Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

don't buy anything from snapdeal third class policy, my refund given me credit didn't on bank account... why I accept credit...?? that means ye log janbuj kar Gala pakad rahe hi..... ekbar payment Kiy... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I have purchased a article and that is not as good.so i decided and raised request they accepted. They allotted a courier named shallow fax their target from 11/8/23. But they reconsidered for more d... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

It was a good experience with them. Before I was about to order I was a bit confused and tensed about the product damage and delivery. But I received the same product which I placed and delivered at e... Ver mais

Classificada 1 em 5 estrelas

Broker side hy 0 retting se kam 09/3/26 ek shoes order kya tha 16/3 ko delivery tha par 16 se 18 hua 18 se 22 se 30/3 aur aaj mera order snapdeal ne cancel kya koi msg nhi koi call nhi

A empresa respondeu

Informações sobre a empresa


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

395 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 95% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I thinked I was stepping into a…

I thinked I was stepping into a treasure trove of budget-friendly products, but it turns out I stumbled into a wallet disaster zone! 🙁
I mean, who knew that low prices also came with a side of customer service migraine? Trying to reach them is like trying to get through a maze designed by a particularly mischievous cat.

17 de março de 2025
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Hi Yashasem! We sincerely apologize for the inconvenience you had to face. Please share your concern along with registered contact details at care_yt@snapdeal.com so that we can connect & help you out.

Thanks,
Team Snapdeal

Classificada 1 em 5 estrelas

SNAPDEAL IS NOT A GOOD WEBSIDE

SNAPDEAL IS NOT A GOOD WEBSIDE . CLOTHES QUALTIES ALSO NOT GOOD ,,NOT DELIVER PRODUCT ON TIME .

8 de outubro de 2024
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Dear Aaditya,

Apologies for the experience you have been through. Please share your order details at care_yt@snapdeal.com and we'll get this checked right away and ensure this is sorted out on priority.

Thanks,
Team Snapdeal

Classificada 1 em 5 estrelas

Horrible experience

Horrible experience. Wring item every time. Half item delivered for full payment. Dry fruit combo orderd 100gms×8 2 packs. Received only one for double the price and only 100 Received Previous order was also wrong. Very horrible

4 de fevereiro de 2025
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Hi! We sincerely apologize for the inconvenience you had to face. We've escalated your concern & will ensure this is resolved on priority.

Thanks,
Team Snapdeal

Classificada 1 em 5 estrelas

I am not satisfied because of long time…

I am not satisfied because of long time pickup ressheduledi am waiting for pickup

22 de dezembro de 2024
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Dear Komal,

We sincerely apologize for the inconvenience you had to face. Please email us your order details at care_yt@snapdeal.com so that we can resolve your concern on priority.

Thanks,
Team Snapdeal

Classificada 1 em 5 estrelas

I am still waiting for Snapdeal to refund me my money

I am still waiting for Snapdeal to refund me for items I did not receive nor were they delivered, but payment taken.

I have been chasing this since August 2024.
They keep sending the same message to me on their app. That my order did not pass their internal checks. But they do not give a reason for it.
All I want is for my money to be refunded to me.
Here are the suborders that Snapdeal created and I am chasing 4 months down the line.

60084345699
60084345707
60084345630

They keep saying that they tried to call me, but they have not. I have given them my brothers number in India, but they have not called him either.

All I want is for them to refund me for the items I did not receive. They cost 1370 rupees each. So that is 4110 rupees.
This may not be a lot of money to Snapdeal but it is a lot for me.
So please just refund my money and do the right thing.

13 de agosto de 2024
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Hi! Sincere apologies for the unpleasant experience. We've shared your concern with our team and will connect with you soon regarding this.

Thanks!
Team Snapdeal

Classificada 1 em 5 estrelas

My orders gets automatically cancelled…

My orders gets automatically cancelled by Snapdeal and reason is service is not available, if service is not available then why shows service is available for the selected items at the time of purchase

5 de novembro de 2024
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Hi Sunil! We sincerely apologize for the inconvenience you had to face. Please share your registered contact details at care_yt@snapdeal.com so that we can connect and discuss this with you.

Thanks,
Team Snapdeal

Classificada 1 em 5 estrelas

Deliberate Scam While Returning

THE WORST OF THE WORST, never order from them! the delivery is trash, and i wanted to return a dress - but they never come to pick it up, its a deliberate scam to not let u return the item. They didnt come to pick the item in the 7 day window and now the item is out of return window, so i cannot even return it. Even the customer care is terrible, its a deliberate scam!

10 de outubro de 2024
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Dear Aaditya,

Apologies for the experience you have been through. Please share your order details at care_yt@snapdeal.com and we'll get this checked right away and ensure this is sorted out on priority.

Thanks,
Team Snapdeal

Classificada 1 em 5 estrelas

Fraud be careful

They are frauds and they come to ur door with the parcel asking for otp which u never get. And thats how ur paid money is gone ... they blame u for entering wrong number when u don't give them an otp which is not true when u ask them what's my number ? They said don't know it has to been automatically inside. Bunch of theifs may this app get it's justice soon.

2 de setembro de 2024
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Hi Imane! We sincerely apologize for the inconvenience you had to face. We've escalated your concern & will ensure this is resolved on priority.

Thanks,
Team Snapdeal

Classificada 1 em 5 estrelas

Pathetic product and no return policy

Pathetic product and no return policy. No page found for return. I WILL NEVER ORDER ANYTHING FROM THIS PLATFORM.

16 de agosto de 2024
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Dear Imran,

We sincerely apologize for the inconvenience you had to face. Please email us your order details at care_yt@snapdeal.com so that we can resolve your concern on priority.

Thanks,
Team Snapdeal

Classificada 1 em 5 estrelas

Snapdeal will Snap ur Payment and not deliver

This is a fraud company.Takes the order and payment, promises delivery but never delivers. There is actually no intend to deliver the product. Don't buy from this App

8 de agosto de 2024
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Dear Bernard,

So sorry for the trouble. This is certainly not what we want our customers to experience. Rest assured, we've escalated your concern & will ensure this is resolved on priority.

Thanks,
Team Snapdeal

Classificada 1 em 5 estrelas

Worst experience ever,

Worst experience ever,
I ordered a product but it didn’t fit so I made an exchange. The person came took the product and went.Then I got a call from snapdeal that your order will not be able to return and your return request is cancelled but already a guy came 2 days ago and picked the product up and now the person on the call is denying to refund. So I don’t have the product and my money too. This is my second time bad experience. I recommend all the buyers to think twice before ordering from this worst app.

27 de junho de 2024
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Dear Pintu,

Apologies for the experience you have been through. Please share your order details at care_yt@snapdeal.com and we'll get this checked right away and ensure this is sorted out on priority.

Thanks,
Team Snapdeal

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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