Ordered a product nearly one month ago, after countless shipping delays and a lengthy customs delay, it finally arrived! Broken and not working, cosmetic damage and a damaged battery, don't do busines... Ver mais
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Leia as opiniões dos outros
Ordered two drip tips which arrived safely and quickly. Ordering was simple and also received constant updates from smokstore during the process right up until despatch and shipping. I was also suppli... Ver mais
Their products are as advertised. They do a good job of getting the order out Fast, unfortunately, the shipping does get a little crazy. But your product will definitely arrive. Any shipping time is... Ver mais
If I could give this company zero stars I would. No communication besides 1 email. No confirmation email of my purchase. No updates or anything. This is ridiculous and unprofessional. Do not shop here... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Smokstore is Online Vape Retail Shop, We Are Offering The Wide Range Of Authentic Vape Products With Competitive Price. You Will Find The Starter Kits, E-Cigarette Mods, Tanks, Coils And Accessories Here.
Informações de contacto
Estados Unidos da América
- smokstore.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 57% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordered three glass replacement tanks
Ordered three glass replacement tanks. Only downside was that it took from October 17 to November 2 to get them. Great price and great customer service when I asked where they were.
Best customer service rep goes to Coco!!
I preordered the Rpm40 and in doing that I dealt with Coco, she’s an amazing customer service rep!! Kept me in the loop at all times and was there to answer any questions I had!!
I’ll definitely be ordering from here more often because of Coco!
Love the Rpm40!! Best vape I’ve tried!! Definitely recommend one!
This company I suspect is fraudulent…
This company I suspect is fraudulent and tried unsuccessfully to use my paypal information to make a purchase at Neiman Marcus for $1250.00. Luckily my bank is top notch and I declined the fraudulent purchase. However, this has inconvenienced me and
as of now, I am still waiting for a tank replacement for my TFV16 that I ordered on September 20th, 2019. I will admit that I did not do my due diligence and research the company or website beforehand because I was in a rush to order my replacement. I could not find a direct support link on the website either and I suspect the positive reviews are manufactured to negate the earlier negative review.

Resposta da Smokstore
I love this site
Support in this site is best. Site is legit. The parcel arrives very quickly and efficiently in an international context. After a few purchases I am very satisfied with the parcel.
Great merchandise at a great price
I was really pleased with the selection of mods and extremely pleased with the cost of my purchase. One mod's electronics was damaged apparently during shipping so they worked with me and I received a replacement mod at no additional charge. Customer service was prompt and attentive.
This place is 100 percent legitimate!
This place is 100 percent legitimate. Bought a 7 color spray Smok Novo 2 kit and was worried. So I contacted them on the day I ordered. Got a reply immediately assuring item was authentic. The item shipped from China to my house in New York all within about 10 days. Quick, competitive service!
vape!!
Got myself vape it’s great very colorful and works well!
I got an alien vapor cigarette to help…
I got an alien vapor cigarette to help me stop smoking and it did take a while to get here but had problems with the batteries and they took care of it right away.
They were very prompt and courteous and had not problems settling
my problems with the batteries.
They gave me a full refund for them right away.
I would not hesitate to do business with them again.
legit
legit. i got my OFRF nextmesh sub ohm tank. Yes it took awhil, but it arrived. First ordered the gold one in pre-order, but that took ages. After contacting the support team (Coco), it was really easy to change the order to gun-metal. They shipped it the next day and after 2 weeks or so it arrived today at my home. At first i had my doubts, but all went well after awhile. Because it was shipped out of China it took a bit longer (approximately the same time as with Aliexpress). And it was unfortunate that the gold version was not in stock or took forever to be in stock. But i settled on the gun-metal, so it's cool.
Good helpdesk and quick response time.
This site is legit. Thank you.
Læste først anmeldelsen her efter jeg havde bestilt. Jeg kontaktede dem, og blev beroliget med at mine penge var sikret af PayPal, og jeg selvfølgelig nok skulle få min vare. Jeg har idag modtaget min pakke, og alt er i den skønneste orden.
Coco som jeg skrev med, var utroligt hjælpsom og rar at skrive med. Så til min store overaskelse, så er de sku gode nok.
Run away
First no https in 2019...
The website domain address is registered for "John"...
Really care about preorder, I purchased an item one month ago, I didn't realise it was in preorder, now it's "in stock" but they don't ship the item...
Run away.
Edit: they email me:
"hi, sorry for the mistake,
we cancelled all the colors, but our workmate forget to change the status to out of stock,
very sorry for the inconvenience.
Regards,
Coco"
LOL
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