SLLAC Opiniões 

552
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I love my new glasses! The service is exceptional. I purchased two pairs. One was a perfect fit, and my prescription was great. The other pair were great just not a good fit for me. I had no issues at... Ver mais

Classificada 4 em 5 estrelas

i just recently ordered a pair of frames from Sllac. Unfortunately, I was sent a different color-way than what I had ordered and they did not work for me. It did take a little bit of going back and... Ver mais

Classificada 4 em 5 estrelas

The photochromic lenses barely change color at all. I tried resolving the situation with their customer service but they claimed that that's how their lenses work. They tried to sell me a more exp... Ver mais

Classificada 1 em 5 estrelas

We did not receive the glasses that we ordered. The magnitudes were incorrect. I have been exchanging emails seeking reimbursement and plan to send yet another shortly. This is both disappointing a... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Grossista de óculos

Escrito pela empresa

Sllac offers a variety of both high-quality designer and daily use with a wide-range of styles starting from $6 with full lens options.After we cut off a lot middle chanins, you can get favorite glasses with 30% of costco's price. If shopping by mistake, you can get free exchange or free return in 14 days without any reason, including full refund option. If there is quality issue in Sllac lenses , we not only offer free exchange, also offer one more price compensation for you. From the comfort of home, buying glasses online has never been so easier. With our virtual try on technology, simple navigation and risk-free policy, your new glasses are a click away. And the best part — that moment the glasses arrive at your doorstep! We are expert in eyeglasses, optician field, we will try our best satisfy your needs, as a new brand online, we will appreciate if you can share your buying experience. You are also welcome to contact us if you have any suggestions or special requirements. Sllac is available both online and offline to anyone anytime.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

552 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

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4,0

Todas as opiniões

(552)

177 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Very small frames

The frames themselves are nice, but the problem is they are too small for progressive glasses, and I’m unable to use them without getting dizzy. Quite a shame, too.

1 de junho de 2026
Opinião espontânea
logótipo da SLLAC

Resposta da SLLAC

We’re sorry to hear the glasses didn’t work out as expected, although we’re glad to hear you liked the frames. Progressive lenses do require sufficient lens height and proper fitting to provide a comfortable viewing experience, and if the frame size is too small, adaptation can become difficult and may cause discomfort or dizziness. Please reach out to our customer service team by email—we’d be happy to review your order and help explore possible solutions for you.

Classificada 1 em 5 estrelas

We got them after a long wait

We got them after a long wait, didn't know they were being shipped from China. Now my son can't even wear them because they make him feel "wonky" even though this is the exact prescription we have for his glasses. Is there a return policy?

9 de junho de 2026
Opinião espontânea
logótipo da SLLAC

Resposta da SLLAC

We’re sorry to hear about your experience and that your son is feeling uncomfortable wearing the glasses. Even when the prescription is correct, some wearers—especially with new lenses—may need a short adjustment period, but dizziness or a “wonky” feeling can also be related to frame fit, lens positioning, or progressive/optical alignment depending on the lens type.

Yes, we do have a return policy. We’d be happy to review your order and help you with the available options, such as a return or remake depending on the situation. Please reach out to our customer service team with your order details, and we’ll take care of this for you as quickly as possible.

Classificada 5 em 5 estrelas

They arrived quickly from a different…

They arrived quickly from a different continent and with care instructions and a small screwdriver which is much appreciated 👍 They look very nice and the legs arent loose which has happend with other glasses from different brands. I also really like that there are no gaudy details like big glittery logos or lettering on the side.

3 de junho de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Okay so with a pair of glasses I’ve…

Okay so with a pair of glasses I’ve ordered, it didn’t come in with any lenses and I thought well maybe it was a mistake then like 3 days later I ordered the same glasses but got it in two pairs instead to see just in case if they’ll give me any with lenses. So nope still didn’t receive any lenses whatsoever. Sucks.

30 de maio de 2026
Opinião espontânea
logótipo da SLLAC

Resposta da SLLAC

We're sorry to hear about the confusion. We'd be happy to look into this for you, but we'll need your order number to review the details of both orders.

In some cases, glasses ordered with the "Frame Only" option are shipped without lenses. Once we have your order number, we can verify exactly what was ordered and help resolve any issues as quickly as possible.

We look forward to hearing from you.

Classificada 5 em 5 estrelas

The glasses were perfect

The glasses were perfect. When I ordered them, the script seemed a little off to the company. They reached out before making the glasses to clarify and then rushed the order. Great customer service.

25 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Im super picky and 100% trilled

I'm super picky when I shop for glasses. I have a small face & it's hard to find frames that don't overwhelm my face. So when I found this delicate rimless frame & a great price on the ultra thin progressive lenses I had to try them out. It took a couple of weeks for them to arrive but they kept me updated on the tracking. I'm very happy I tried these out they are perfect in every way and the most affordable pair of quality glasses I've purchased ever. I will definitely return for another pair so I will actually have a 2nd pair with my current prescription instead of a pair with an old outdated prescription.

29 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

So when I ordered my frames they…

So when I ordered my frames they accidentally sent me the wrong pair. I sent them a message and they responded quickly. They sent me the proper frames at no extra cost and told me to just keep the other frames. I'm so happy with the ones I originally wanted. Def would buy from here again.

16 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I was skeptical at first

I was skeptical at first, but not only did I receive my glasses, a combination material frame with the second to highest progressive lenses sooner than was expected, they were just over $100. Our local opticians wanted $800 for a better grade lens with the frames. Walmart was much better at a little more than $300. One important suggestion is to track your package through the USPS tracking once they hit California. I initially mine were supposed to arrive June 4, but I received them on May 26. I will definitely be using SLLC again.

26 de maio de 2026
Opinião espontânea

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