sodastream.ca Opiniões 

My Terra broke down out of the blue I, was trying to find a repair place knowing my warranty is expired so I contacted Sodastream. They assisted me as to the best of their capability even though they cannot repair/replace parts for the devices. I ended up just purchasing another terra and, am grateful for their support

Excellent

La machine vert-menthe est d'une beauté incroyable.
La livraison était rapide (2jours) .
Je suis satisfaite du service client qui a répondu de manière professionnelle à ma demande : je voulais une couleur qui n'était pas disponible en ligne .
J'ai reçu une réduction sans avoir eu à faire la demande parce que l'agent a ressenti que j'étais un peu déçue de n'avoir pas eu la couleur que je voulais .

Au final , la couleur verte est super , super , belle en vrai . Je vais en commander une autre pour ma soeur .
Merci.

Super bon service avant et après vente. Je recommande fortement. Je n'hésiterai pas à acheter encore.

Service agents have always been courteous and helpful, though rarely needed. The fizz-maker is in daily use, in our household. I wouldn't be without it.

Quick response to my inquiry and resolved my issue quickly and to my complete satisfaction . Very professional.
Thanks

Purchased a syrup from a local dealer that had gone bad. Contacted support, and they got back to me so quickly, and offered to not only replace, but send an additional bottle as well. I emailed on a Thursday night, and by Saturday morning everything had been resolved and my replacement had been sent.

Excellent service received from the Customer Service Department. Thank you to Michel who provided concise and prompt responses to my requests.

The product is great! I adore it! Plus I am saving money because I stopped buying the "normal" bottles!! I am so happy after my purchase. And now I have a subscription and they send me 3 cylinders every 3 months and I have 90 days to return them!. I love this delivery process. Highly recommended

Our Soda Stream CO2 cylinder was leaking gas when attempting to connect it to the machine. Soda Stream Co was called, photos and a video was sent as requested by Hope. Shortly after, i received an email from Ny Aina who told me they were sending an O ring to put in the orifice of the Soda Stream that the CO2 cylinder was screwed into. I received the black O ring within a week. The customer service given by Soda Stream was exemplary. Highly recommend dealing with the Co if you have issues with your Soda Stream.

WOW!!!!!! What an amazing company! Thank you so much for your quick response! It makes you feel good when someone can respond right away when you have a question. This product is amazing!!!! I have been using it every day. Now my family are investing in buying this product!!! Thankyou Sodastream

I have been buying direct from SodaStream for over a year now. Their prices are better than any department store! I absolutely love their 7 Up Zero Sugar. It is conveniently delivered to your doorstep within a few days. It keeps our soda habit affordable!

I would like to share that the support I received from Loina throughout this process has been excellent. She has been patient, clear, and very kind in her communication, and I truly appreciate the care she put into handling my case. Even with the stock challenges, her professionalism and helpful attitude made the experience much easier. Thank you for having such a dedicated representative on your team.

I am really blessed to have connected with one of your specialists (Loina), it exceeded over and beyond my expectation. I am very grateful and satisfied with the service I have received.

Amazing product and customer service. I expected to have to wait on hold awhile to speak with someone, but someone answered the phone right away and immediately resolved my issue very well.

Excellent customer service. Easily replaced a defective stainless steel bottle without any issues. I’ve been using SodaStream for over 20 years now and couldn’t imagine hauling bottles and cans anymore. I’m disabled and it would be impossible to do now. My bubbles and flavouring are delivered to my door with minimal effort on my part.

I love their products and also their care & support in case there was any issue with the order delivery (believe me it happened and they sent a replacement order, no questions asked, and they even added 1 free item).
We really need more companies like SodaStream who care about clients

Fantastic after sale support. Good products too. Recommend them highly