skinlaboratory.uk Opiniões 

195
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Ordered on 15th June, parcel marked as being delivered on the 22nd June when I have not received this order. Absolutely impossible to follow up as to where the parcel may have been delivered. Paid in... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Authentic high and quality products. Fast delivery. Well done 👏. Will 100% be ordering again from here.

Classificada 5 em 5 estrelas

The company gave me wonderful communication, and expedited shipping… the issue is MY country, the United States. I still have not even received my product because of tariff coding, FDA clearance etc.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I just gave this skincare company a go, and I'm genuinely impressed. My stuff arrived super quick, and it was spot-on for what I needed. What really got me was how much cheaper it was - four tim... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de produtos de beleza
  2. Loja de cosméticos
  3. Escola de formação profissional

Escrito pela empresa

We are Official Distributor of the most spectacular and unique brands for Beauty & Aesthetic professionals, as well as Skincare Lovers. We offer the highest quality, innovative technologies, authentic, safe and effective products. We are the team of Accredited Trainers of Stayve BB Glow Micro-needling Therapy System. We provide certified, CPD accredited, insurable training courses for professionals.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

195 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 57% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(195)

32 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great communication

Great communication, very good products and fast delivery

3 de dezembro de 2025
logótipo da skinlaboratory.uk

Resposta da skinlaboratory.uk

Thank you for your feedback. We are happy that you are satisfied with our service and we hope to serve you again!

Classificada 3 em 5 estrelas

MISOLD POSTAGE

MISOLD POSTAGE
Paid extra for Tracked24 delivery and they sent it 1st class signed for.
Needed this quickly and it’s now missed the date.
Rather annoyed as 1st class signed for wasn’t what I paid for.
Have emailed to try and get a refund on the postage, but haven’t yet had a reply.

18 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fast delivery and well packaged

Fast delivery and well packaged. Same cleanser I get from my aesthetician half the price

4 de outubro de 2025
logótipo da skinlaboratory.uk

Resposta da skinlaboratory.uk

Thank you for your feedback. We are happy that you are satisfied with our service and we hope to serve you again!

Classificada 5 em 5 estrelas

Very fast delivery!!

Very fast delivery!!!
I read reviews here and kinda worried about shipping time but they deliver it so quick. Placed an order at 9am on 1st Oct and got it the next day!! I’m surprised and will order more. Thank you

2 de outubro de 2025
Opinião espontânea
logótipo da skinlaboratory.uk

Resposta da skinlaboratory.uk

Thank you for your feedback. We are happy that you are satisfied with our service and we hope to serve you again!

Classificada 5 em 5 estrelas

Fast reliable delivery

Fast reliable delivery
I have ordered twice now and experienceed nothing but stellar delivery and communication!

9 de setembro de 2025
logótipo da skinlaboratory.uk

Resposta da skinlaboratory.uk

Thank you for your feedback. We are happy that you are satisfied with our service and we hope to serve you again!

Classificada 5 em 5 estrelas

Definitely coming back

Definitely coming back

17 de abril de 2025
logótipo da skinlaboratory.uk

Resposta da skinlaboratory.uk

Thank you for your feedback. We are happy that you are satisfied with our service and we hope to serve you again!

Classificada 5 em 5 estrelas

Brilliant service

Brilliant service
Good value.
Totally recommend I'll be a returning customer:)

13 de agosto de 2025
Opinião espontânea
logótipo da skinlaboratory.uk

Resposta da skinlaboratory.uk

Thank you for your feedback. We are happy that you are satisfied with our service and we hope to serve you again!

Classificada 5 em 5 estrelas

Best products.

Best products.

1 de agosto de 2025
Opinião espontânea
logótipo da skinlaboratory.uk

Resposta da skinlaboratory.uk

Thank you for your feedback. We are happy that you are satisfied with our service and we hope to serve you again!

Classificada 5 em 5 estrelas

Happy customer

Quick delivery, great communication and fantastic items. Very satisfied customer

4 de agosto de 2025
Opinião espontânea
logótipo da skinlaboratory.uk

Resposta da skinlaboratory.uk

Thank you for your feedback. We are happy that you are satisfied with our service and we hope to serve you again!

Classificada 3 em 5 estrelas

Communication and out of stock products

kinlaboratory

I had some issues with communication, I had ordered something previously and they didn’t have the product so gave me a refund Immediately. Then I reordered everything with a change to one product, same brand but Nucleofill 25 instead of Nucleofill age. With 24hr delivery. I didn’t realise these were the same products just that they changed the name of it. However, skin laboratory offered all of these products with their new name and their old name in the “choose option” section. The problem was that they had my money for 2days it was meant to be 24 hr delivery I ordered on the Wednesday and they read the messages but didn’t reply till FRIDAY saying they were confused.
Then shouldn’t they have said straight away that is out of stock also, and not ignore my messages. No response for multiple days and no delivery made me a bit nervous as it was £131 and I needed the order for the next day and couldn’t order elsewhere until I had my money back. which they had done immediately with the original order. So I left feedback on trust pilot. I have since deleted and changed my feedback because they have refunded me. This is detailed and honest feedback. Maybe before ordering contact to see if they have got the product in stock. And skinlaboratory update your website more frequently.
It is a shame because I would like to use them. But the no communication thing when it’s on a fast delivery payment made me nervous.

23 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

Very fast delivery, received all the products I ordered in good condition.
Placed my order within 48 hours delivery but received it in 24.
Definitely will be ordering again.

13 de julho de 2025
Opinião espontânea
logótipo da skinlaboratory.uk

Resposta da skinlaboratory.uk

Thank you for your feedback. We are happy that you are satisfied with our service and we hope to serve you again!

Classificada 5 em 5 estrelas

Great products and reliable service

Great products and reliable service

18 de junho de 2025
logótipo da skinlaboratory.uk

Resposta da skinlaboratory.uk

Thank you for your feedback. We are happy that you are satisfied with our service and we hope to serve you again!

Classificada 5 em 5 estrelas

Highly recommended

Excellent products and super fast delivery.

23 de junho de 2025
logótipo da skinlaboratory.uk

Resposta da skinlaboratory.uk

Thank you for your feedback. We are happy that you are satisfied with our service and we hope to serve you again!

Classificada 5 em 5 estrelas

Incredible customer service

I’ve had a very positive experience with this company. The director goes above and beyond, and the customer service is incredible. Best I’ve ever had actually.

24 de junho de 2025
Opinião espontânea
logótipo da skinlaboratory.uk

Resposta da skinlaboratory.uk

Thank you very much. Lucy, you are a very good customer to us. You are helpful. You understand everything we hope. We keep dealing with you all the time. And many thanks for your lovely feedback. 5 ⭐️ for you
Skin laboratory team

Classificada 1 em 5 estrelas

The product isn’t worked.

The product isn’t worked.

8 de junho de 2025
logótipo da skinlaboratory.uk

Resposta da skinlaboratory.uk

Thank you for taking the time to put the feedback just to let you know that the product is work depending on your skin.
And we do not have any problem with all our customer, and they never mention anything about our product. Thank you very much
Skin laboratory team

Classificada 1 em 5 estrelas

company shit…

They don't pay attention to what you tell them, they do what they think they should, they don't answer anything, neither in person nor through PayPal, and what's worse, they don't refund even if you return the order.

20 de maio de 2025
logótipo da skinlaboratory.uk

Resposta da skinlaboratory.uk

Thank you for your time, and thank you for your feedback
Sorry, if you check your WhatsApp, you will see we contact you and you not respond.
And regarding the refund we sent you the order. And you receive it and your return back to us. And that case, we could not do anything to you, did one. You put calm to the paypal and because it's our term and condition, you are not allowed to return the product after 7 days, turn after that days. And when we receive the email from PayPal, we accept the refund for you.
skinlaboratory team

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