I was slightly skeptical, as the reviews were mixed but I decided to take a chance and hope for the best! I was blown away with what I received! My personalised puzzle was a way that I used to ask my... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I ordered a photo calendar and I’m delighted with it. The print quality is excellent, the colours are clear and vibrant, and the paper feels really sturdy. The online editor was easy to use and upload... Ver mais
A empresa respondeu
Everything perfect, starting from booking, contact and event!!!! Well recommended!!! Definitely we will come back soon!!!
A empresa respondeu
Ordered a simple bowl as a small Christmas present on the 9th of December, paid extra for tracking and all that, and unfortunately it did not arrive. When you try to check the "tracking" system on the... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Smartphoto is one of the pioneers of digital photo printing. Over 4 million consumers are using our services in 14 European countries. Our intuitive web platform helps you share your pictures, and create stunning photo products. At the Smartphoto website you can easily upload and share your pictures, high quality photo product like prints, photo books, greeting cards, canvas or gifts, all at affordable prices. The digital photos are printed at one of the most advanced European laboratories on real, high-quality photographic paper. Smartphoto offers very competitive prices, allowing you to take advantage of the large number of photos processed daily at our laboratory.
Smartphoto advantages:
Escrito pela empresa
- Our goal: 100% customer satisfaction guarantee on our products
- If you are unsatisfied with your ordered product you can make a new product for free. This is smartphoto´s unique smartpromise.
- smartbonus on all purchases
- Staying with us is rewarding! Every 3rd month we will sum up your total purchases at Smartphoto. Depending on your spending on Smartphoto you will receive a discount code that you can use to buy more products.
- smartservice - let us help you
- Experiencing Smartphoto´s world of photo products is easier than you think. But sometimes you need a little guidance: if you have questions about your order or need help with any of our products then our customer service is here to help. Welcome to Smartphoto!
Informações de contacto
3,8
Bom
271 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Did not deliver on time
I was guaranteed Christmas delivery when I ordered two days before the last date. However Christmas has come and my order has not.
15 de dezembro de 2023
Item has not arrived
15 de dezembro de 2023
Excellent service and quality.
12 de dezembro de 2023
With all the options out there...
Checked about 10 different custom phone case sites, Smartphoto had the best price, plenty of options for design, fast delivery and a great final product, 5 stars
11 de dezembro de 2023
I really loved my order
I really loved my order. I have no comment on how ye could be better because I had a great experience with you. Thank you
11 de dezembro de 2023
Still waiting for it to arrive.
7 de dezembro de 2023
Poor image quality
The image was printed with a dark shadow along one side which was not on the image provided or on the proof
4 de dezembro de 2023
I ordered a personalized pillow and it…
I ordered a personalized pillow and it came out fantastic and arrived on time very happy with the service provided.
4 de dezembro de 2023
Easy to order and quick delivery
17 de novembro de 2023
not great quality
27 de novembro de 2023
The package still hasn’t arrived
The package still hasn’t arrived - not the service advertised
21 de novembro de 2023
Great Products Great Speedy Service…
Great Products Great Speedy Service Affordable
7 de novembro de 2023
I was well impressed with the quality…
I was well impressed with the quality of the placemats. And the process to pick and decide what photos to use was very user friendly.
17 de novembro de 2023
not worth the money
very small fo the pricw.i chose a nice purple for the writing but it was so faded and small it was unreadble.not worth the money.lovely idea.could be great if executed correctly.was meant to be a christmas present but looks cheap and poor quality so wont be giving it
16 de novembro de 2023
Great quality and speedy delivery
13 de novembro de 2023
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Photo personalised woman's wallet
Absolutely love my photo personalised wallet.The pictures came out great,good quality..hope the wallet will last long time
7 de novembro de 2023
Resposta da Smartphoto
Hi Miriam
Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.
Warm regards
Zeinab @smartphoto
Review
Online portal was easy to use and the bookmark looks great.
Packaging was just a carboard envelope though, so the bookmark arrived a bit bent. I was able to correct it but maybe introduce some improved packaging for fragile items.
3 de novembro de 2023
Resposta da Smartphoto
Hi Kerrie
Thank you for your positive feedback.
We are sorry for this, but we are glad that you manage to sort them out and that you are satisfied with your products.
Warm regards
Zeinab @smartphoto
Resposta da Smartphoto
Hi Kerrie
Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.
Warm regards
Zeinab @smartphoto
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.