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SmilePath Opiniões 

820
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

James was extremely helpful, he walked me through each step and I definitely could see a difference in the impressions I made! Very lovely highly recommend James to walk anyone through their impressio... Ver mais

Classificada 5 em 5 estrelas

My experience so far of smile path and their team has so far been very very positive. I was a little bit sceptical starting this journey but the customer service I have been receiving from @Max Reed h... Ver mais

Classificada 5 em 5 estrelas

Lyana was so helpful and professional in guiding me through the process of making my teeth impression kit via Google Meet. The whole experience felt so easy and seamless, and she made me feel really... Ver mais

Classificada 2 em 5 estrelas

You should take careful note of the amount of people that have had problems getting a good fit and been recommended to buy another round of moulds, to then be offered a dentist visit. I wish I had jus... Ver mais

Informações sobre a empresa

  1. Fabricante de cosméticos

Escrito pela empresa

SmilePath offers the most affordable custom clear aligner in Australia. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other clear aligners and braces.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

820 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 27% das suas opiniões negativas

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Como esta empresa usa o Trustpilot

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4,5

Todas as opiniões

(820)

180 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I was always self-conscious about my…

I was always self-conscious about my buck tooth and spent years feeling embarrassed to smile. Then I discovered Smile Path, and within just 8 months my teeth were completely transformed! The process was super simple — I ordered the kit, did the moulds at home, and posted them back. My aligners arrived straight to my door, and I just switched them out as directed.

The first few days of each new set were a little uncomfortable (as my teeth were moving!), but it quickly became easy and totally worth it. I now wear my retainer every couple of days to maintain my results, and I can honestly say I’ve never smiled more confidently in my life.

If you’ve ever hesitated to fix your teeth, Smile Path makes it so accessible, affordable, and stress-free. I’m beyond happy with my results and highly recommend it to anyone thinking about starting their smile journey! 😁

22 de outubro de 2025
Opinião espontânea
logótipo da SmilePath

Resposta da SmilePath

Thankyou for sharing your feedback!

Classificada 5 em 5 estrelas

Great service and well-priced product.

Ele was great! After returning from receiving dental work overseas and losing my night guards. Ele was able to answer all my questions and was able to suggest a suitable product at such a great price compared to most Dental clinics.

21 de outubro de 2025
Opinião espontânea
logótipo da SmilePath

Resposta da SmilePath

Thankyou for the feedback!

Classificada 5 em 5 estrelas

Perfect Service and Quick Response Time

I’ve used this 24/7 chat service twice and honestly have never had better service! Response time is insanely fast- questions always answered thoroughly and definitely helps keep the process moving smoothly. 10/10 would recommend!

12 de outubro de 2025
Opinião espontânea
logótipo da SmilePath

Resposta da SmilePath

Thankyou for the kind feedback! You are always welcome here.

Classificada 1 em 5 estrelas

Frustrating process

The process of getting usable impressions has been very frustrating. It’s taken over a month with all of the back and forth and I had to purchase extra materials. Thanks to Patrick for helping me to finally get it done in an online video session. The online and printed instructions do not match the ones given to me in the video session. If I was starting out again I would go to a dentist, much simpler.

6 de outubro de 2025
Opinião espontânea
logótipo da SmilePath

Resposta da SmilePath

Thank you for your feedback. We’re sorry the impression process took longer than expected, and we’re glad Patrick was able to help you complete it. We appreciate you highlighting the differences in the instructions . We’re working to make them more consistent. If there’s anything else we can do, feel free to reach out.

Classificada 1 em 5 estrelas

Three years and Thousand of dollars of dollars later and I still have crooked teeth

I’m in my third year and at the end of my second program of using the nighttime aligners and they did not straighten my top teeth.

During my first program my top teeth weren’t moving and I emailed smile path and they told me just to wear some of the plates longer and to just keep going even though it was so painful trying to wear aligners that didn’t fit because my teeth weren’t getting straighter.

When I got to the end of my first program it hadnt worked on my top teeth, they offered me a second night time aligner program but they charged me for it.

So when the second program also didn’t work and was so painful I wore some of the aligners longer but it was so painful. I got to the end of the program and my retainers don’t fit!!!

So I told them and sent photos and now they said I can pay for a brand new program!! And I still have crooked teeth.

What a waste of thousands of dollars and 3 years of my life!

Also just a heads up that they give discounts off your aligners if you leave a positive review, so I wouldn’t trust the reviews.

4 de outubro de 2025
Opinião espontânea
logótipo da SmilePath

Resposta da SmilePath

Thank you for reaching out. We’ve reviewed your treatment history in detail and would like to clarify the following:

Your first set of aligners was shipped in August 2023, which included 20 upper and 20 lower aligners.

When you later shared concerns regarding your teeth alignment, we prepared a new treatment plan and provided new aligners with a retainer at no additional cost.

This second set included 12 upper and 12 lower aligners along with one set of retainers, which was shipped in June 2024 as part of a 4-month plan scheduled to complete in October 2024.

You contacted us again in October 2025 regarding your retainer not fitting. Based on the timeline, this indicates that the retainers were not worn as instructed, resulting in teeth relapse.

Despite this, we are still offering a solution to help restore your alignment, regardless of the current tooth position.
Please reply to the email we sent so we can proceed with the next steps.

Kind regards,
SmilePath Team

Classificada 5 em 5 estrelas

I got problem with logging in the…

I got problem with logging in the Aligner Tracker App so I have to use online chat service to ask for a help. Ele has done really great work when assisting me with the login. He/she even suggested me to book a session to make sure I make the impressions rightly. Love the services!

25 de setembro de 2025
Opinião espontânea
logótipo da SmilePath

Resposta da SmilePath

Thankyou for the feedback!

Classificada 5 em 5 estrelas

Patrick was great via video meeting

Patrick was great via video meeting. Nice clear instructions and very helpful! No hassle and impressions were completed first time 👍🏻

22 de setembro de 2025
Opinião espontânea
logótipo da SmilePath

Resposta da SmilePath

Thankyou for the kind words :)

Classificada 5 em 5 estrelas

chat supporter Ele was great,

chat supporter Ele was great,
i forgot to use discount code but he just check code and make refund that money.
so quickly resolved

20 de setembro de 2025
Opinião espontânea
logótipo da SmilePath

Resposta da SmilePath

Thankyou we are always available at your service.

Classificada 5 em 5 estrelas

Quick and responsive

Very quick to respond and extremely informative, helped me with all the silly questions I had about the product.

10 de setembro de 2025
Opinião espontânea
logótipo da SmilePath

Resposta da SmilePath

Thankyou for kind feedback!

Classificada 1 em 5 estrelas

Worst

Worst ! I’d give -100 if I could - I paid for my retainers back in October 2024 I still am trying to get my treatment they keep saying that the retainers didn’t fit for the ones I agreed to (of course it does t it’s me at to move my teeth) or impressions are not good enough (have to keep paying for more material) I booked into a dentist to get scans in December as I do not live near one of there dentists (main reason I went with them is that it was meant to be easy if moving around) now that’s not good enough - they won’t refund my money and they won’t give my the retainers that I agreed to

9 de setembro de 2025
Opinião espontânea
logótipo da SmilePath

Resposta da SmilePath

We're sorry to hear about your experience. This isn’t the level of service we aim to provide. Please reach out to our support team directly so we can review your case and work toward a resolution.

Classificada 5 em 5 estrelas

Zoe was great taking me through how to…

Zoe was great taking me through how to do the impressions and I was able to get them done the first time around

8 de setembro de 2025
Opinião espontânea
logótipo da SmilePath

Resposta da SmilePath

Thankyou for the feedback! Customer satisfaction is always our first priority.

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