Ordered from slapsta great service and communication from there team. My order arrived well packed and undamaged. Would definitely order from these guys again Ash 👍
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Leia as opiniões dos outros
My last order was, well, it was absolutely destroyed by some arrogant kid who told me that my designs “weren’t very good” and replaced them with some AI generated garbage that I wouldn’t wipe... Ver mais
won’t give me money back been contacting for over a week straight ignoring me and have received nothing
Ordered from here many time’s, always brilliant customer service from the team. My experience with them has been memorable. Designs by Hayden, unreal and very friendly. Tom has always managed to look... Ver mais
A empresa respondeu
3,2
Aceitável
89 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Print came fast had small problem with…
Print came fast had small problem with print (my fault) but was resolved quickly and they did not have to fix it for me so I appreciate that. Thanks slapsta!!!
18 de setembro de 2020
Opinião espontânea
Resposta da Slapsta
Hi Luke,
Thank you for taking the time to leave us a 5* review. Im glad we managed to get the issues with the print resolved for you.
We look forward to welcoming you back to our online store again soon.
Kind regards,
SLAPSTA
Really great team to work with
Really great team to work with, I had no idea what I wanted but Tom and his team really made the experience hassle free and easy, would 100% recommend!
18 de setembro de 2020
Opinião espontânea
I have used Slapsta for 2 years on…
I have used Slapsta for 2 years on numerous projects and always find the team very helpful and friendly
18 de setembro de 2020
Opinião espontânea
Excellent designers to work with
Excellent designers to work with, couldn’t have asked for better customer service and quality of work. Highly recommend these guys!
5 de agosto de 2020
Opinião espontânea
Talks to customers very badly .
1 de julho de 2020
Resposta da Slapsta
Hi Pete,
Thank you for taking the time to leave us a review. Your feedback is really useful for helping us improve our service for our customers.
We're sorry to hear that you weren't satisfied with the customer service you received. We'll pass your comments on to our customer service team to help improve our service for the future.
If you could please leave a reference or order number, we will look into what happened for you.
Thank you again for your feedback.
Kind regards,
SLAPSTA
Have used many times before but will…
Have used many times before but will never use again! *AVOID*
1 de julho de 2020
Resposta da Slapsta
(Updated Reply)
Hi TJ,
We’re very sorry to read this, especially from someone who had ordered with us before. We always value repeat customers, and i was hired to ensure that these situations do not happen. It is disappointing to see that your experience left you feeling unable to use us again.
UPDATE: Even though this review is historical, we would still love the chance to make things right. If you contact us, we’ll happily look into the issue again and discuss a suitable goodwill gesture, whether that is free products, account credit, compensation, or another fair way to restore your confidence in us.
Please email callum@slapsta.com
and we’ll review everything personally. We would genuinely appreciate the opportunity to turn this around for you.
The first version is stronger if you want it to sound more polished and company-safe.
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