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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Did not received first cable after months so they sent another one, which also took a long time to arrive. This was to link my iphone to my car stereo. The cable would allow charging but n... Ver mais

Classificada 5 em 5 estrelas

I placed an ordered but made a mistake in choosing the correct on for my iPhone 16. I reached out to the company & am looking forward to receiving the correct one in the mail soon. Lynne Z.

Classificada 5 em 5 estrelas

Je suis très content du câble magnétique, invention vraiment géniale. Enfin un câble qui ne prend pas de place inutile dans la voiture. Le contact avec Skegic a été très agréable et construc... Ver mais

Classificada 5 em 5 estrelas

Very nice product...Recoils tight when not in use for easy storage...Relatively short shipping time for a product that comes from overseas...Tracking information provided is accurate and very detailed... Ver mais

Informações sobre a empresa

  1. Loja de dispositivos electrónicos

Escrito pela empresa

SKEGIC is a consumer technology brand focused on charging solutions and smart accessories for modern lifestyles. From magnetic cables and wireless chargers to portable power products, SKEGIC creates practical, minimalist solutions that simplify everyday charging, organization, and connectivity.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

145 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 20% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(145)

102 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

The non recoiling cable. Don’t bother

The cable doesn’t recoil.
Contacted customer services.
Apparently the cable had been straightened, according to them.
Totally unwilling to provide a replacement.
Then stopped responding to queries.
So, poor product and customer services, who don’t even comply with their own warranty offering.

5 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This is my second order.

This is my second order. My first order went fine and everything is ok at this point. Both orders were received in an appropriate amount of time. My second order had an incorrect item in it. I emailed them and just had to send a picture of what I received. I was told the correct order is being shipped out. Customer service has been very prompt and helpful. So as long as I receive the correct item and everything keeps working good I will be a happy customer

1 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I have bought 5 of them

I have bought 5 of them. One cable briefly disfunctionned, and the help center offered to replace it. So far, no complaints. Let's see if they hold the test of time, but for a frequent traveller their non-tangle feature is a game-changer !

30 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Dont buy from this company

I placed an order earlier this month, my second one because I liked the cables but needed longer ones than I had before. This time however, am still waiting for my purchases and despite numerous emails to customer services all I am told is "please wait patiently". Firstly, I have been very patient and secondly how patronising a response. If I told them to wait patiently for payment after 3 weeks of having the item I think they also might be irritated. There is a fine line between assertive and patronising. Just repeating the same message in 5-6 emails is not being assertive but is being disrespectful to your customer, please take note. I was told i couldnt cancel my ordernor have a refund because my goods were in transit. But after nearly 3 weeks I have not received them!! I have had to purchase cables elsewhere because I could wait any longer and needed to find a solution to charging my phone nearby. I even requested for the company's complaint process but have been repeatedly ignored ans guess what, told to wait patiently! Do you know, as I write this I am now wondering whether I was even talking with a human being because it was so robotic in response?!!

If Skegic are reading this you need to overhaul your customer service approach urgently. For anyone else reading this, dont buy from this company. A test for a company is how they deal with their mistakes or failures,and this company cannot be relied upon to deal with them decently. I won't be buying from them again thars for sure.

I am adding another section due to the response below from Skegic. You have not communicated regularly with me, you have responded to my many communications, initiayed by me. And you have ignored my request for your complaints process despite requesting it 3 x now. This is my accurate experience of your customer service and I reiterate it is very poor. I think your response below demonstrates this very clearly.

26 de julho de 2025
Opinião espontânea
logótipo da SKEGIC

Resposta da SKEGIC

Dear customer,

We apologize for the delay in your order.

Your order is in transit and the package is expected to be delivered to you next week.

You can track it via the following link:

https://t.17track.net/en#nums=SF6045802679638

Here is the detailed record of the track:

Number: SF6045802679638
Package status: In transit (13 Days)
Country: United Kingdom -> Unknown
2025-07-26 06:28 Midlands Super Hub,GB, Shipment in transit. Thanks for your waiting.
2025-07-26 06:28 GB London cross border sub contractor a,Great Britain,England,GB, Shipment has arrived at the station and unloading.
2025-07-25 09:13 GB, Shipment loaded, prepare to send to next station.
2025-07-24 15:25 GB, Delivery in progress
2025-07-24 12:03 GB, Shipment in transit. Thanks for your waiting.
2025-07-24 11:02 GB London Heathrow Customs agent,Greater London,England,GB, Shipment has arrived at the station and unloading.
2025-07-24 08:24 GB, customs clearance
2025-07-17 09:21 GB, Start customs clearance process
2025-07-17 01:13 Be Liege airfreight team,liege,BE, Flight arrival scan
2025-07-16 20:33 Ezhou port customs affairs group,Ezhou,Hubei,CN, Flight departure scan
2025-07-16 12:31 Ezhou port customs affairs group,Ezhou,Hubei,CN, Shipment loaded, prepare to send to next station.
2025-07-16 12:31 Ezhou port customs affairs group,Ezhou,Hubei,CN, Shipment has arrived at the station and unloading.
2025-07-16 11:07 GB, Start Custom clearance Process
2025-07-16 10:12 CN, customs clearance
2025-07-16 09:53 CN, Shipment loaded, prepare to send to next station.
2025-07-16 09:34 CN, Shipment has arrived at the station and unloading.
2025-07-16 08:15 GB, Order information has been received
2025-07-15 17:16 Dongguan International bag operation center,Dongguan,Guangdong,CN, Shipment loaded, prepare to send to next station.
2025-07-15 17:16 Dongguan International bag operation center, Operation center put shipments into bag
2025-07-15 04:05 Dongguan International bag operation center, Operation center Weighing
2025-07-15 03:57 Dongguan International bag operation center,Dongguan,Guangdong,CN, Shipment has arrived at the station and unloading.
2025-07-15 02:19 Shenzhen huangtianzhong transfer,Shenzhen,Guangdong,CN, Shipment loaded, prepare to send to next station.
2025-07-15 00:05 Shenzhen huangtianzhong transfer,Shenzhen,Guangdong,CN, Shipment has arrived at the station and unloading.
2025-07-14 22:31 Qinye Business Center Express Business Department,Shenzhen,Guangdong,CN, Shipment loaded, prepare to send to next station.
2025-07-14 21:55 Qinye Business Center Express Business Department, S.F. Express has picked up the shipment
2025-07-14 20:33 Qinye Business Center Express Business Department, Quick Pickup
2025-07-14 00:45 CN, Order information has been received
======================================
Powered by www.17track.net

It can be seen that your package was delayed due to the long customs clearance time, which is caused by the uncertainty of customs processing time in each country.

We have actively communicated with you many times, and we hope that you can understand that this delay is not caused by us. If you can give us a fair evaluation, we are very grateful.

Thank you again for your support, we will continue to improve our service level.

Best regards,
Skegic Service Team

Classificada 3 em 5 estrelas

Works okay...for a little while

Works okay...for a little while. My Skegic cable stopped recoiling and the jacket on the lightning plug end came off. When I asked customer service for a replacement within the 1-year warranty, they told me that I did not qualify because "I extended the cable." Isn't the PURPOSE of a cable to extend??? I also noticed all the reviews posted on their website were 4+ stars. When you look on Trustpilot, it's way lower, so they're apparently leaving out some negative reviews. Not cool.

24 de julho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Good costumer service

Unluckily, the first cable I got disconnected constantly from my car.
After reporting it to Skegic, they readily prepared another one to send me, which works as intended.

5 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Coiled USB cable poor quality

Bought one of the coiled up cables specifically advertised for car use. After a month the metal jacket and plastic part on top of the plug fell off, I suspect cheap glue that couldn't stand the temperatures inside the car.

14 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Scam company

Scam company, never received my order. Customer service continuously replies by email it is coming. 2 months now never got a legit tracking number in US.

9 de junho de 2025
Opinião espontânea
logótipo da SKEGIC

Resposta da SKEGIC

Sorry, we checked your order and your package was delivered on June 14th. You can track it by this link: https://t.17track.net/en#nums=YT2512221266022237

Could you update your review?

Classificada 5 em 5 estrelas

I love my new magnetic USB-C cable

I love my new magnetic USB-C cable. It stays so tidy but flexible enough to stay connected even when I move the things I’ charging around.

Really appreciate how responsive you were to my inquiries about a defective cable which, as we’ve learned, was not one that I bought from you.

Sorry for the inconvenience but thank you for the prompt and polite way you’ll handled the situation.

25 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Worst cables!!!

Worst cables!!!! Total scam!!!!! Argued back and forth w me when I said they don’t coil like advertised - said it’s bc of gravity!!! Whaaaaat? Do not buy these!!!! And Chinese company

3 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Nothing like what the ads show

The cables work nothing like what the ads show (will stay in the wound up position if you wind them up, but definitely do NOT spring back as shown), and if I want to return them as faulty, I have to pay for a return shipment to China (!) plus customs costs on entry to China plus original shipping fee. Far from impressed, such a waste of money / time…

24 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great product 10 out of 10...I bought 8 magnetic cables..

I bought 8 magnetic cables... I was sick of the mess in my cars. I needed both lighting and C-type for the different Apple phones we have in the family!
They all work perfectly including the ones with high speed charging!!!
I saw similar much cheaper ones from other sellers but I prefer to pay a little more for the assurance of a great product. Especially since we fork out so much for Apple phones anyway!
My cars and desk are finally tidy!!
Thank you SKEGIC!!

22 de fevereiro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

No More Tangled Wires

The Magcable Magnetic Anti-tangle Cable is a game-changer. No more fumbling with tangled cords. The magnetic design keeps everything neat and tidy. Charges my devices quickly and looks sleek. Highly recommend it!

20 de dezembro de 2024
Classificada 2 em 5 estrelas

Bought 3 cables, 2 worked

Bought 3 cables, 2 worked and one did not. Raised with Skegic, told to upload video which I did. Said they would send a new cable, then none arrived. Emailed again and they said it wasn't actioned as the employee resigned. Now want another video. I give up.

13 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

No delievery

I placed an order on the website on the 20th of January.
On your website you promised 5 days delivery time.
It has now been almost 4 weeks and still no delievery.
On my track and trace, I can see that my product is “on its way”.
No info email or update on the delivery.
Do not order at this website!!!

13 de fevereiro de 2025
Opinião espontânea

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