I was slightly skeptical, as the reviews were mixed but I decided to take a chance and hope for the best! I was blown away with what I received! My personalised puzzle was a way that I used to ask my... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I ordered a photo calendar and I’m delighted with it. The print quality is excellent, the colours are clear and vibrant, and the paper feels really sturdy. The online editor was easy to use and upload... Ver mais
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Everything perfect, starting from booking, contact and event!!!! Well recommended!!! Definitely we will come back soon!!!
A empresa respondeu
Ordered a simple bowl as a small Christmas present on the 9th of December, paid extra for tracking and all that, and unfortunately it did not arrive. When you try to check the "tracking" system on the... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Smartphoto is one of the pioneers of digital photo printing. Over 4 million consumers are using our services in 14 European countries. Our intuitive web platform helps you share your pictures, and create stunning photo products. At the Smartphoto website you can easily upload and share your pictures, high quality photo product like prints, photo books, greeting cards, canvas or gifts, all at affordable prices. The digital photos are printed at one of the most advanced European laboratories on real, high-quality photographic paper. Smartphoto offers very competitive prices, allowing you to take advantage of the large number of photos processed daily at our laboratory.
Smartphoto advantages:
Escrito pela empresa
- Our goal: 100% customer satisfaction guarantee on our products
- If you are unsatisfied with your ordered product you can make a new product for free. This is smartphoto´s unique smartpromise.
- smartbonus on all purchases
- Staying with us is rewarding! Every 3rd month we will sum up your total purchases at Smartphoto. Depending on your spending on Smartphoto you will receive a discount code that you can use to buy more products.
- smartservice - let us help you
- Experiencing Smartphoto´s world of photo products is easier than you think. But sometimes you need a little guidance: if you have questions about your order or need help with any of our products then our customer service is here to help. Welcome to Smartphoto!
Informações de contacto
3,8
Bom
271 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Smartphoto
Hi Caroline,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
The product was unusable and not as…
The product was unusable and not as advertised!
30 de abril de 2024
Resposta da Smartphoto
Hi Carol,
Thank you for your review of the product.
I'm sorry to find that you are unhappy with the result of your order - I hope we were able to help you with this matter and find a solution. Thank you for taking your time to leave a review.
Best regards
Miia @smartphoto
Resposta da Smartphoto
Hi
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Resposta da Smartphoto
Hi
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Resposta da Smartphoto
Hi Christine,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
It was very fast…
Hello I am from Ecuador and I ordered a birthday calendar for my boyfriend in Belgium. It was very fast and my calendar really beautiful. My gift arrived before I expected. Thanks
18 de abril de 2024
Resposta da Smartphoto
Hi Karina,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Great quality
One of the best websites I found that was easy to edit my product and order! Fab quality and good price
6 de março de 2024
Resposta da Smartphoto
Hi Laura!
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Warm regards
Miia @smartphoto
Resposta da Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Great quality
27 de fevereiro de 2024
Resposta da Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the product! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Great website
Great website, loved the photo book we made for a birthday gift. Easy to use and great quality.
21 de fevereiro de 2024
Resposta da Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Personalised iPhone 7 case…
Ordered a personalised iPhone 7 case and I’m delighted with the results. Very good quality photo printing and good quality case. I will use again and will recommend.
19 de fevereiro de 2024
Resposta da Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the product! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Fantastic service and quality
Fantastic service and quality. The photos are exactly what I wanted, absolutely delighted with what I received. Great, reliable company!
12 de fevereiro de 2024
Resposta da Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Resposta da Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Excellent quality and very efficient…
Excellent quality and very efficient service 👏
31 de janeiro de 2024
Resposta da Smartphoto
Hi Donella,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Delighted with my purchase
Delighted with my purchase, was super easy to upload photos from my phone and create my gift. Arrived quickly and delighted with the quality. Thanks!
17 de janeiro de 2024
Resposta da Smartphoto
Hi Rachel,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Very pleased with my purchase
22 de janeiro de 2024
Resposta da Smartphoto
Hi Joe,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Louis
I recently lost my doggy pal Louis and was looking for a way of having him close to me when I came upon this company. Reasonable price and came in good time. So much so that my husband wants one too
17 de janeiro de 2024
Resposta da Smartphoto
Hi Ruth,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Great quality
16 de janeiro de 2024
Resposta da Smartphoto
Hi Julia,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Need to improve the customer service
The order was delivered a lot later than promised so I didn’t have it in time for my friends going away party. I contacted the customer service team looking for an update and no one ever responded to my query so I was just left waiting. Not great customer service at all.
27 de dezembro de 2023
Resposta da Smartphoto
Hi Laura,
I am so sorry to hear that you didn't get a response to your case, please contact us againg on contact@smartphoto.ie so that we can find out what has happened.
Best regards
Miia @smartphoto
Never Arrived!
Never Arrived!
No response from customer service beyond 'we received your email'
18 de dezembro de 2023
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.