Ordered on the 17th of June and yet to receive item. Email communication is poor and after being told item will be sent that day i wait a week to be told it wasn't and will be that day, then Friday to... Ver mais
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Ordered 2x Japanese import RYO Golden Virginia 50g. Sent and received promptly with express post. Pouch packaging appears to be OEM. Clear outer sleeve and all pouch seals intact. Includes Gr... Ver mais
A empresa respondeu
They accidently sent me the wrong packet, but they sorted it out by sending the pack I wanted and let me keep the other pack, always fastest delivery, fair prices, can recommend this shop
A empresa respondeu
Smokcigs are the fastest service you can get. The only disappointing thing is things are often out of stock, but other than that this is a legitimate site with fantastic fast service
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Smokcigs is an Australian online tobacco store offering a wide range of premium cigarettes, flavoured cigarettes, roll tobacco and accessories at competitive prices. We stock popular international and Australian brands including Marlboro, Double Happiness and Manchester. Every order includes FREE EXPRESS SHIPPING via Australia Post, with most deliveries arriving within 1–2 business days. Our team is available via WhatsApp and email, and we back every order with a 100% satisfaction guarantee and a 30-day return policy. This website is strictly for adults aged 18 and over.
Informações de contacto
4,4
Excelente
29 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Exceptional service
Excellent service, exceptional customer support, and postage is always very fast. Highly recommend!
Every order I've received has been spot on and never had a single issue 👌🏼
14 de agosto de 2025
Opinião espontânea
Resposta da Smokcigs
Appreciated.
Awesome service
Great service, always speedy delivery.
Would recommend
14 de agosto de 2025
Opinião espontânea
Resposta da Smokcigs
Thank you and blessing to have you with us.
Excellent customer service
I have been a customer for some time and have never had a bad experience. Great products and incredibly fast delivery every time. Highly recommend. Thanks to the team.
14 de agosto de 2025
Opinião espontânea
Resposta da Smokcigs
Appreciated. We do our best to make our customer happy.
Great prices
Great prices, fantastic service and quick delivery. I would give 10 stars if I could. I would highly recommend to anyone. I have purchased cigarettes from about 6 sites but this one far and away the best. I won't be going anywhere else for my purchases.
Bernie
12 de agosto de 2025
Opinião espontânea
Resposta da Smokcigs
Thank you so much for your kind words and for taking the time to share your experience on Trustpilot! 🌟
We’re thrilled to hear that you had a great shopping experience with us, and your support truly means a lot to our team.
Absolutely the best to deal with
Absolutely the best to deal with, great products, super fast shipping and above all, beautiful friendly communications, highly recommended AAA++++
13 de agosto de 2025
Opinião espontânea
Resposta da Smokcigs
Wow – your review absolutely made our day! 😊
We’re so happy you enjoyed shopping with us, and it’s feedback like yours that keeps us motivated to do our best every day.
Best quality across internet.Great…
Best quality of cigarettes that I tried over multiple purchases across internet.Great response and fast and free delivery. Recommended
5 de agosto de 2025
Opinião espontânea
Resposta da Smokcigs
thank you so much for your kind words! We're so glad you’re happy with your order. We really appreciate your support .
Yeah pretty legit.
Yeah pretty legit.
Customer service was good and the product came very fast.
Good quality product.
Don't be scared, worked out for me.
24 de julho de 2025
Opinião espontânea
Resposta da Smokcigs
"That made our day—glad you’re enjoying it!"
Easy dealing
Great from beginning to end..
Prompt service and easy to order
100% trusted and definitely recommend
23 de julho de 2025
Opinião espontânea
Resposta da Smokcigs
"We’re thrilled to hear you’re happy with your order—thank you for sharing your feedback!"
Excellent 10/10
Excellent customer service from beginning to end. Great email communication with my many questions being answered promptly, easy ordering from their website to my order being processed and sent almost immediately. Items were received in under 48 hours from placing my order. I wouldn’t hesitate to order from Smokcigs again. 😁
14 de julho de 2025
Opinião espontânea
Resposta da Smokcigs
"It’s always a pleasure to serve customers like you. Thank you for the lovely comment!"
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