We have been saving for several years with SmartSave because we find their interest rates are always at the highest level available, their website is very user friendly and the transactions are made s... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We have been saving for several years with SmartSave because we find their interest rates are always at the highest level available, their website is very user friendly and the transactions are made s... Ver mais
A empresa respondeu
We have been customers of SmartSave for a few years and found they offer good returns on our investments and are very easy to deal with. (Customer service staff are very helpful if you have any quest... Ver mais
A empresa respondeu
Been with SmartSave for 3 years now (3 separate full investment cycles) each for a full term non ISA investment (had maxed out ISA Allowance) which has generated a good % interest return. The applicat... Ver mais
A empresa respondeu
Easy to set up account, clear interest rates, easy to check on account info at any time. Clear update from smart save on account and interest nearing end of term and the funds and interest paid direct... Ver mais
A empresa respondeu
Say hello to SmartSave. Fixed term, fixed rate savings accounts designed alongside our customers to offer a simple way to save. With an online account you can trust, we'll be crystal-clear about when your term is ending, so you always make the most of your savings. SmartSave was created by British bank, Chetwood Financial, where we use technology to make our customers better off. We're using our experience in Banking and Technology to challenge how Financial Services works today and provide smarter, online financial products, with no gimmicks.
Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 20% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I invested in a two year bond with interest paid at maturity as part of a strategy to minimise tax liability. After one year the interest was paid to me incurring a tax liability because the account then exceeded £85k. This was not clearly stated at the outset and has resulted in a tax liability this financial year of £800…I.e has cost me £800.

Resposta da SmartSave
Excellent service provided by Mark J today. Appreciate your help!

Resposta da SmartSave
I am completely satisfied with SmartSave and have therefore just reinvested my savings with them. Their customer support is second to none, specifically Andy who was outstanding and so very helpful at all times. What an asset he is!

Resposta da SmartSave
Good rate. Clear instructions. Secure. Everything works as advertised.

Resposta da SmartSave
Easy secure website, competitive rates to save

Resposta da SmartSave
This is a reinvestment with smartsave all went ahead without problems. my only problem is getting into the web site which seems to have to be refreshed a couple of times before i can get onto the site.

Resposta da SmartSave
Always competitive rates and good customer service

Resposta da SmartSave
Very easy to use and log into. Good interest rate that was paid on the correct day

Resposta da SmartSave
Always offer some of the best rates on market and various options for duration of savings from 1yr upwards. Sufficient time given to look at options to renew.

Resposta da SmartSave
Great rate on a two-year fixed savings account. Easy to use website and good communication throughout. Simple, straightforward.

Resposta da SmartSave
good rates of interest but virtually impossible to get to speak to anyone if have a problem. they use live chat but have no phone number. had 2 separate problems which needed attention and you waste an awful lot of time going round in circles because there is no phone number. on live chat they offer to phone you back within one working day but that is hopeless if you are in meetings.

Resposta da SmartSave
Does exactly what it says and great customer service. Money in and after a year money out no bother.

Resposta da SmartSave
Very poor maturity process, which my husband complained about in April and they ignored and did not uphold the complaint and then when my own account went through the same appalling maturity process I complained and they upheld this which was exactly the same issue, my husband even asked them to look at the customer journey, which they supposedly pride themselves on, but still didn’t see the issue in April.

Resposta da SmartSave
Andy provided the required information promptly. He is good.

Resposta da SmartSave
Very good to deal with online.
Competitive rates with no hassle.

Resposta da SmartSave
A great interest rate to help boost my savings. Easy to use online account. Simple explanation of how I would receive my money at the end of the fixed term with the opportunity to take another fixed term account.

Resposta da SmartSave
Easy to deal with and do what they say there going to. Can't ask for more.

Resposta da SmartSave
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