I’ve been using the knee pad for a couple of months now and I’ve just realised I’ve been getting a much better continuous nights sleep, waking up far far less times,I don’t know if it’s coincidence or... Ver mais
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Great service product choice. Love the ethos. Love my new cushion. Please provide the option to receive less communication as have unsubscribed as a bit intense.
The order was processed same day and came courtesy of Royal Mail next day rather than a courier which was great. The packaging was very good - no enormous box and easy to recycle.
I was disappointed by the pillows being rather hard. You could perhaps offer a soft/medium/firm choice of pillow (if you do, I didn't notice it). I liked the shape which is why I bought the pillows, b... Ver mais
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It so hard to make the wood from the Trees when it comes to finding products that will make a genuine difference to the quality of your life. As Back Pain sufferers ourselves we’ve tried pretty much every contraption on the market. You can rest assured that we only put the Slumbar brand on products that have truly made a difference to our lives and others.
Informações de contacto
67 crewe road, haslington, Haslington, Haslington, cw1 5qx, CREWE, Reino Unido
- info@slumbar.co.uk
- slumbar.co.uk
Respondeu a 20% das suas opiniões negativas
Geralmente responde em 14 horas
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Great service product choice
Great service product choice. Love the ethos. Love my new cushion. Please provide the option to receive less communication as have unsubscribed as a bit intense.
Good company
Good company but sadly I didn't find the product comfortable to use at night
I’ve been using the knee pad for a…
I’ve been using the knee pad for a couple of months now and I’ve just realised I’ve been getting a much better continuous nights sleep, waking up far far less times,I don’t know if it’s coincidence or not but I’ve no other explanation than the knee pad has made a great difference. Just bought one for my wife now.
Prompt Service - Appropriate Packaging.
The order was processed same day and came courtesy of Royal Mail next day rather than a courier which was great. The packaging was very good - no enormous box and easy to recycle.
Terrible service
Terrible service, item not suitable so returned as new. Still have not received a refund would never buy from this company again.

Resposta da slumbar.co.uk
Slumber pillow been so well used for so…
Slumber pillow been so well used for so long (a hip and two knee replacements) it needed a new cover! Fast delivery thanks
Great product with free delivery
Great product with free delivery. Can't beat that.
Efficient and Friendly
You replied to me and sorted my queries. The product arrived faster than I expected. Thank you
Pretty poor service....
So far, it couldn't have been much worse. Placed an order for a new cover for my existing knee pillow, which had a broken zip, as I have a hospital stay soon. Never received any acknowledgement or order confirmation so sent them a message. Eventually after many days I got a response stating that they were out of stock & they might get new stock soon or I could have a refund. When were they going to let me know?? I replied saying I would like to continue with the order (otherwise my pillow is pretty useless) but again - no response, no confirmation and no idea if or when I might get this item. Obviously it won't be for when I needed it anyway. Pretty poor service.....
Very pleased with prompt delivery
Very pleased with prompt delivery. As yet not sure how the pillow will help with my hip problem. I’m hopeful.
I had no confirmation of my order or…
I had no confirmation of my order or order no - no information on delivery and had to waste my time emailing to find out- which I didn’t!
Order was a simple process
Order was a simple process, had updates on delivery at relevant stages, delivery on time … good old royal mail … use it or lose it !!
Good service and good product
Fantastic pillow thoroughly recommend…
Fantastic pillow thoroughly recommend slept so well since the first night using it
Great company to order from 😊
I must admit to being rather sceptical at first regarding buying online, having being caught out by other websites that were not entirely honest or reliable. However, having researched Slumbar.co.uk I took the plunge and ordered a back stretcher. At first I thought I'd fallen for another questionable online purchase as I paid for my item but received no order number or confirmation. But wait!
I'm delighted to say, that couldn't have been further from the truth! I contacted Slumbar after a couple of days regarding my concerns and they were brilliant! Tom got back to me right away and let me know that my item was ready for despatch. My back stretcher was with me within 24 hours! Very impressed with this customer care and also, the back stretcher too. Excellent!😊
Don’t reply to emails
Don’t reply to emails, return portal not working and below average product. Avoid get an Emma pillow
Eased my back pain in bed almost…
Eased my back pain in bed almost overnight. Really quick service. Brilliant.
Perfect
Received this pillow 5 days ago and have had 5 great nights . Unlike memory foam pillows I have tried before , I find this comfortable regardless of which position I sleep in. The cool side is fantastic.
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