Softwareinstore Opiniões 25

TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Warning, do not buy. I bought the Microsoft Excel software package and it worked for a few weeks and then started asking for the Key again. There's no Customer support. All they do is reply that I c... Ver mais

Classificada 5 em 5 estrelas

Repeat customer and never had any problem with software. From OSs to Office Suites, downloads and activation always go smoothly. Prices are way better than anywhere found online. Downloads are digital... Ver mais

Classificada 5 em 5 estrelas

I was a little hesitant at first, but based on the reviews I took a chance. The download was relatively quick and two issues popped up. I emailed customer service and they responded with a fix. I dele... Ver mais

Classificada 5 em 5 estrelas

The initial instructions were spot on - however they required getting a second code from the support line - which took over 5 hours, but was successful. I suspect some of the delay is just do to time... Ver mais


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

25 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Warning: keeps asking for Key!

Warning, do not buy. I bought the Microsoft Excel software package and it worked for a few weeks and then started asking for the Key again. There's no Customer support.
All they do is reply that I can only install it on one computer. I only have one computer.
We've went back and forth in email four times, and at this point they offered me a 30% off on additional software. Again, I can't recommend.

6 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Selection...Great Prices!

Repeat customer and never had any problem with software. From OSs to Office Suites, downloads and activation always go smoothly. Prices are way better than anywhere found online. Downloads are digital but just burn to disc if physical media matters. Highly recommend!

24 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Product Keys Are Legit!

Their product keys are affordable and instructions are easy to follow. I purchased numerous products from this company and they do not disappoint. Hope to do business in the near future.

15 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I was a little hesitant at first

I was a little hesitant at first, but based on the reviews I took a chance. The download was relatively quick and two issues popped up. I emailed customer service and they responded with a fix. I deleted two Microsoft pieces of software and then the download worked perfectly. Very happy with the price, the software and the customer service and would use the company again.

1 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

10 Microsoft Windows 10 Enterprise LTSC 2021 WIN WIN

After upgrading my windows 10 pro, I was extremely unhappy with microsoft's windows 11 pro because of all the it's bloatware. It was taking up space and my time to turn it off. I purchsed a key for
Microsoft Windows 10 Enterprise LTSC 2021 from softwareindtore.com, downloaded the iso. I installed it with only the software I wanted and It's working great. Now I'm a happy camper. The OS has security updates till 2032. WIN,WIN
STEVE M

19 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The initial instructions were spot on

The initial instructions were spot on - however they required getting a second code from the support line - which took over 5 hours, but was successful. I suspect some of the delay is just do to time zones. Overall I had a great experience the price was fantastic!

30 de outubro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Would have been 5 but ...

Would have been 5 but had to contact them for new license number after first one didn't work. They have always been responsive when this happens and it is the only place I go for this.

27 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I found that software store were very…Very Helpful

I found that software store were very responsive to my issues. I purchased 2 copies of one product and had problems with the activation keys (do to my fault) I kept I putting the wrong key into my 2nd device and it would not take. With there guidance we finally figured everything out.
I will return here for future purchases.
Dennis

4 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Better shop elsewhere

code was invalid. Money is gone. Left holding an empty bag. Telephone disconnect. no response to email from 24 hour support. I will update if they make this right, its not looking good at this point.

29 de setembro de 2025
Opinião espontânea
logótipo da Softwareinstore

Resposta da Softwareinstore

Hello,

We’re truly sorry to hear about your experience. Please know that we respond to every customer email — if you haven’t received a reply, it’s possible our messages went to your spam or junk folder.

We want to make this right for you. Kindly reach out to us again at support@softwareinstore.com
with the details of your order, and our support team will help you resolve the issue and ensure you receive a working product key as quickly as possible.

Thank you,

Classificada 5 em 5 estrelas

Friends.

Friends.
I am immensely grateful for your prompt and positive response to my request.
on the installation of your excellent product,
also, economical and original
I will be recommending you to my friends for your clarity.
Thank you.

12 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Fraud Like Most Others

Like most others - the activation key for MS Office Pro Plus didn't work. Followed their instructions for "activate by phone & send them a screenshot." 2 days and 3 emails later - zero response. Filed claim with my CC company and will be issued a credit. IN THE FUTURE - I'll do a review dive into any new company I may want to do business with.

7 de julho de 2025
Opinião espontânea
logótipo da Softwareinstore

Resposta da Softwareinstore

Hello,

We’re very sorry to hear about the issue you experienced. Please know that we respond to every customer email, and if you haven’t seen a reply, it’s possible our messages ended up in your spam or junk folder.

Our support team is always ready to help — whether that means providing a new key or guiding you step-by-step through the phone activation process. Please contact us directly at support@softwareinstore.com
with your order details, and we’ll make sure to resolve this quickly and ensure you receive a fully working product.

Thank you,
Softwareinstore Support Team

Classificada 1 em 5 estrelas

Made a purchase of office 2019 for $20 and got ripped off!

Made a purchase of office 2019 for $20. I should have realized that was to cheap to be true and it was. Only after the purchase was made did I get an email telling me that if my key did not work that I needed to choose to register by dial up even thought that wasn't what would happen and then to take some farther steps to get it to register. Nothing I tried worked. I demanded my money back but all I got was excuses so now I will have to contact my credit card and have them file a dispute and let them get my money back. Do not trust these people! This is a real scam! I just should have come to trust pilot to begin with and read the reviews.

1 de junho de 2025
Opinião espontânea
logótipo da Softwareinstore

Resposta da Softwareinstore

Hello,

We’re sorry to hear about your experience and want to assure you that this is not a scam. Some Microsoft Office keys — especially discounted retail licenses — require phone activation instead of automatic online activation. This is a normal Microsoft process and does not mean the product is invalid.

Our support team is always available to guide you step by step through the phone activation, and if there is any issue with the key, we are happy to replace it or resolve the problem quickly.

Please reach out to us at support@softwareinstore.com
with your order details so we can help you complete the activation and make sure you receive a fully working Office 2019 license.

Thank you,
Softwareinstore Support Team

Classificada 3 em 5 estrelas

Instant- or Someday?

I purchased a digital download and got an instand "successful purchase" sort of message with an order verification number.
That was the end. Plenty of sales emails from them, but no download, no one answers calls, not even a company answering message. No response to emails to their "support". The didn't charge my card yet, so I guess I just have to wait until they come back to work to get my "instant" download.
Update: I did get my download and an apology, 2 days later.

31 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

On two different occasions they have…

On two different occasions they have sent us the wrong download for two different software's. Getting in touch with their customer support is like pulling teeth. Extremely painful. They don't answer their phone no reply to emails but maybe days latter. Not a very good company.

17 de janeiro de 2025
Opinião espontânea

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