I bought the SKG neck massager on a whim, and it turned out to be one of my best purchases. I spend long hours working on my laptop, and my neck is constantly stiff and sore. This massager actually pr... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I bought the SKG neck massager on a whim, and it turned out to be one of my best purchases. I spend long hours working on my laptop, and my neck is constantly stiff and sore. This massager actually pr... Ver mais
A empresa respondeu
They replaced a neck massager with charging issues. Kept in touch thru the investigation of the issue. Replaced within a short time. Best customer service
Pour commencer, nous avons réservé avec carjet, nous nous retrouvons avec une société locale qui s’appelle SKG. Service lamentable ; Une personne qui joue aux échecs sur son téléphone et nous dema... Ver mais
I have sent 3 emails trying to get support or response to my product not working within a week or 2. Not only did tickets not receive any response, I am sent a email to review my experience. M... Ver mais
A empresa respondeu
Founded in 2007, SKG is a high-tech R&D company that specialized in developing wearable health devices. SKG combines the best of fashion and technology and packs everything great into beautifully-designed massage products that enable a healthier lifestyle. SKG’s products have received recognition from the international design community, including the Red Dot Design Award and IF Design Award. In a modern world of fast living and full of stress, SKG is committed to delivering health and relaxation products that help people live healthier, longer, and better lives.
23555 Golden Springs Drive, 91765, Diamond Bar, Estados Unidos da América
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 81% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Il y a actuellement une plateforme de network marketing sous de SKG société de fabrication des appareil de massage ils ont fait investir beaucoup de personnes en Afrique de l'ouest actuellement ils ont bloqué le système donc impossible de faire les retraits,, quelqu'un ici pourrait me situer sur cette société? Ça ressemble à de l'arnaque cette plateforme de network marketing SKG
This is my 4th watch and after 6 months I start getting lines across the screen and eventually the screen goes black. Why is this happening, I am done with this watch.
I have sent 3 emails trying to get support or response to my product not working within a week or 2.
Not only did tickets not receive any response, I am sent a email to review my experience.
My product stopped working, in under half a month, I get no response for tickets submitted.
To be continued.

Resposta da SKG
It took almost 3 months for my order to arrive in Australia. With the tracking link updating that the item has been returned to sender. And then some time later, a random Australia Post delivery from "Shipping Dept" no additional details showed up on my email. Didn't know what it was. Then it arrived. Product was good but customer service is very, very poor. I have sent multiple follow up emails regarding my order, they never replied.

Resposta da SKG
I haven't received my product yet and I've been waiting for a month.
I am dissatisfied with the SKG V9 Pro smartwatch I. It is not functioning as expected. Specifically, it is not charging properly even though this is only the second time I am attempting to charge it.
I emailed the complaint to SKG a couple of days ago but no response has through
Never received the merchandise from SKG. Checked the progress of the order, the last time, a month ago. This was a month after placing the order. It was still in the Order Received mode, waiting to be shipped. No phone number for SKG. Sent an e-mail to get info on the order and whether it had shipped or not about 3 weeks after placing the order--no response from SKG. Haven't received a refund. Finally, ordered same product from Amazon and it came within a week.
It has been one month since I placed my order and I have not received my order nor any updates since the day of purchase. I was charged for the items but have been unable to find out where they are.
Ordered since 03.12.2024 still haven't received the item. Sent email to the customer service, still got no response.
I have never received a package.
I tried to call and there was no customer service.
I am not really even sure at this point if it is a real company.
I have never received the product, the tracking number link gives no information, and my email asking for information has never been answered. I ordered on 12/22, and it said it would be shipped in 5 to 7 days. Is was to be a gift. I feel this may have been a scam. I would give zero stars.
Pillow has been what I needed thanks a lot! It has worked far better than any others I have been trying.
It’s long waiting for the delivery. I still don’t received it yet
My friend has not received the goods. I was very happy to order the product but I am very disappointed. I have not received the goods. Please refund
I’ve ordered your product 1 month ago , still waiting for delivery, tracking history has no updates! I regret it so much I want my money back
Ordered from website all Info was there . Shipping was on time as was updates . Also Neck Massager Hands free is better than expected . Allows me to work or relax and help with stress in Neck and Shoulder area. Perfect for me
Up to now, I can't find any information about the order of November 30, nor do I know where the things I need are. Would you like a refund
It's been a long time, more than a month, I haven't received the goods.
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