Vaneyo Opiniões 87

TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Good price for the product and the licence key was delivered soon after the order was placed. This was an order for Mac software so I expected the activation to be a bit more complex, but it was all s... Ver mais

Classificada 5 em 5 estrelas

Purchased a MS Office product at a great price but had trouble getting the license key to work. It kept saying that I had two installations and was only allowed 1. I contacted support via email and t... Ver mais

Classificada 1 em 5 estrelas

Totally lacking in any communication skills. Obviously selling volume licenses that have been grossly overused. Microsoft even recognizes them as "not valid product codes". Now waited two days for a... Ver mais

Classificada 5 em 5 estrelas

My experience with this seller is great. The software installed on my computer worked as described. I would certainly buy any advertised product from this seller. The good thing is that they walk you... Ver mais


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

87 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 50% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Good price for the product and the…

Good price for the product and the licence key was delivered soon after the order was placed. This was an order for Mac software so I expected the activation to be a bit more complex, but it was all straight forward. Have purchased before and will purchase again.

5 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Purchased a MS Office product

Purchased a MS Office product at a great price but had trouble getting the license key to work. It kept saying that I had two installations and was only allowed 1. I contacted support via email and they helped me resolve the issue quickly. It is rare indeed when you can get a good product at a great price and have effective support to fix any problems. Well Done Vaneyo!

16 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The software that really counts!

My experience with this seller is great. The software installed on my computer worked as described. I would certainly buy any advertised product from this seller. The good thing is that they walk you through the entire process until everything works perfectly. That means a lot to me espectially when I get stuck in the middle of an installation.
Thank you so much for your support.

6 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

the product key was delivered before…

the product key was delivered before the product. i had to wait for the confirmation code several days but that was because of the time difference. loaded in the code and i was up and running. For the price i would do it again.

1 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Purchased Microsoft from Vaneyo & had problems activating.

Purchased Microsoft from Vaneyo & had much trouble activating. For many days I was back & forth with customer support. They never gave up on me and finally we/they came up with the final solution. I've never had such great support from anywhere I got software, and I've been doing this for a looong time.
Thanks guys.

23 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had a very positive experience with…

I had a very positive experience with Vaneyo. I purchased a couple of licences, and the entire process was smooth and hassle-free. The support team was particularly impressive — they were responsive, professional, and very helpful in addressing my queries promptly.

23 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Server 2025 licenses

Order 3 license for Server 2025 for my home lab, downloaded Server 2025 from the site and installed 2 of 3 successfully. Did email with 1 question and got a response quickly within their timezone.

21 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Purchased Microsoft Office 2024 LTC

Purchased Microsoft Office 2024 LTC. With purchase gave Key along with instructions for activation. Did run into some problems with activation but they responded quickly. Had office up and running .

18 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Making sure I was satisfied with my purchase

I purchased a copy of Office 2024 and it installed quickly and easily. But I found it didn't have the Publisher program included. When I contacted Vaneyo, they apologized and said Microsoft didn't allow that program in this version although it was advertised as included. They immediately offered me Office 2021 as a free replacement which included Purblisher. I told them 'no thank you', since I had already installed the 2024 program, but I would accept it for my Laptop if they agreed. And they did. My thanks to the company for this gesture to make sure I was satisfied. It is much appreciated. 5-star recommendation for sure. Jim McBeth

9 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Support

I purchase a copy of Vision 2019 and had some compatibility issues.
Support upgraded purchase to Visio 2024 free of charge.
They were very quick to respond and help with a previous issue also.

16 de fevereiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

I had a very good experience with…

I had a very good experience with Vaneyo, I purchased the 2024 version of Microsoft Office. I had some trouble downloading the program but after I did some updates on my new computer I managed to get it downloaded and the key works fine. I contacted them when I was having problems and they answered very quickly, but by that time I figured it out myself. I did appreciate their response though.

13 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

SKAMMERS UPDATED...

I purchased a 2024 version of MS Office. They took my money just fine. I was sent an email to download the app and key to use for activation. Imagine my surprise when the download offered every version EXCEPT ENGLISH. I have emailed repeatedly. All I get is another email telling me how to install. l told them the issue is language, not installation. REPEATEDLY. If they cannot do that, please refund my money. Just more of the same old thing. STAY AWAY FROM THEM

2 de fevereiro de 2026
Opinião espontânea
logótipo da Vaneyo

Resposta da Vaneyo

We have received your message and we sincerely apologize for the frustration this has caused.

We understand that the issue is related to the language version, not the installation steps. The previous link you accessed was associated with the key activation process, not the correct English software package.

We have now sent you a new email with the correct English version download link for Microsoft Office 2024, including clear instructions to ensure everything installs properly.

Please check your inbox (and spam/junk folder just in case).

Again, we are very sorry for the confusion and inconvenience. We are here to resolve this fully and make sure you receive exactly what you purchased. If you have any difficulty with the new link, please reply directly and we will assist you immediately.

Classificada 1 em 5 estrelas

AVOID - THEIR SERVICES DONT WORK!!!

I purchased a Microsoft package back in June and since then, I've been inundated with issues from the start. The product key worked initially however, within a few weeks I couldn't used the packages as they stopped working. I contacted customer services and was sent another activation code which did not work.

During the course of 2 months, I went back and forth with customer services trying new product keys which failed to work. Finally I was sent one which did work however, that was only for around a month.

I would avoid Vaneyo, their services may be cheap, but what's the point if their products don't work - it's pointless.

6 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I purchased a Windows 10 Pro license…

I purchased a Windows 10 Pro license from Vaneyo.com and immediately faced problems. When I tried to activate the key, I received the error that the license had already been used on another device. This means they sold me a code that was not valid for exclusive use.

When I contacted their support, instead of solving the issue, they claimed I was using the “wrong system.” That is simply not true. If it was the wrong version of Windows, I would have received an “incompatible version” error. Instead, the system clearly showed that the license was already in use elsewhere – proof that the key was not legitimate.

This experience was frustrating and felt very dishonest. I paid for a valid product and received something completely different. I strongly advise others to stay away from this website. If you need a Windows license, buy from Microsoft directly or from an authorized reseller.

23 de agosto de 2025
Opinião espontânea
logótipo da Vaneyo

Resposta da Vaneyo

We’re sorry to hear about your experience and understand your frustration.

The activation message you described can sometimes appear when the installed Windows edition does not match the license type being used (for example, attempting to activate a Pro key on a Home edition). In such cases, Windows may display different activation errors depending on the system state.

We genuinely want to resolve this for you. To do that, we need to confirm the exact Windows edition currently installed on your device (Windows Home, Pro, etc.). Once we have that information, we can provide the correct key or guide you through the proper upgrade steps immediately.

Please contact our support team directly with a screenshot of your Windows version (Settings → System → About), and we will make this right as quickly as possible.

We stand behind our products and are committed to resolving any activation issues for our customers.

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