Recently financed a stunning Mercedes a250e from S James Prestige. Josh was lovely when I was viewing the car, let me take as long as I want and answered any questions. Natalie made the whole process... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Dealt with Khloe at S James Prestige and the whole process was straightforward. Lovely to meet the team on collection day — everything was organised, the handover was flawless and they were a really n... Ver mais
A empresa respondeu
Tom was super useful in helping me find the car i was after. The whole sales process was clear and assertive. No stress or hassle. Very good customer service attentive staff in general.
So went to view a car at s James, travelled almost 2 hrs to be told it’s by appointment only my bad 🤭BUT that said I spoke with khloe and she was very helpful in saving me a wasted journey and ki... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
S James Prestige specialise in sourcing high quality, pre owned BMW's, Audi's and Mercedes. We pride ourselves on our bespoke customisation and optional upgrades that we would be delighted to discuss with you.
Informações de contacto
PE9 4LT, Reino Unido
- 01780 435024
- sjamesprestige.com
4,8
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Every interaction with them was…
Every interaction with them was brilliant. Very friendly and professional. A pleasure to deal with a company that understands customer service. A particular shout out to Kevin who was a lot more happy and chirpy at 5 in the morning than I was . I would recommend them without hesitation
11 de agosto de 2026
Opinião espontânea
Resposta da S James Prestige
Thank you for such a fantastic review.
We're delighted to hear that every interaction with us was friendly, professional and enjoyable. We'll be sure to pass on your special mention to Kevin — we're not surprised he was still full of energy at 5am!
Thank you for your recommendation and for choosing S James Prestige. We hope to assist you again in the future!
S James Prestige
Great experience buying from here
Great experience buying from here, khloe and the rest of the team did a great job in making the purchase smooth
5 de agosto de 2026
Opinião espontânea
Resposta da S James Prestige
Hi Jay,
Thank you for taking the time to leave this lovely feedback. We are so pleased to hear your experience with us was smooth. Your kind words will be passed onto Khloe as she will be thrilled to receive this feedback.
We hope you continue to enjoy your beautiful new car and hope we can assist you again in the future.
S James Prestige
We had a lovely experience at S James…
We had a lovely experience at S James prestige, especially with Natalie who talked us through everything about the business and any questions we needed answered!! Thank you
18 de julho de 2026
Opinião espontânea
Resposta da S James Prestige
Hi Josh,
Thank you for your lovely review!
We're so pleased to hear you had a great experience with us. Natalie will be very happy to know that she was able to answer all your questions and make everything clear and straightforward throughout your visit.
Thank you for choosing S James Prestige and for taking the time to share your experience. We really appreciate your support!
S James Prestige
Superb!!
Well! What can I see about S James Prestige!? What an absolute delight to deal with! Natalie was superb from start to finish. Super friendly, efficient, professional and personable. I bought a BMW 4 series. Seamless process. I would highly recommend if you’re looking for your next car. Also a big shout out to Kim who was also lovely.
31 de julho de 2026
Opinião espontânea
Resposta da S James Prestige
Hi Abby,
Thank you for your lovely feedback.
We're delighted to hear that you had such a great experience with us and that Natalie made the whole process so seamless. She'll be delighted to hear your kind words about her friendly, professional and efficient approach.
A big thank you for also mentioning Kim — we're pleased she made such a positive impression too.
We hope you're loving your BMW 4 Series and really appreciate your recommendation. We look forward to welcoming you back when you're ready for your next car!
S James Prestige
An honest and friendly business.
From start to finish, everything went smoothly. Natalie explained everything I needed to know clearly and on the day of the purchase/test drive, Matt was patient and friendly during the whole process. I am definitely considering returning here when I'm ready for my next car. Highly recommended!
1 de agosto de 2026
Opinião espontânea
Resposta da S James Prestige
Hi Trishan,
Thank you for your fantastic review!
We're delighted to hear everything went smoothly from start to finish. Natalie and Matt will be thrilled to know that their clear communication, patience and friendly approach made your experience such a positive one.
Thank you for your business once again and we look forward to hopefully assisting you again in the future.
S James Prestige
Brilliant service from beginning to end
Brilliant first class service again . Had a spitter supplied and filled by them and the service was excellent. No waiting around took the car straight into the workshop and back out again in no time. I would highly recommend these if you’re looking for some extras fitting to your car. The staff here are so friendly and helpful keep up the great work . Thanks again ..
23 de julho de 2026
Opinião espontânea
Resposta da S James Prestige
Hi Neal,
Thank you for your lovely review.
We're delighted to hear you had another first-class experience with S James Prestige. It's great to know that your splitter was supplied and fitted quickly, with no waiting around, and that our workshop team had you back on the road in no time.
We're also thrilled to hear your kind comments about our friendly and helpful staff. Providing excellent customer service and high-quality workmanship is something we take great pride in.
Thank you for your recommendation and for your continued support. We look forward to helping you with any future upgrades to your car!
S James Prestige
Excellent customer service
Excellent customer service. Khloe was amazing the whole way through. The cars they sell are too top spec. We will definitely be back in future pleasure to deal with.. communication was very fast and prompt..
Thank you
25 de julho de 2026
Opinião espontânea
Resposta da S James Prestige
Hi Jordan,
Thank you for your fantastic review.
We're delighted to hear you had such a positive experience with S James Prestige. Khloe will be thrilled to know that her excellent customer service, prompt communication and support made the whole process so enjoyable.
It's also wonderful to hear your kind comments about the high specification of our vehicles. We take great pride in the quality and presentation of every car we offer.
Thank you for your recommendation and for choosing S James Prestige, we look forward to welcoming you back in the future!
S James Prestige
Excellent company and buying…
Excellent company and buying experience. Highly recommend
17 de julho de 2026
Opinião espontânea
Resposta da S James Prestige
Hi Carey,
Thank you for your lovely feedback and recommendation. We wish you many happy miles in your stunning new car.
S James Prestige
Khloe did a good job to get me the…
Khloe did a good job to get me the right car and it’s beautiful. I had a professional customer service experience
24 de julho de 2026
Opinião espontânea
Resposta da S James Prestige
Hi Felix,
Thank you for your lovely review.
We're delighted to hear that Khloe helped you find the right car and that you had such a positive experience with us. She'll be thrilled to know that her professionalism and dedication made the buying process enjoyable and stress-free.
We hope you enjoy every mile in your new car and thank you for choosing S James Prestige.
S James Prestige
I recently purchased my BMW 530e M…
I recently purchased my BMW 530e M Sport from S James Prestige, and I'm very pleased with the experience. The team was professional, friendly, and helpful throughout the entire process. They answered all of my questions, kept me updated, and made sure everything was completed smoothly before collection.
A special thanks to Tom & Mat, who was always approachable, responsive, and happy to assist with any queries I had, even after the purchase. The car was presented in excellent condition, and any outstanding items were dealt with professionally.
The whole buying experience was straightforward, and I never felt pressured. I would happily recommend S James Prestige to anyone looking for a quality used vehicle and excellent customer service.
Thank you again to Mat, Tom and the team—I’m really enjoying my BMW
24 de julho de 2026
Opinião espontânea
Resposta da S James Prestige
Hi Ashique,
Thank you so much for your lovely review.
We're so pleased to hear that you had such a positive experience purchasing your BMW 530e M Sport from us. It's great to know that the team provided a professional, friendly and straightforward service throughout the entire process.
Tom and Mat will be thrilled to receive your kind comments. We're pleased that their communication, support and willingness to assist helped make your buying experience smooth and enjoyable, both before and after collection.
Thank you for your recommendation and for choosing S James Prestige. We hope you continue to enjoy your BMW 530e and look forward to assisting you again in the future!
S James Prestige
Tom made the sale of my 330e a great…
Tom made the sale of my 330e a great experience, nice lad and good help to find me the deal I wanted no complaints at all
18 de julho de 2026
Opinião espontânea
Resposta da S James Prestige
Thank you for your lovely feedback.
We're so pleased that Tom made the process of selling your BMW 330e such a positive experience. It's fantastic to know that his helpful approach and dedication helped you find the deal you were looking for.
We'll be sure to pass on your kind comments to Tom. Thank you for choosing S James Prestige.
S James Prestige
I recently purchased a bmw 330e from S…
I recently purchased a bmw 330e from S James prestige and the service they provided was excellent and the car is perfect thanks to all at S James prestige it was tom who looked after me mostly he was brilliant
13 de junho de 2026
Opinião espontânea
Resposta da S James Prestige
Hi Ronnie,
Thank you for taking the time to leave this lovely feedback.
We're delighted to hear that you had such a positive experience purchasing your BMW 330e from S James Prestige. It's great to know that you're happy with the car and that the service you received exceeded your expectations.
Tom will be thrilled to receive your kind comments. We're so pleased his support and professionalism helped make your buying experience such a positive one.
Thank you for choosing S James Prestige.
S James Prestige
Bought my 4 series through S James…
Bought my 4 series through S James Prestige. The process was smooth throughout and Michael was great help. Communication was clear and he was always on hand to give really centred advice. Thank you!
22 de julho de 2026
Opinião espontânea
Resposta da S James Prestige
Hi Ryan,
We're so pleased to hear that your experience purchasing your BMW 4 Series through S James Prestige was smooth from start to finish.
Michael will be thrilled to receive your kind comments and know that his advice, communication and support helped make the process enjoyable.
Thank you for choosing S James Prestige, we wish you many happy miles in your new car!
S James Prestige
Incredible Customer Service
Everything from start to finish was incredibly easy! I had the pleasure of speaking with Michael and he helped me through every step of the way as well as following up a few weeks later to make sure I was enjoying the car and everything was going well.
Had a slight mishap with the original car I was looking at, But within a few days I was given the option to wait for the original car or swap across to a near enough identical one.
The extra services they provide are great! And not ridiculously expensive compared to other dealers!
When I went to pick up the car. The staff in the dealership were all incredibly friendly and wasted no time in getting all the boring paperwork out the way. While also making sure everything was understood.
Can’t fault S James Prestige and highly recommend them to anyone looking to pick up a new car!
24 de junho de 2026
Opinião espontânea
Resposta da S James Prestige
Hi Jack,
Thank you so much for leaving this lovely feedback.
We're delighted to hear that you had such a smooth and enjoyable experience with us. Michael will be thrilled to know that his support, communication and follow-up helped make the process easy from start to finish.
We understand that unexpected situations can arise, so we're pleased we were able to offer suitable options and ensure you still ended up with a vehicle you were happy with.
It's also great to hear you appreciated our additional services and the collection experience. We always aim to make the handover process as simple and enjoyable as possible while ensuring everything is clearly explained.
Thank you for your recommendation and for choosing S James Prestige. We hope you enjoy many happy miles in your new car and look forward to assisting you again in the future!
S James Prestige
I had the pleasure of working with…
I had the pleasure of working with Natalie, and she was incredibly professional and very supportive throughout the entire process. I had made numerous requests and changes, and she handled with remarkable ease and efficiency. Her dedication to customer satisfaction truly stood out.
I would definitely recommend using their service to anyone. The custom fit of their vehicles is exceptional, providing both comfort and style. It's clear that they prioritise quality and customer experience, making the whole journey enjoyable. Overall, a fantastic experience!
16 de julho de 2026
Opinião espontânea
Resposta da S James Prestige
Thank you so much for your lovely review.
We're delighted to hear that you had such a positive experience with Natalie. She'll be thrilled to know that her professionalism, patience and dedication helped make the whole process smooth and enjoyable. It's also wonderful to hear your kind comments about the quality and bespoke styling of our vehicles.
Thank you for your recommendation and for choosing S James Prestige. We wish you many happy miles in your new vehicle!
S James Prestige
Great car and great service from SJames Prestige
Purchased a BMW iX3 and Michael was extremely helpful throughout. Due to being in Scotland they also sent additional videos of the car which really helped. Unfortunately they do not offer delivery so Car was collected by a transport company bit of a delay with paperwork but on the whole great experience. Car was just as described absolutely immaculate and now enjoying driving it. Thank you
23 de junho de 2026
Opinião espontânea
Resposta da S James Prestige
Hi Debi,
Thank you for taking the time to leave this lovely feedback.
We're delighted to hear you had such a positive experience purchasing your BMW iX3 with Michael. We understand that buying a car from Scotland requires a great deal of trust, so we're pleased the additional videos gave you the confidence to proceed and that the vehicle was exactly as described when it arrived.
Thank you for choosing S James Prestige, wishing you many happy miles in your beautiful new car!
S James Prestige
Fantastic company!
Fantastic experience all round, very helpful and friendly company! Michael was great at making sure everything with the car was how I wanted and the collection team were lovely on the day
Would highly recommend!
27 de junho de 2026
Opinião espontânea
Resposta da S James Prestige
Hi Tommy,
Thank you for your fantastic review.
We're delighted to hear you had such a positive experience with S James Prestige. It's wonderful to know Michael ensured everything was exactly how you wanted it, and that our collection team helped make the day an enjoyable one.
Thank you for your recommendation and for choosing S James Prestige. We truly appreciate your support and wish you many happy miles in your new car!
S James Prestige
Great customer service everyone was…
Great customer service everyone was excellent everything went smoothly would definitely recommend
10 de julho de 2026
Opinião espontânea
Resposta da S James Prestige
Hi James,
Thank you for your lovely feedback. We are so pleased your experience with us was smooth and thank you for your recommendation.
We look forward to hopefully assisting you again in the future.
S James Prestige
Good customer service
Good customer service, resilient when helping me find the right finance deal. Fantastic communication good range of cars. Kim in particular was professional and integral in every aspect of our experience.
Thank you
21 de julho de 2026
Opinião espontânea
Resposta da S James Prestige
Thank you for your fantastic review.
We're so pleased to hear you had such a positive experience with us. It's great to know our team helped you find the right finance package and kept you informed throughout the process.
A special thank you for your kind words about Kim. She'll be thrilled to hear that her professionalism and dedication made such a positive impact on your experience.
Thank you for choosing S James Prestige.
S James Prestige
Tom made the process very easy and kept…
Tom made the process very easy and kept in touch throughout. Partx my car for a good price and now have a lovely Audi Q5. This is the 4th car i have purchased from S. James Prestige and would recommend them to anyone. Thanks again Tom.
10 de julho de 2026
Opinião espontânea
Resposta da S James Prestige
Hi Darren,
Thank you for your lovely feedback.
We're delighted to hear that Tom made the whole process straightforward and kept you updated throughout, and that you were pleased with the part exchange value for your previous vehicle.
The fact that this is now your fourth car from S James Prestige means a huge amount to us.
We hope you enjoy every mile in your Audi Q5, and we look forward to welcoming you back when it's time for car number five!
S James prestige
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.