still haven’t received my results. Very unprofessional , when you have people bloodwork… I am going to give bad reviews because there is ZERO customer service and absolutely no follow up. You should be asahamed.. you are dealing with people blood work and private information. Wow. Totally ridiculous…

2 de maio de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Erik, you're right — this isn't the standard we hold ourselves to. Someone from our team will be in touch today to look into this with you and explain where things actually stand. Thank you for raising it.

Classificada 5 em 5 estrelas

Overall positive experience

Michael was very informative, and encouraging. He walked me through my test results one-by-one, and was very attentive to the questions I had. He stayed on the call longer than the allotted time, and provided me with a great follow-up report. I appreciated his offer to answer my questions after our session was over. Overall it was a positive experience talking with him.

27 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Overall Great Experience with some room for improvement

Overall Great Experience but there is room for improvement. The ranges exported in the CSV file did not match the ranges defined on the web site. The sampling experience was fine. With 3 samples I had 1 that was too low, one over filled and one that was just right. I was concerned it wouldn't be enough but somehow it turned out fine. The insights are great and I'm still processing all of the data provided. Would like some additional support for supplementation. Many vitamin levels were not measured.

28 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy and insightful process

Collecting my blood and getting my sample was very easy to do. The instructions and the procedure were both painless. I got my results quickly, which was about one week most of it made sense although there were a couple of surprises the best part was meeting with a coach afterwards. The coach, Pika, was a joy to talk to and very knowledgeable. She told me what things I didn’t need to worry about and where I needed to tweak some things. She also wanted to know what was going in my life the week leading up to the test, which may have influenced the results in my case. It was very relevant so I may have some anomalies. Pika gave me some very realistic and attainable things. I should add modify and change. I am taking her advice and look forward to my next set of results.

29 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

She was great

She was great! I usually pass out during blood draws but this was awesome. Will definitely be doing again

29 de abril de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

I have left you repeated messages about…

I have left you repeated messages about the test kits you keep sending me and you have never responded. This is pretty bad.

Usually, a company wants to avoid waste and be profitable. I guess yours is the exception.

Please tell me why you have sent me two additional kits and what I should do with them

29 de abril de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Hi Ed. We’re very sorry to hear about your experience.
Our goal is always to respond to every customer within one business day, so we sincerely apologize if it felt like your messages were not addressed.

Regarding the kits you received, one was sent as a free replacement to retest a missing biomarker from your previous sample, and the other was part of your active subscription cycle.

We completely understand how this may have confused you, and we’re here to help clarify or adjust anything on your account. Please feel free to reach out to us directly so we can assist you further.

Classificada 5 em 5 estrelas

My representative was wonderful ,

My representative was wonderful ,, it was early in the morning, and she was very nice and cheerful
There weren’t any alcohol pads in my kit and the water water pack that was to warm. My hands never worked, and she was very good at improvising and telling me other ways to do it.
She was very kind and I appreciate that

28 de abril de 2026
Opinião espontânea

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