Smartpress Opiniões 388

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The timeliness of the responses, the attention to detail, the e perspective that these professionals offered are second to none. This is my third time using them and I continually recommend them for p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy to customize and upload design. Price point was reasonable. Proof was delivered quickly and looked great, even helped fill in some borders that were missing from our design. Paper quality is exce... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I haven't done a complex print piece in a number of years, but we wanted to print an old-fashioned field guide on AI use cases for our conference. I was so glad I found the team at Smartpress!! Real h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great experience in working with Smart press to make a sign that included a photo. Quality work,fast efficient service, very quick shipping with a lot of attention to detail and care in packaging. Tha... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Impressão digital
  2. Impressora digital
  3. Designer gráfico
  4. Loja de impressões e letreiros
  5. Loja de impressões

Escrito pela empresa

Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.


Informações de contacto

  • 1650 McGlynn Road, 55317, Chanhassen, Estados Unidos da América

  • smartpress.com

4,7

Excelente

TrustScore: 4.5 em 5

388 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 91% das suas opiniões negativas

Geralmente responde em 14 horas

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Classificada 5 em 5 estrelas

Above and Beyond Customer Support

Given short notice, and a number of creative constraints, the Smartpress team was able to answer my questions, troubleshoot problems, and offer solutions without which our project would never have been printed. Big shoutout to Anna M for her assistance in getting these magazines delivered on time and within a very tight budget - we owe a lot to her for making this work for us. The final product printed beautifully, they are of high quality, and our order arrived before our launch deadline. Very, very happy with Smartpress for their professional and supportive handling of this complicated and at times logistically difficult project. Would definitely recommend and will be using again. Thanks a bunch!

5 de abril de 2026
Classificada 5 em 5 estrelas

Great service and beautiful product

The cards I received are beautiful! They even sent extra sets just in case some of the printing isn't perfect. I haven't looked through all of the sets, but I'm confident I got at least what I paid for if not more.

I'm used to responding to questions by email, so using the provided messaging system was new to me. However, with a gentle "please use it" I was quickly able to access and navigate their communication platform. At that point, all messages were available to any teammember along the way.

2 de abril de 2026
Classificada 5 em 5 estrelas

Super helpful!

Great service! The team was very responsive and helped me meet my tight deadlines. Will definitely be using them for future collateral projects.

1 de abril de 2026
Classificada 5 em 5 estrelas

Job done well

We ordered door hangers. The order was handled quickly. We received them quickly also. The quality was great. We will definitely be ordering from them again

1 de abril de 2026
Classificada 1 em 5 estrelas

A whole section of my brochure was left…

A whole section of my brochure was left out maintenance what I ordered useless.

16 de março de 2026
logótipo da Smartpress

Resposta da Smartpress

I’m really sorry to hear that a section of your brochure was left out, that’s definitely not the experience we want for you!

At Smartpress, we stand behind every order with our satisfaction guarantee. If there’s a print defect that’s our responsibility, we’ll absolutely make it right by reprinting the order or issuing a refund if needed. We just ask that we’re able to review the issue and confirm the details so we can determine the best resolution.

I’d love to take a closer look at your order and help get this resolved for you. I’ll be reaching out directly to gather a few more details and work through next steps with you.

Thank you for bringing this to our attention, & we appreciate the opportunity to make this right.

Classificada 4 em 5 estrelas

Very very good quality for the price

Very very good quality for the price. I would recommend this to anyone. The one drawback is that several of the printings arrived dirty or scuffed up (presumably from the printing process). I would recommend getting 10-15% more than you need to throw out some. Even doing that, far cheaper than the competition, and great service.

25 de março de 2026
Classificada 5 em 5 estrelas

All Around WONDERFUL

Great product and service! My menus were expertly printed (and folded!!!) on high quality paper. I will definitely be ordering again!

25 de março de 2026
Classificada 5 em 5 estrelas

Smartpress is awesome!

The Smartpress service team is responsive, helpful, great to work with. They answered all my questions, found a more cost effective option to get what I needed and did it all with great interactions. My resulting product was better than I anticipated. I will be using them for any printing projects moving forward!

25 de março de 2026
Classificada 5 em 5 estrelas

Seamless execution. Highly Recommended

"I recently used Smartpress for a custom calendar project, and the execution was seamless. As a designer, I’m picky about color accuracy and paper weight, but they absolutely nailed it. The images are crisp, and the heavy 120lb cover stock gives it a high-end, professional feel that budget printers just can’t match.
What really stood out was their customer service; a real person actually reviewed my files and caught a margin error before printing. It’s rare to find that level of proactive care. If you need gallery-quality results and reliable support, they are worth every penny."

16 de março de 2026
Classificada 5 em 5 estrelas

Exceptional work

Exceptional work, great communication, smooth ordering process. I will definitely continue ordering with Smartpress for my business.

24 de março de 2026
Classificada 5 em 5 estrelas

Exceeded Expectations

We had a great experience working with SmartPress for both our yard signs and printed invites. The quality was superb across the board, everything came out crisp, clean, and really elevated the look of what we were putting out. They offered plenty of options that made it easy to take our print jobs from basic to truly top notch. We were especially pleased (and honestly a bit surprised) by the range and quality of paper options available. It made a noticeable difference. Highly recommend SmartPress for quality service!

16 de março de 2026
Classificada 5 em 5 estrelas

tight turnaround

I was very happy with my experience with Smartpress. I was under a very strict deadline and they were able to meet it!

22 de março de 2026
Classificada 4 em 5 estrelas

Canvas Print Pricing, Process and Purchase

The pre-sales experience with the live person via chat was great. My person answered all my questions and was awesome. I did not like the AI chat bot. It would respond with the canned answers that were in the description or FAQ and that is why I put 4 stars. The people assigned/responding to my canvas print order were amazing too. They asked if I had a deadline and let me know about the longer leadtime for the proof. Also, I got a freight quote so I would know the exact price that I was paying. The 3 prints looked fantastic in the showroom. Overall it was a great experience.

23 de março de 2026

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