Ordered on 15th June, parcel marked as being delivered on the 22nd June when I have not received this order. Absolutely impossible to follow up as to where the parcel may have been delivered. Paid in... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Ordered on 15th June, parcel marked as being delivered on the 22nd June when I have not received this order. Absolutely impossible to follow up as to where the parcel may have been delivered. Paid in... Ver mais
A empresa respondeu
Authentic high and quality products. Fast delivery. Well done 👏. Will 100% be ordering again from here.
The company gave me wonderful communication, and expedited shipping… the issue is MY country, the United States. I still have not even received my product because of tariff coding, FDA clearance etc.... Ver mais
A empresa respondeu
I just gave this skincare company a go, and I'm genuinely impressed. My stuff arrived super quick, and it was spot-on for what I needed. What really got me was how much cheaper it was - four tim... Ver mais
A empresa respondeu
We are Official Distributor of the most spectacular and unique brands for Beauty & Aesthetic professionals, as well as Skincare Lovers. We offer the highest quality, innovative technologies, authentic, safe and effective products. We are the team of Accredited Trainers of Stayve BB Glow Micro-needling Therapy System. We provide certified, CPD accredited, insurable training courses for professionals.
25 Leeming Road, Borehamwood, WD6 4EB, Hertfordshire, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 57% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da skinlaboratory.uk
Misvisende info omkring produktet. 100€ for 1 mesonål uden serum er alt for dyrt!
I used on my face didn't suit me my face had itchy and much dryness due to used this product.
MISOLD POSTAGE
Paid extra for Tracked24 delivery and they sent it 1st class signed for.
Needed this quickly and it’s now missed the date.
Rather annoyed as 1st class signed for wasn’t what I paid for.
Have emailed to try and get a refund on the postage, but haven’t yet had a reply.
Fast delivery and well packaged. Same cleanser I get from my aesthetician half the price

Resposta da skinlaboratory.uk
Very fast delivery!!!
I read reviews here and kinda worried about shipping time but they deliver it so quick. Placed an order at 9am on 1st Oct and got it the next day!! I’m surprised and will order more. Thank you

Resposta da skinlaboratory.uk
Fast reliable delivery
I have ordered twice now and experienceed nothing but stellar delivery and communication!

Resposta da skinlaboratory.uk
They did ship it fast although I had to pay an extra $50 to be delivered and I didn’t know about that. I was disappointed.
Brilliant service
Good value.
Totally recommend I'll be a returning customer:)

Resposta da skinlaboratory.uk
Quick delivery, great communication and fantastic items. Very satisfied customer

Resposta da skinlaboratory.uk
kinlaboratory
I had some issues with communication, I had ordered something previously and they didn’t have the product so gave me a refund Immediately. Then I reordered everything with a change to one product, same brand but Nucleofill 25 instead of Nucleofill age. With 24hr delivery. I didn’t realise these were the same products just that they changed the name of it. However, skin laboratory offered all of these products with their new name and their old name in the “choose option” section. The problem was that they had my money for 2days it was meant to be 24 hr delivery I ordered on the Wednesday and they read the messages but didn’t reply till FRIDAY saying they were confused.
Then shouldn’t they have said straight away that is out of stock also, and not ignore my messages. No response for multiple days and no delivery made me a bit nervous as it was £131 and I needed the order for the next day and couldn’t order elsewhere until I had my money back. which they had done immediately with the original order. So I left feedback on trust pilot. I have since deleted and changed my feedback because they have refunded me. This is detailed and honest feedback. Maybe before ordering contact to see if they have got the product in stock. And skinlaboratory update your website more frequently.
It is a shame because I would like to use them. But the no communication thing when it’s on a fast delivery payment made me nervous.
Very fast delivery, received all the products I ordered in good condition.
Placed my order within 48 hours delivery but received it in 24.
Definitely will be ordering again.

Resposta da skinlaboratory.uk

Resposta da skinlaboratory.uk

Resposta da skinlaboratory.uk
I’ve had a very positive experience with this company. The director goes above and beyond, and the customer service is incredible. Best I’ve ever had actually.

Resposta da skinlaboratory.uk
They don't pay attention to what you tell them, they do what they think they should, they don't answer anything, neither in person nor through PayPal, and what's worse, they don't refund even if you return the order.

Resposta da skinlaboratory.uk
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