We saw a sofa in your shop a few weeks back and fell in love with the style, we went back a few weeks after and met a lovely member of staff who welcomed us and offered us great service from start to... Ver mais
A empresa respondeu
Unit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB
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We saw a sofa in your shop a few weeks back and fell in love with the style, we went back a few weeks after and met a lovely member of staff who welcomed us and offered us great service from start to... Ver mais
A empresa respondeu
Shanelle was very helpful and knowledgeable from the moment we walked in. We have limited space for a sofa and she was incredibly helpful, letting us know what she thought would work well. We couldn’t... Ver mais
A empresa respondeu
Fabulous sales advisor Kai Swindon store, nothing was too much trouble and he went out of his way to make sure we were happy. Excellent through out not pushy just professional which was very attracti... Ver mais
A empresa respondeu
Both visits were great. Shanelle was very helpful, knowledgeable and not pushy. An asset to the store! We went home and measured up and returned a couple of days later where Nick answered a few mor... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Reino Unido
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Resposta da Sofology - Swindon
Very good experience, Very happy and cheerful employee. Happy with sofa options.
Thank you especially to Kai

Resposta da Sofology - Swindon
Great sofa and a good price, Shanelle was very helpfull and knowledgeable about the sofa along with top tips for aftercare of the sofa.
I would definitely recommend going to Sofology.

Resposta da Sofology - Swindon
The salesperson who helped me understand the different cushions and fabrics. There was no hard sell, but he was very helpful and this made me go back with my husband and order the sofas

Resposta da Sofology - Swindon
Very pleased with our picture and Nick that helped us with any questions was very knowledgable and very helpful. No heavy salesperson interrupting our visit but on hand if we needed anything. Would highly recommend Sofology to friends and family plus the Latte was lovely !!!!

Resposta da Sofology - Swindon
Shanelle was very helpful and helped us along the way. Thank you!

Resposta da Sofology - Swindon
Thank you to Nick for the fantastic experience we had buying our sofa. Whilst of course we fell in love with the sofa and cannot wait to receive it, the buying experience itself was superb! He was perceptive in understanding what we were looking for, helpful in making the process smooth and just a good fun guy to deal with. Thank you very much!

Resposta da Sofology - Swindon
very polite staff,helpful and informative but not pushy

Resposta da Sofology - Swindon
Amazing customer service being given in a relaxed but attentive manner. No pressure, no hard sell. It was brilliant. Always really helpful when needed but not pushy. It made for a relaxed but informative atmosphere. Would highly recommend the Swindon branch, Nick in particular! Thankyou

Resposta da Sofology - Swindon
Great experience buying a sofa with Sofology. Everything went very smoothly, and Shanelle was extremely professional, friendly, and helpful throughout the process. Really happy with the service

Resposta da Sofology - Swindon
We were looked after by Nick and he took time to explain about the different fabrics available (including those most resistant to pet clawing) and gave us information on prices and delivery times on several products. He was very knowledgeable and made us feel welcome.
He also requested samples of the fabrics the suites are made from. Unfortunately we only received the swatch of the main suite and didn't receive those for the cushions. It would be extremely useful to receive those too as we are trying to buy curtains which will be suitable.

Resposta da Sofology - Swindon

Resposta da Sofology - Swindon
Everyone was friendly and helpful and understood what they were selling

Resposta da Sofology - Swindon
A warm and friendly greeting on entering the store. Great selection of sofas, we’d been to other stores. Sofologist (Kai), was very helpful, including making us a coffee. He explained all of the features of the sofa we liked and was very good at explaining all of the financial aspects.

Resposta da Sofology - Swindon
Marta,who was dealing with us,was very patient, we had a sofa in mind, but was not practical for us,she was very helpful and didn't rush us.

Resposta da Sofology - Swindon
The service was excellent! Kaitlin was very friendly and knowledgable and couldn’t do enough for us. We will highly recommend Sofology Swindon!

Resposta da Sofology - Swindon
Great service from Kai. Brilliant colour advice to make it work for us. This is the second sofa we have bought and the buying experience is always so good. No pressure at all and great advice

Resposta da Sofology - Swindon
Very helpful and took time to explain everything . Kai was very knowledgeable

Resposta da Sofology - Swindon
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