I have been a customer of SNGB for the best part of two decades and they have never let me down. Often my orders are complicated and complex but the dedicated sales and technical staff are more... Ver mais
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Leia as opiniões dos outros
Great service from all of your staff, specially Caroline on the few parts I purchased which she managed them all perfectly, very helpful & very competent.
Many times now you supply the incorrect parts. You need to understand the effect this has on our business costing time, money and dissatisfaction with our customers. In the past 6 months it has happ... Ver mais
After twenty plus years of purchasing old car bits from SNB, you have refined your operation to the point where its difficult to imagine how you could improve on it further. Not the aleays chaepest ar... Ver mais
Informações sobre a empresa
- Fabricante de peças automóveis
- também em
- Concessionário Jaguar
- Loja de acessórios para automóveis
- Loja de mecânica automóvel
- Loja de peças automóveis
- Mercado de peças automóveis
Escrito pela empresa
Classic and Modern Jaguar Parts Specialist. The world's largest independent manufacturer and supplier of parts and accessories for Jaguar cars.
Informações de contacto
The Heritage Building, Stourbridge Road, WV15 6AP, Bridgnorth, Reino Unido
- 01746 765432
- sales.uk@sngbarratt.com
- sngbarratt.com
4,5
Excelente
319 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 53% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
helpful staff
helpful staff, and next day delivery I will use SNG Barrett for any future purchases of jaguar parts
31 de março de 2025
Resposta da SNG Barratt
Great to hear! Thanks for the kind review
Resposta da SNG Barratt
Thanks for the review
Been using SNG for 40+ years
31 de março de 2025
Resposta da SNG Barratt
Thanks for the review, glad we've been able to help you over the years
Part required was easy to find with…
Part required was easy to find with vehicle fitments listed
31 de março de 2025
Resposta da SNG Barratt
Thanks for the review
Helpful and fast delivery
Helpful, knowledgeable staff, easy to order and quick delivery. Very Happy
31 de março de 2025
Resposta da SNG Barratt
Thanks Helen, pleased we could help!
Components supplied are always correct
Components supplied are always correct, very knowledgeable staff.
Only downside prices rather high.
26 de fevereiro de 2025
Resposta da SNG Barratt
Hi Graham, Thanks for the review. Our Sales Manager has recently contacted you about trade discounts and we also offer a Price Match so if you find a part cheaper elsewhere then we can match it so you'll be getting great service and great prices!
Wrong part number received twice
Thank you for your feedback on «wrong parts received» Still I would like emphasize. Still I must comment…
We need to assure correct part is forwarded. This time it could easily been done by comparing the parts physically….
Time and cost must be a priority…
Wrong part number received twice. Return. Norwegian Custom import cost for these parts approx «100 pound» Return of wrong parts also expensive. It is vital that Barretts know the individual car they are dealing with and use of correct correct Parts catalog/Serial number valid for the individual car you are dealing with.
I would like to return the wrong parts and get credit for them. Does Barrett’s have a rutine that get guid me on how this is done? Brgds-Mr.Tord Holen (Norway)
26 de fevereiro de 2025
Resposta da SNG Barratt
Dear Mr Holen,
I'm sorry you have not received the parts you were looking for. I will send you an email now and we will get this situation resolved. With vehicles that were built nearly 60 years ago, and have had changes and modifications done to them it can prove difficult to get things right first time but rest assured we have some of the most knowledgeable and experienced salespeople in the industry and we can get this situation resolved for you.
Kind regards
Tom
Resposta da SNG Barratt
Very kind of you! Glad you found the website easy to use
Well trained sales staff who know their products
The sales people have always given me very good service and delivery has been fantastic
26 de fevereiro de 2025
Resposta da SNG Barratt
Thanks Keith we've got some great Jaguar knowledge in this office!
After over a week waiting to hear…
After over a week waiting to hear something about my recent order and several emails enquiring as to what’s happening I’ve had no response whatsoever!
I have done business with this company before but never been ignored like this. So I’ve requested a cancellation of my last order and really can’t say I will bother with them again. Life is too short !
7 de março de 2025
Opinião espontânea
Resposta da SNG Barratt
Hi Stuart,
I've contacted you and we got to the bottom of the issue you experienced (beware of donotreply@ email addresses!!) Hopefully you will give us another chance and this misunderstanding doesn't put you off using us again in the future.
Kind regards
Thomas
Good service…
The person who answered the telephone found out what I needed and arranged for it to be sent. It arrived the next day. Good service
26 de fevereiro de 2025
Resposta da SNG Barratt
Thanks Allan I'm pleased you had a positive experience
Resposta da SNG Barratt
Thanks Martyn, I'll send Steve your regards!
Resposta da SNG Barratt
We aim to please! Thanks Adrian
Resposta da SNG Barratt
I'll be sure to let Steve know! Thanks for the review
Resposta da SNG Barratt
No problem, thanks for the review!
Resposta da SNG Barratt
Great to hear. Thanks for the review!
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