SKG  Opiniões 

152
TrustScore: 3.5 em 5

3,4

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I bought the SKG neck massager on a whim, and it turned out to be one of my best purchases. I spend long hours working on my laptop, and my neck is constantly stiff and sore. This massager actually pr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

They replaced a neck massager with charging issues. Kept in touch thru the investigation of the issue. Replaced within a short time. Best customer service

Classificada 1 em 5 estrelas

Pour commencer, nous avons réservé avec carjet, nous nous retrouvons avec une société locale qui s’appelle SKG. Service lamentable ; Une personne qui joue aux échecs sur son téléphone et nous dema... Ver mais

Classificada 1 em 5 estrelas

I have sent 3 emails trying to get support or response to my product not working within a week or 2. Not only did tickets not receive any response, I am sent a email to review my experience. M... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de materiais para massagem
  2. Loja de cosmética

Escrito pela empresa

Founded in 2007, SKG is a high-tech R&D company that specialized in developing wearable health devices. SKG combines the best of fashion and technology and packs everything great into beautifully-designed massage products that enable a healthier lifestyle. SKG’s products have received recognition from the international design community, including the Red Dot Design Award and IF Design Award. In a modern world of fast living and full of stress, SKG is committed to delivering health and relaxation products that help people live healthier, longer, and better lives.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

152 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 81% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,4

Todas as opiniões

(152)

31 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Plateforme network marketing SKG

Il y a actuellement une plateforme de network marketing sous de SKG société de fabrication des appareil de massage ils ont fait investir beaucoup de personnes en Afrique de l'ouest actuellement ils ont bloqué le système donc impossible de faire les retraits,, quelqu'un ici pourrait me situer sur cette société? Ça ressemble à de l'arnaque cette plateforme de network marketing SKG

10 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I have sent 3 emails trying to get…

I have sent 3 emails trying to get support or response to my product not working within a week or 2.

Not only did tickets not receive any response, I am sent a email to review my experience.

My product stopped working, in under half a month, I get no response for tickets submitted.

To be continued.

11 de fevereiro de 2025
logótipo da SKG

Resposta da SKG

Dear Valued Customer,

Hello! We sincerely apologize for the frustrating experience you have had with our customer support and product.

To help resolve this issue right away, please reach out to us directly at support@skg.com or leave a message through our online customer service function at www.skg.com. Our team will prioritize your case and assist you immediately.

Thank you for your patience, and we deeply apologize again for the inconvenience caused.

Best regards,
SKG Customer Support Team

Classificada 2 em 5 estrelas

3-month delivery window

It took almost 3 months for my order to arrive in Australia. With the tracking link updating that the item has been returned to sender. And then some time later, a random Australia Post delivery from "Shipping Dept" no additional details showed up on my email. Didn't know what it was. Then it arrived. Product was good but customer service is very, very poor. I have sent multiple follow up emails regarding my order, they never replied.

25 de dezembro de 2024
logótipo da SKG

Resposta da SKG

Dear Valued Customer,

Hello! We sincerely apologize for the frustrating experience you have had with our customer support and product.

To help resolve this issue right away, please reach out to us directly at support@skg.com or leave a message through our online customer service function at www.skg.com. Our team will prioritize your case and assist you immediately.

Thank you for your patience, and we deeply apologize again for the inconvenience caused.

Best regards,
SKG Customer Support Team

Classificada 1 em 5 estrelas

I am dissatisfied with the SKG V9 Pro…

I am dissatisfied with the SKG V9 Pro smartwatch I. It is not functioning as expected. Specifically, it is not charging properly even though this is only the second time I am attempting to charge it.

I emailed the complaint to SKG a couple of days ago but no response has through

23 de dezembro de 2024
Classificada 1 em 5 estrelas

Never received the merchandise from SKG

Never received the merchandise from SKG. Checked the progress of the order, the last time, a month ago. This was a month after placing the order. It was still in the Order Received mode, waiting to be shipped. No phone number for SKG. Sent an e-mail to get info on the order and whether it had shipped or not about 3 weeks after placing the order--no response from SKG. Haven't received a refund. Finally, ordered same product from Amazon and it came within a week.

8 de dezembro de 2024
Classificada 1 em 5 estrelas

I have never received the product

I have never received the product, the tracking number link gives no information, and my email asking for information has never been answered. I ordered on 12/22, and it said it would be shipped in 5 to 7 days. Is was to be a gift. I feel this may have been a scam. I would give zero stars.

12 de dezembro de 2024
Classificada 5 em 5 estrelas

Professonalism

Ordered from website all Info was there . Shipping was on time as was updates . Also Neck Massager Hands free is better than expected . Allows me to work or relax and help with stress in Neck and Shoulder area. Perfect for me

3 de dezembro de 2024
Classificada 1 em 5 estrelas

Up to now

Up to now, I can't find any information about the order of November 30, nor do I know where the things I need are. Would you like a refund

30 de novembro de 2024

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