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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’ve been using the knee pad for a couple of months now and I’ve just realised I’ve been getting a much better continuous nights sleep, waking up far far less times,I don’t know if it’s coincidence or... Ver mais

Classificada 5 em 5 estrelas

Great service product choice. Love the ethos. Love my new cushion. Please provide the option to receive less communication as have unsubscribed as a bit intense.

Classificada 5 em 5 estrelas

The order was processed same day and came courtesy of Royal Mail next day rather than a courier which was great. The packaging was very good - no enormous box and easy to recycle.

Classificada 2 em 5 estrelas

I was disappointed by the pillows being rather hard. You could perhaps offer a soft/medium/firm choice of pillow (if you do, I didn't notice it). I liked the shape which is why I bought the pillows, b... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Plataforma de comércio online
  2. Loja de roupas de cama
  3. Serviço de fitness e nutrição

Escrito pela empresa

It so hard to make the wood from the Trees when it comes to finding products that will make a genuine difference to the quality of your life. As Back Pain sufferers ourselves we’ve tried pretty much every contraption on the market. You can rest assured that we only put the Slumbar brand on products that have truly made a difference to our lives and others.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

425 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 20% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service product choice

Great service product choice. Love the ethos. Love my new cushion. Please provide the option to receive less communication as have unsubscribed as a bit intense.

8 de maio de 2026
Classificada 5 em 5 estrelas

I’ve been using the knee pad for a…

I’ve been using the knee pad for a couple of months now and I’ve just realised I’ve been getting a much better continuous nights sleep, waking up far far less times,I don’t know if it’s coincidence or not but I’ve no other explanation than the knee pad has made a great difference. Just bought one for my wife now.

1 de maio de 2026
Classificada 1 em 5 estrelas

Terrible service

Terrible service, item not suitable so returned as new. Still have not received a refund would never buy from this company again.

3 de fevereiro de 2026
logótipo da slumbar.co.uk

Resposta da slumbar.co.uk

Thank you for your review and im sorry to hear you weren't pleased with your purchase, if you had let us know you were unhappy with something we would have done our upmost to resolve it for you. you order has been refunded in full to the card that was used to purchase

Classificada 1 em 5 estrelas

Pretty poor service....

So far, it couldn't have been much worse. Placed an order for a new cover for my existing knee pillow, which had a broken zip, as I have a hospital stay soon. Never received any acknowledgement or order confirmation so sent them a message. Eventually after many days I got a response stating that they were out of stock & they might get new stock soon or I could have a refund. When were they going to let me know?? I replied saying I would like to continue with the order (otherwise my pillow is pretty useless) but again - no response, no confirmation and no idea if or when I might get this item. Obviously it won't be for when I needed it anyway. Pretty poor service.....

29 de outubro de 2025
Classificada 5 em 5 estrelas

Great company to order from 😊

I must admit to being rather sceptical at first regarding buying online, having being caught out by other websites that were not entirely honest or reliable. However, having researched Slumbar.co.uk I took the plunge and ordered a back stretcher. At first I thought I'd fallen for another questionable online purchase as I paid for my item but received no order number or confirmation. But wait!

I'm delighted to say, that couldn't have been further from the truth! I contacted Slumbar after a couple of days regarding my concerns and they were brilliant! Tom got back to me right away and let me know that my item was ready for despatch. My back stretcher was with me within 24 hours! Very impressed with this customer care and also, the back stretcher too. Excellent!😊

24 de agosto de 2025
Classificada 5 em 5 estrelas

Perfect

Received this pillow 5 days ago and have had 5 great nights . Unlike memory foam pillows I have tried before , I find this comfortable regardless of which position I sleep in. The cool side is fantastic.

18 de agosto de 2025

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