Smart Kid Store Opiniões 

402
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Frustrating customer service I ordered a cot bed and found the pre-order waiting time unclear when purchasing. Customer service replies felt like I was being fobbed off, with questions left una... Ver mais

Classificada 5 em 5 estrelas

Dealt with my complaint brilliantly. I ordered a car seat for my one year old. While being satisfied with the product I’m not happy with the delivery. The delivery wasn’t when it was suppose to... Ver mais

Classificada 5 em 5 estrelas

Ordered a miniuno touch fold Stroller, the first one was ordered with the no rush delivery and did arrive within the time stated but only take this option if you really are happy waiting the full 20... Ver mais

Classificada 5 em 5 estrelas

Delighted with the Hauck Buggy I bought for my grandson visiting. Wanted a lightweight one for ease and this ticks all the boxes. The basket below is a great size for carrying extras and it comes com... Ver mais

Informações sobre a empresa

  1. Loja para bebé

Informação fornecida por diversas fontes externas

Smart Kid Store is a multi channel retailer that has been providing quality baby products since 2012.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

402 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Não respondeu a opiniões negativas

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3,9

Todas as opiniões

(402)

31 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Pretty good over all for a company I…

Pretty good over all for a company I found on the internet. Reasonable prices and normally quick delivery. The only reason I dropped a star is because the product I ordered was out of stock but they didn't really update me on its progress. Once I rang up and talked to a human (which is a lovely surprise) it was dispatched the following morning so good service.

3 de maio de 2022
Classificada 2 em 5 estrelas

Iv not received my order as yet and I…

Iv not received my order as yet and I placed the order a week ago, I was told by email that I would get my order on the 28th but didn't receive it, and I'm still waiting for my order if I'd of know this I wouldn't of order my car seat from these I'd of gone somewhere else 🙃 sorry but that's what I feel 🙃

30 de abril de 2022
logótipo da Smart Kid Store

Resposta da Smart Kid Store

Dear Rita

Thank you for taking the time to post your review and we are sorry that you are not happy with the service. We can see that the delivery timescale on your item is 3-7 working days and we can confirm that it will be delivered within that timescale. Although we always try and get items to you as quickly as possible we can never guarantee an earlier delivery.

Please let us know if we can be of further assistance

Kind regards

The Customer Service Team

Classificada 5 em 5 estrelas

Quality product!

Quality product.

I recently ordered a sandpit for our Granddaughter and when it arrived I was so impressed immediately order another one for my Grandsons!

22 de abril de 2022
Classificada 5 em 5 estrelas

Joie car seat

I have ordered a Joie car seat which is quite rare and has a long waiting time from order to receive. I have made my order on Friday and get my item on Wednesday. Item was in original package with no damage or any issue. So far I am happy with my purchase. Thank you.

6 de abril de 2022
Classificada 1 em 5 estrelas

Haven’t had any update in my order and have now put my order on hold

Haven’t had any update in my order

4 de abril de 2022
logótipo da Smart Kid Store

Resposta da Smart Kid Store

Dear Emily

Thank you for taking the time to post your review. We can see that you ordered an item last Thursday with a delivery timescale of up to 7 working days, so far it has been 3 working days, you will therefore be updated with the tracking within the next 24hrs and the item will be delivered within the timescale.

If you have any concerns please feel free to contact us at Hello@smartkidstore.com

Please let us know if we can be of futher assistance

Kind regards

The Customer Service Team

Classificada 5 em 5 estrelas

Quick excellent service - no issues.

Excellent service no issues, would highly recommend smartkids website. We needed a car seat that matched the buggy we have recently purchased, everywhere had either sold out or it was a case of pre ordering it but the date we was given was after baby was due. Came across smart kids who had the product in stock! We ordered and was abit worried it would not come in time but arrived today, we only ordered it Sunday. So happy with my overall experience. Thank you.

30 de março de 2022

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