I’m very disappointed with the two products purchased. Firstly, facewash leaves an unpleasant residue on the skin. Secondly, Retinoid product a total ripoff. Made contact to say the product wasn’t as... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I’m very disappointed with the two products purchased. Firstly, facewash leaves an unpleasant residue on the skin. Secondly, Retinoid product a total ripoff. Made contact to say the product wasn’t as... Ver mais
A empresa respondeu
A combination of cleansing balm and antipigmentation serum bought me out in a red blotchy face. I have ruled it down to the pigmentation serum and my face ends up looking like it has been burnt. Cu... Ver mais
A empresa respondeu
A Game-Changer for Glowing Skin ✨ The Gentle Acid has officially earned its place as a must-have in my skincare routine. Don’t be fooled by the name; while it’s incredibly kind to the skin (no ting... Ver mais
A empresa respondeu
Customer service is phenomenal - prompt replies & very helpful. I have only tried one product from Skin Rocks but it has become a staple in my routine & I have already got my refills stocked. I will d... Ver mais
A empresa respondeu
We Make Skincare Make Sense — Simplifying Skincare with Products that Deliver Long-Term Benefits Over Quick Fixes. Skincare For All Skin Types. Skincare Products That Work. Help Your Skin Look Your Best!
London, Reino Unido
Respondeu a 70% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The products are of COURSE beautiful, but when part of my order did not arrive Lucy responded to my email basically immediately and the issue was corrected in no time. You can trust the service!

Resposta da Skin Rocks
The site as always is easy to navigate, shipping is speedy even to the US and most importantly the product is exceptional, just what we've come to expect from the Queen of skin, Ms. Hirons!

Resposta da Skin Rocks
Came to the US faster than something I ordered from California! Package was clean and loving the bag it came with as well!

Resposta da Skin Rocks
Wonderful service. I didn’t receive the wash bag but Lucy emailed me and made sure I did! Brilliant brilliant brilliant

Resposta da Skin Rocks
Delivered when promised.
Great explanations with the product.
Love the little guide on the lid 👌🏽
And as for the free gift bag bonus - delightful 😀

Resposta da Skin Rocks
I rely on Caroline!
And even if I can't afford all her products and kits, also due to taxes, I will always turn to her for information.
I love the app! I find it extremely useful when I need to buy any skincare product for my daughters and me.

Resposta da Skin Rocks
Such speedy service. Quick delivery & absolutely loving the moisturiser!

Resposta da Skin Rocks
Super quick delivery. Easy ordering process and good communication 😀

Resposta da Skin Rocks
Super easy shopping experience, incredibly fast delivery and beautiful products. The retinol 1feels like silk on the skin and has become a staple in my routine. The support oil is a dry oil and really soothes the skin, doesn’t leave you looking greasy and soaks in beautifully. Highly recommend both to anyone. Ps I have combination skin !

Resposta da Skin Rocks
The moisturiser and facial oil were delivered within a few days and they are top quality products; my sensitive, rosacea skin already feels smoother, looks more even and feels calmer. The cosmetics bag is great. Great value. Thanks so much!

Resposta da Skin Rocks
The best Oil I’ve ever put on my face, it sinks in , it’s not greasy, it’s comforting Has no discernible smell so it’s good at night and it doesn’t invade your senses. I received my product very quickly and the website and ordering process was very slick. The magnetic close of the cap is not as strong and as effective as the lid packaging of the retinoid product But I still love this product and would repurchase as soon as it’s empty

Resposta da Skin Rocks
Easy ordering, fast delivery in recyclable packaging.
And, of course, an awesome product 🌟

Resposta da Skin Rocks
Always a pleasure purchasing from Skin Rocks

Resposta da Skin Rocks

Resposta da Skin Rocks
I have been so happy with the recommended products , purchase, and prompt delivery- even to Australia 😊

Resposta da Skin Rocks
Super quick from ordering to delivery. Fantastic service. Well done to the whole team.

Resposta da Skin Rocks
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