Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We've been using slerp for a good few years now. Its really helped our online business grow. The customer support team are brilliant - quick, available and actually solve things for us. Diana our new... Ver mais

Classificada 5 em 5 estrelas

The Slerp team made getting set up quick and straightforward, without any hassle. Their response time has been excellent, and the live chat is incredibly helpful — any questions we had were answered... Ver mais

Classificada 5 em 5 estrelas

We'd wanted to switch to Slerp for a while, and so glad we did. The support from the team getting set up was fantastic. Lots of back and forth, and tailored support which is extremely different to o... Ver mais

Classificada 5 em 5 estrelas

I’m writing this as a customer. My food order took over an hour to be delivered to me but their customer service team was excellent and assured me about the status of my delivery. They were quick to r... Ver mais

Informações sobre a empresa

  1. Empresa de software
  2. Fornecedor de soluções de e-Commerce

Escrito pela empresa

Slerp is an award winning online ordering platform built specifically for hospitality. It connects directly with a wide network of courier partners, so you can offer delivery with ease. We help you grow by giving your customers more ways to order either through your Website, or your own App. You can boost Loyalty with rewards, run Click&Collect, and manage Catering orders, all in one place. With built-in CRM tools and live customer support, Slerp gives you control and a smooth experience for both you and your customers.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

46 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

New features always introduced!

I have been using the Slerp platform for over 3 years and can say that the features have been improving since day 1. New design, new features to improve your menu selection, cut-off times, dynamic prep time based on order value, delivery partners more reliable.... the list can continue and I am sure there will be more added by the Slerp Team!

1 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Truly Outstanding Support — Huge Thanks to Stela!

We’ve been working with Slerp to get our store set up, and I just want to give a massive shoutout to Stela from the Partner Growth team.

From day one, she’s been incredibly responsive, patient, and knowledgeable — guiding us through every step from CRM setup to delivery logistics. Even when we encountered delays or technical blockers, she remained calm, supportive, and always found a way to help us move forward.

Special thanks for helping coordinate our hardware delivery, refund process, and menu integration. Her professionalism and commitment really stood out.

If you’re thinking about working with Slerp, I can’t recommend them enough — especially if you’re lucky enough to be working with Stela!

22 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A new team member is Slerp!

I have been using the platform for over 3 years and I can state that the team they have is amazing. They listen and try to find solutions for any situation. Sometimes these can be very bespoke requests too! If it is possible or feasible they will support you! They are always contactable when needed and act as a consultant leading you to success! They become part of the team and act in your best interest!

21 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant service

The team at Slerp has been brilliant all throughout our partnership. Super responsive and helpful with even the little details. They have adapted to our needs, helping us improve our delivery operations. Could not recommend enough.

20 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended!

We switched from another online platform because the customer interface wasn’t good and the service was poor. So, I decided to look for a new provider and came across Slerp—and honestly, it was the best decision ever.

From my customers perspective, the platform is far easier to use. From a business perspective, the entire experience from the very start has been superb. The team at Slerp kept me up to date at every stage and responded incredibly quickly whenever I had questions.

One of the biggest advantages is their support service. They’re available every day during our opening hours, which is invaluable if any urgent issues arise—unlike our previous provider who only worked office hours.

A special mention goes to Murat, who guided us through the onboarding process. He is extremely knowledgeable, always willing to help, and made the whole process completely smooth. Slerp should be proud to have such an outstanding team member.

I wish Slerp every success and hope they continue to gain lots of new customers—because they truly deserve it!

5 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The whole experience was super easy and…

The whole experience was super easy and straightforward. Plus the whole Slerp team went the extra mile to get us live on time. What’s more the platform it self is even better than expected, probably the best integrated app in the UK!

18 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Best out there

Slerp is really the best out there. The setup process was super smooth and the team is super supportive, especially Murat. The website and the app is very easy to use and our customers love it. Highly recommend.

15 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Big up Slerp

Been with Slerp since we opened doors, love it since. real simple to use back end, with direct marketing to customers via app push notifications, easy to use promotions and discounts, and accurate sales break down reports.

For us we find it a more affordable solution to delivery , which allows us to keep our brand identity . I would highly recommend it to any business looking to grow their reach and strengthen their brand.

14 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Slerp have been a breathe of fresh air

Slerp have been a breathe of fresh air, the app has been amazing since day one and has gained us so many new customers! Murat and Oliver have been amazing with my many questions and messages and I couldn’t ask for more, I would recommend them to anyone, the app is great, the delivery drivers are great and all round i have 0 regrets!

30 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Slerp has been exactly what we needed

Slerp has been exactly what we needed. I was in the process of building my own e-commerce and improving deliveries when they approached me, they made everything much easier with a solid, ready-to-go platform.

We’re now taking online orders smoothly and growing our food sales. It’s been a real win-win.

Big thanks to Murat as well, always quick to respond, super helpful with training, and there whenever we need support.

Highly recommend!

29 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I have not got my food at all

I have not got my food at all. Their courier system is not working properly.
The food is good. The delivery is the worst I have ever experienced. So enjoy it in the restaurant but stay away from their delivery.

3 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Marcus was very helpful and sorted out…

Marcus was very helpful and sorted out my order problem as it was pending he phoned the restuarant cottons-camden to get my food order prepared,Thanks so much 🙏🏻

30 de abril de 2025
Opinião espontânea
logótipo da Slerp

Resposta da Slerp

Thanks so much for your lovely feedback! We're really glad to hear Marcus was able to step in and get everything sorted for you. We’ll be sure to pass on your thanks to him. If you ever need anything else, we’re here to help!

Classificada 5 em 5 estrelas

Slerp Experience

I have been working with Slerp for a few years, and the experience has been successful. The platform is working well, and it is very clear in the process all the time they are constantly developing and improving the service.

22 de abril de 2025
Opinião espontânea
logótipo da Slerp

Resposta da Slerp

Thank you so much for your kind words and continued partnership over the years! We’re thrilled to hear that Slerp has been a successful part of your business and that you’ve noticed our ongoing improvements. Your feedback means a lot to us, and we’re committed to continuing to support you with a platform that evolves alongside your needs.

Classificada 1 em 5 estrelas

Two drinks are missing from the…

Two drinks are missing from the children's meal and one extra fires, three items are missing

22 de março de 2025
Opinião espontânea
logótipo da Slerp

Resposta da Slerp

Thank you for your feedback, and we're really sorry to hear that some items were missing from your order, we understand how disappointing that can be.

Just to clarify, Slerp provides the online ordering technology that powers restaurant websites, but we don’t make or handle the food ourselves. That said, we're more than happy to help you get this sorted. Please reach out to our support team and we’ll do our best to assist you.

Classificada 5 em 5 estrelas

Great platform!

I've working with Slerp for nearly a year now and I can say that I experienced so far huge savings from the cost of labor. Also, it's one of the easiest platforms to make changes, offers, etc.

10 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant help from Alona who averted a…

Brilliant help from Alona who averted a small disaster. Thank you.

3 de março de 2025
Opinião espontânea
logótipo da Slerp

Resposta da Slerp

Thanks so much for your kind words! We're thrilled to hear Alona was able to help — we’ll be sure to pass this on to her. If you ever need anything else, we’re always here to help.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais