Smartpress Opiniões 388

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The timeliness of the responses, the attention to detail, the e perspective that these professionals offered are second to none. This is my third time using them and I continually recommend them for p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy to customize and upload design. Price point was reasonable. Proof was delivered quickly and looked great, even helped fill in some borders that were missing from our design. Paper quality is exce... Ver mais

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Classificada 5 em 5 estrelas

I haven't done a complex print piece in a number of years, but we wanted to print an old-fashioned field guide on AI use cases for our conference. I was so glad I found the team at Smartpress!! Real h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great experience in working with Smart press to make a sign that included a photo. Quality work,fast efficient service, very quick shipping with a lot of attention to detail and care in packaging. Tha... Ver mais

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Informações sobre a empresa

  1. Impressão digital
  2. Impressora digital
  3. Designer gráfico
  4. Loja de impressões e letreiros
  5. Loja de impressões

Escrito pela empresa

Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.


Informações de contacto

  • 1650 McGlynn Road, 55317, Chanhassen, Estados Unidos da América

  • smartpress.com

4,7

Excelente

TrustScore: 4.5 em 5

388 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 91% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great as usual

Great as usual. Second time I have used Smartpress, and it went very smoothly. Communication is great using their dashboard and the product was delivered by the date they said it would. Will definitely be using Smartpress again.

22 de março de 2026
Classificada 5 em 5 estrelas

Quality was fantastic

Quality was fantastic. Web tool worked perfectly. The staff was very helpful in picking a paper stock to use for my project.

A minor error\issue with print quantity but they fixed it with in 48 hours.

I will be using Smartpress again in April.

23 de março de 2026
Classificada 5 em 5 estrelas

Great help on complicated pieces

I had some complicated print pieces that I thought I had built correctly, however I did not, the team at smartpress was so great at communicating the issues with my orders and helped me either correct them myself or they did the correcting for me to scoot the projects along. I'm so thankful they stopped and didn't just print, which saved me a ton in reprint fees. The responses were fast, and the care in getting the orders right was evident. I highly recommend the team to help you get through any tough print job.

22 de março de 2026
Classificada 5 em 5 estrelas

What's not to love

What's not to love. This company provides awesome quality and convenience at a very competitive price point. I am a small business that previously used local print shops and Staples but always had quality and delivery timing issues. Have been using Smartpress for 4 years now and have never had even the slightest issue. Super quick service and the quality is always spot on. Give them a try, you will be delighted, I'm sure.

18 de janeiro de 2026
Classificada 5 em 5 estrelas

Great product, fast, and within budget!

We needed an 8 page pamphlet for a tradeshow. It was last minute and also our first time producing this. It was a suggestion from chatgpt.... Anyway I found Smartpress on the internet and needless to say am very impressed. Not only did they work with me to fix the format but also delivered an awesome looking product in plenty of time. I highly recommend them and will be using them again!

19 de março de 2026
Classificada 5 em 5 estrelas

The Smartpress crew was super helpful

The Smartpress crew was super helpful. They were patient and helped me adjust my order to make it better. Then they printed it quickly and it turned out great! When I picked it up, the staff was kind.

17 de março de 2026
Classificada 5 em 5 estrelas

The saddle stitched book is such good…

The saddle stitched book is such good quality. The paper and printing and trimming are spot on. Beautiful. Maybe a bit pricey, but not over priced. Would be hard pressed to tell this book from the same printed offset.

18 de março de 2026
Classificada 5 em 5 estrelas

Student Poject Brochure

We truly appreciate the new customer discount. Our not so very big order was rushed because we let our project manager know that we needed it sooner. It was a brochure for my daughter's fair project for prospective buyers the quality was excellent! We are definitely amateurs at graphic design, and the finish product was lovely.

11 de março de 2026
Classificada 5 em 5 estrelas

Versions :-)

This was my first experience with Versions. It went great. Got 16 different designs in one shot. All are lovely.

18 de março de 2026
Classificada 3 em 5 estrelas

Great quality, frustrating process

I am not a designer so getting the two different designs into a format that worked was a huge pain. The quality of the print was awesome, but the lack of guidance in helping me format the info was frustrating and delayed printing.

17 de março de 2026
logótipo da Smartpress

Resposta da Smartpress

Thank you for your feedback. We’re glad you were happy with the print quality.

We understand how frustrating the formatting process can be without a design background. While our process does rely on print-ready files, our communication could have been clearer and more supportive, and that’s on us.

We appreciate your patience and your feedback as we continue to improve.

Classificada 2 em 5 estrelas

High-Quality Printing, but Deadline Coordination Needs Improvement

The printed programs were high quality and met our expectations. However, we encountered challenges with meeting a clearly communicated hard deadline. A staff member drove to pick up the programs after being told they were ready, only to be asked to return the next morning. We had to reiterate the urgency multiple times. Improved communication and follow-through on timelines would make for a smoother experience.

10 de março de 2026
logótipo da Smartpress

Resposta da Smartpress

Thank you for your feedback, we’re glad to hear you were happy with the print quality. We’re sorry for the frustration around timing and pickup, especially with a tight deadline.
As the order progressed, we worked through a few updates and recognize we could have communicated timing and readiness more clearly.

We appreciate you calling this out and are continuing to improve how we coordinate timelines and updates to create a smoother experience.

Classificada 5 em 5 estrelas

Well worth the $

A little pricier than some other options, but 100% worth it. I’ve been through a lot of online print services and the turnaround time for prepress, customer service, and most importantly print quality are 100% worth it.

17 de março de 2026

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