I was slightly skeptical, as the reviews were mixed but I decided to take a chance and hope for the best! I was blown away with what I received! My personalised puzzle was a way that I used to ask my... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I ordered a photo calendar and I’m delighted with it. The print quality is excellent, the colours are clear and vibrant, and the paper feels really sturdy. The online editor was easy to use and upload... Ver mais
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Everything perfect, starting from booking, contact and event!!!! Well recommended!!! Definitely we will come back soon!!!
A empresa respondeu
Ordered a simple bowl as a small Christmas present on the 9th of December, paid extra for tracking and all that, and unfortunately it did not arrive. When you try to check the "tracking" system on the... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Smartphoto is one of the pioneers of digital photo printing. Over 4 million consumers are using our services in 14 European countries. Our intuitive web platform helps you share your pictures, and create stunning photo products. At the Smartphoto website you can easily upload and share your pictures, high quality photo product like prints, photo books, greeting cards, canvas or gifts, all at affordable prices. The digital photos are printed at one of the most advanced European laboratories on real, high-quality photographic paper. Smartphoto offers very competitive prices, allowing you to take advantage of the large number of photos processed daily at our laboratory.
Smartphoto advantages:
Escrito pela empresa
- Our goal: 100% customer satisfaction guarantee on our products
- If you are unsatisfied with your ordered product you can make a new product for free. This is smartphoto´s unique smartpromise.
- smartbonus on all purchases
- Staying with us is rewarding! Every 3rd month we will sum up your total purchases at Smartphoto. Depending on your spending on Smartphoto you will receive a discount code that you can use to buy more products.
- smartservice - let us help you
- Experiencing Smartphoto´s world of photo products is easier than you think. But sometimes you need a little guidance: if you have questions about your order or need help with any of our products then our customer service is here to help. Welcome to Smartphoto!
Informações de contacto
3,8
Bom
271 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Smartphoto
Hi Gillian,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
The photo was good quality but bigger…
The photo was good quality but bigger than I ordered so some of it was cut off to fit the frame
23 de setembro de 2024
Resposta da Smartphoto
Hi Mary,
Thank you for taking your time to leave a review.
Best regards
Miia @smartphoto
Personalised Christmas Cards
Easy to fit my photograph in to their system. Completed the whole process on my phone. Good quality of card used. Very happy with my purchase.
5 de setembro de 2024
Resposta da Smartphoto
Hi Mary
Thank you for your nice words, they mean a lot to us!
We are so delighted to hear that you are happy with the service and products!
Thank you! We hope to see you soon again! :)
Best regards
Zeinab @smartphoto
Great photos..promptly delivered as…
Great photos..promptly delivered as stated. All.good.
16 de agosto de 2024
Resposta da Smartphoto
Hi Helen,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
All ok!!!!!!!
27 de agosto de 2024
Resposta da Smartphoto
Hi Pawel,
Thank you for your nice words, they mean a lot to us! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Resposta da Smartphoto
Hi Caoimhe
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products!
Thank you! We hope to see you soon again! :)
Best regards
Zeinab @smartphoto
I never got my parcel
I never got my parcel. Fastway did not call me to pick up my parcel and it was posted back. Emailed customer care but no reply yet. Items were bought on August 6. No response from customer care since 6 days now. Very disappointed.
6 de agosto de 2024
Resposta da Smartphoto
Hi Preety
Thank you for your feedback!
I‘m sorry to hear that you haven't received your order yet.
Please send us on https://www.smartphoto.co.uk/contact with your order number and details. We will make sure to investigate this further and file a formal complaint. Thank you.
Warm regards,
Zeinab @smartphoto
I found it very easy to place my order…
I found it very easy to place my order it was very swift delivery the product was excellent
6 de agosto de 2024
Resposta da Smartphoto
Hi Martin,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Lovely bags
I ordered two bags with the names and are beautiful, the kids enjoy a lot, the bags is not for school but hundred percent work for going outside! The model is comfortable
Amazing supplies!
23 de julho de 2024
Resposta da Smartphoto
Hi Analia,
Thank you for your nice words, they mean a lot to us.
We are so delighted to hear that you are happy with the service and products.
Thank you!
We hope to see you soon again :)
Best regards
Miia @smartphoto
A very smooth experience with this…
A very smooth experience with this company, and the product (a photobox) looks great. I'd recommend Smartphoto.
10 de julho de 2024
Resposta da Smartphoto
Hi Wendy
Thank you for your nice words, they mean a lot to us.
We are so delighted to hear that you are happy with the service and products.
Thank you!
We hope to see you soon again :)
Best regards
Zeinab @smartphoto
Great efficient service
8 de julho de 2024
Resposta da Smartphoto
Hi Therese
Thank you for your nice words, they mean a lot to us.
We are so delighted to hear that you are happy with the service and products.
Thank you!
We hope to see you soon again :)
Best regards
Zeinab @smartphoto
The quality is very good and I have…
The quality is very good and I have another ones very soon.
12 de junho de 2024
Resposta da Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Phone cover was so well done
Phone cover was so well done, the photos looked beautiful on it!,
19 de junho de 2024
Resposta da Smartphoto
Hi Eleanor,
Many thanks for your 5 stars and rating of our iPhone cases.
It is such a fun way to make use of your favourite photos, and thereby make your mobile even more personal. Thank you for choosing to order your photo product from us.
Best regards
Miia @smartphoto
Got a personalized phone cover as a…
Got a personalized phone cover as a present for Father’s Day. The cover is amazing perfect quality
11 de junho de 2024
Resposta da Smartphoto
Hi
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Resposta da Smartphoto
Hi
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Got my personalised cereal bowl with…
Got my personalised cereal bowl with the heads missing. I won’t be purchasing from you again
4 de junho de 2024
Resposta da Smartphoto
Hi,
Thank you for the feedback, we really appreciate it.
I am sorry to hear that you are unhappy with your product, and that you have experienced our service as unsatisfactory.
Your feedback is very important to us as we always strive to improve our service.
We will follow up our routines and find a way to help better in these matters. Our smartpromise is a nice way to provide a possibility to re-order with adjustments and changes, without a cost for you. We will be happy to tell you more about this, please contact us on https://www.smartphoto.ie/contact
Best regards,
Miia @smartphoto
Very good and quick delivery,I even put…
Very good and quick delivery,I even put wrong eircode and instill received to my address, highly recommend
3 de junho de 2024
Resposta da Smartphoto
Hi Paul,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
To book an order is very easy
To book an order is very easy, just upload the photos and select the size. I loved the feature that it allows variable size to adjust according to the pictures. The delivery time can be improved I think.
21 de maio de 2024
Resposta da Smartphoto
Hi Zenab,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
MIia @smartphoto
Great quality photos
27 de maio de 2024
Resposta da Smartphoto
Hi Jemma,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Really nicely done photo book with…
Really nicely done photo book with speedy delivery
15 de maio de 2024
Resposta da Smartphoto
Hi
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.