Always very quick, reliable and reasonably priced. I bought my CPAP machine from Sleepco and many mask and tubing replacements since and they've always been great. My machine has worked perfectly fo... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Practical, high quality products that make using my CPAP so much easier and more comfortable. I didn't realise there were products out there to help with skin irritation and I was struggling badly w... Ver mais
Sleepco seems to be the only e-shopping supplier who could provide the products (CPAP mask replacement parts for particular brand) I needed. As such, I don't need to waste lot of money to buy a new se... Ver mais
A empresa respondeu
Listing clearly states this is a Resmed product, even uses trademarked Resmed names for products. The cushion I got was most definitely not Resmed, it was a very cheap generic knockoff that they... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Sleepco is NZ owned and operated focusing on sleep enhancing solutions. We stock quality CPAP, APAP and BiPap machines, full face masks, nasal masks, CPAP accessories and can assist with sleep testing services.
Informações de contacto
3 Morningside Drive, 1025, Auckland, Nova Zelândia
- 092823890
- support@sleepco.nz
- sleepco.nz
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great product
Great product. Great service great price and great sleep.
Far from my first CPAP, but quietest and most comfortable.
Great product great service
Highly recommended
Always very quick, reliable and reasonably priced. I bought my CPAP machine from Sleepco and many mask and tubing replacements since and they've always been great. My machine has worked perfectly for 4 years.
Customer service was also very accommodating when I needed to change from pickup to shipping once.
Highly recommend 👍
Practical & high quality product range
Practical, high quality products that make using my CPAP so much easier and more comfortable. I didn't realise there were products out there to help with skin irritation and I was struggling badly with it.
My orders have arrived within a couple of days and been exactly as shown on the website.
Item did not match pictures and does…
Item did not match pictures and does not serve its purpose. Waste of money
Used to travel
Used to travel, great team, good communication, super easy to ensuring correct machine/fit etc. would recommend to others
Too hard to put on right by myself
Easy to view what I need.
Easy to view what I need.
Easy to add product to cart.
Easy to pay by credit card.
Quick delivery as well.
I was overall very satisfied with my experience using your website.
Keep up the good work.
Good communication and quick answers!
Great price for the 12v Resmed Airsense…
Great price for the 12v Resmed Airsense 11 adapter purchased and fast overnight delivery.
Very pleased with the product and service provided.
Customer service chaotic
The sleep test equipment seemed good, but the logistics and customer service seemed chaotic. when I got the equipment the instruction sheet advised to fill in questionnaire after each night, but there was no link on where to find the questionnaire, or info about what info needed to be recorded e.g. time to get to sleep, time to toilet etc. It would be much better if customers were told to keep a note of this info before using the equipment, not afterwards. I went back to the customer support to get the link to the questionnaire. I paid a $350 bond, but have no confidence this was ever going to be returned to me. I heard nothing for 3 weeks after returning the equipment, so had to enquire. If I had not personally enquired, or had forgotten about the bond, it's hard not to assume this money would have been kept by the Company. Surely they should have some reliable system to ensure expensive bonds are refunded without having to rely on the customer to remind them. So overall, I suggest you be wary with this company.

Resposta da Sleepco
Excellent customer service
Excellent customer service. Matt was very helpful and attentive throughout, making sure my request was fulfilled diligently. The battery provided not only met all travel requirements but also performed very well. Overall, I'm very satisfied and will definitely come back when needed.
Super idea
Super idea, made NZ so much more accessible in a campervan. Affordable and easy equipment, thank you
BMC APAP Machine
Swift and prompt delivery and clear communication given on the item. Priced cheaper than others by a good amount too. Tracking info was given instantly and product arrived 3 days ahead of schedule. My go to for Cpap goods.
Sleepco did not use NZP!
Generic products, not Resmed
Listing clearly states this is a Resmed product, even uses trademarked Resmed names for products.
The cushion I got was most definitely not Resmed, it was a very cheap generic knockoff that they probably source for $1 from China.
They admited it was not a Resmed product, apologised and said they hadn't updated their site/trademe listing yet. Weeks later they're still advertising Resmed, absolute scam artist.
DO NOT BUY FROM THIS SCAM ARTIST.

Resposta da Sleepco
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







