Sohoboots Opiniões 

413
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The price was great and I noticed that the shoes came much earlier than I expected. My entire experience with this establishment has bern nothing short of spectacular. My only issue would be the limit... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Great. Beautiful footwear as, always. Exchange completed swiftly and accurately as size came up too small for boots I wanted. Only downside is we are paying for return of those boots quite expensive s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Prompt, Courteous and Effective Service from the beginning - via phone and e-mail. Very Friendly and Helpful with advice and fitting/trying product pre-purchase. Website for purchase (I purc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Pleased with Sendra Engineer Boots. Not easy to get hold of & would have preferred local supplier to try on for size but not an option so Soho Boots came through with competitive price & stock availab... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de calçado
  2. Loja de artigos de cabedal

Informação fornecida por diversas fontes externas

Founded in 1991 and situated in Soho, Details Soho Boots is an authorized Sendra Boots and Jo Ghost footwear retailer.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

413 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(413)

35 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Mooie Jo Ghosts lekker snel

Mooie goede schoenen en lekker snel

8 de novembro de 2022
logótipo da Sohoboots

Resposta da Sohoboots

Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Soho Boots

Classificada 5 em 5 estrelas

Great team

Very happy with my tel purchase and will definitely use them again. Team always available to answer question if needed. And helpful. Recommended

1 de setembro de 2022
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Resposta da Sohoboots

Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Soho Boots

Classificada 5 em 5 estrelas

Cracking boots

As usual, fab service, great price, quick delivery, cracking boots.

23 de julho de 2022
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Resposta da Sohoboots

Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots

Classificada 4 em 5 estrelas

Although I was no pleased that the…

Although I was no pleased that the birthday present boots I bought at your store was not able to reach us in time and most of all it was never delivered owing to bad processing between your company and the delivery dpd. The experience spoilt the moment got me and my sons to gift their father! But having said that it was good that you kept me updated and apologise for the bad experience and also topped by making a courtesy gesture to us! This is the reason that I was able to give the benefit of the doubt that this will not happen again keeping me informed about my order was important. Therefore your customer service is not too bad.

20 de julho de 2022
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Resposta da Sohoboots

Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots

Classificada 1 em 5 estrelas

Still waiting.Have had messages from…

Still waiting.Have had messages from DPD promising delivery yesterday.This is not a good experience.

12 de julho de 2022
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Resposta da Sohoboots

Dear Roberta, please accept our apology for inconvenience, we wrote to you and explain that the parcel status on DPD tracking window indicate parcel held at Enfield Depot since 30th June, therefore we raised it to DPD and started investigation and we are still waiting for DPD reply, This is beyond our control once parcel shipped, please check your email and keep an eye on the update, thank you for your time and valuable review we do our best to resolve it as soon as possible.
Thank you
Soho Boots

Classificada 5 em 5 estrelas

Fast and top!!!!!!

12 de julho de 2022
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Resposta da Sohoboots

Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Soho Boots

Classificada 5 em 5 estrelas

Nice boots

Great transaction; totally satisfied. DHL shipping is the best. Thanks!

6 de julho de 2022
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Resposta da Sohoboots

Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Soho Boots

Classificada 5 em 5 estrelas

Awesome experience…I will continue to…

Awesome experience…I will continue to buy quality Italian made shoes for this shop.

6 de julho de 2022
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Resposta da Sohoboots

Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Soho Boots

Classificada 5 em 5 estrelas

Excellent Boots !

When choosing which boots to buy, my questions on size , style and delivery method were promptly answered via online chat.
The Sendra boots I received via UPS are beautiful and look very well made .
I am pleased my purchase and the service I have received .

17 de junho de 2022
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Resposta da Sohoboots

Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Soho Boots

Classificada 5 em 5 estrelas

Throughout the many months when you…

Throughout the many months when you were waiting for these boots to come back into stock I was kept informed by your team. In fact I thought Milan’s efforts were exemplary giving a level of service rarely seen these days. I trust he will be suitably rewarded.

16 de junho de 2022
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Resposta da Sohoboots

Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Milan for Soho Boots

Classificada 5 em 5 estrelas

Nickel

J ai bien reçu mes chaussures. Contact, livraison et service au top. Je pense en acheter d autres paires tellement les Jo Ghost sont belles.
Merci.
Gerard.

15 de junho de 2022
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Resposta da Sohoboots

Merci beaucoup pour votre temps et votre précieux avis, nous apprécions votre avis et nous faisons de notre mieux pour fournir la meilleure qualité et les meilleurs services. Regards Bottes Soho

Classificada 5 em 5 estrelas

Very quick

Very quick, reliable, no annoying surprises whatsoever. This is how online shopping should always be.

7 de junho de 2022
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Resposta da Sohoboots

Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots

Classificada 5 em 5 estrelas

Excellent service

Excellent service , fast efficient order processing and the order arrived within days. Fantastic quality woman's Cowboy Boots will definitely order from this supplier again can’t fault them .

31 de maio de 2022
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Resposta da Sohoboots

Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots

Classificada 5 em 5 estrelas

Easy to use site

Easy to use site, quality products, and delivered as promised.

23 de maio de 2022
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Resposta da Sohoboots

Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots

Classificada 5 em 5 estrelas

Top notch service as standard.👍😎

Top notch service as standard at Sohoboots! Excellent service received yet again (3rd time I’ve used this online business)! Would highly recommend them!

22 de abril de 2022
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Resposta da Sohoboots

Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots

Classificada 1 em 5 estrelas

Depuis le Brexit aucun retour n’ est…

Depuis le Brexit aucun retour n’ est possible !!! J’ ai renvoyé une paire de chaussure en payant les frais d’ envoi et ils ont refusé 2 fois le colis !!!!!!!
Scandale sur des chaussures a 300 Euros ...ils ne cherchent aucune solution

Suite a votre reponse nous allons vous poster les envoi !! Fedex 2 aller/ retour !! Je crois que vous ne mesurez pas les prix !! Nois avons suivi exactement ce que nous devions faire pour reexpredier ….. vous nois avez proposer une remise pour les garder et je comprends pourquoi maintenant !!

13 de abril de 2022
Opinião espontânea
logótipo da Sohoboots

Resposta da Sohoboots

Dear Mr Raphael, we are sorry to hear that you are not happy with our services, we did replied to all your enquiries, and this morning we did read your email and it was in our attention to resolve your issue, however we are still investigating the issue and we will write to you via your email address to solve the return as soon as possible, we did not cross any line outside our terms and policy according to our terms and conditions in our homepage, please allow us sometimes to get back to you as soon as we can, thank you for your review, we do our best to respond to all our customers enquiries as soon as possible and provide the best services and quality, Regards SohoBoots

INVESTIGATION UPDATED FROM OUR END

Your Order placed on 20th Feb, we emailed you that our items are excluded of EU Vat and custom charges, we had no reply, therefore we ship the goods and paid fro taxes from our end as goodwill gesture, because we noticed you bought from us before Brexit and we assumed you are not aware of the changes with Brexit in our end,
YOUR order delivered on 1st of March,
your email request returned received on the second of March, we replied on the same day,
our return policies explain return instruction and request customers to forward us return tracking number, we didn't have your reply upon the chat live on the 9th of March, you requested us for exchange, we reply what style you would like to exchange to, you did not reply until today, we received your email today and write to you few times to request information to arrange the return from our end and so far no informations forward to us, please keep us updated, other than that we won't be able to resolve your issue, thank you and the best regards from our team
SOHOBOOTS
TO PAY €300 Euro for postage from France to United Kingdom does not sound correct, we advice you to contact the shipping company and request sufficient informations for charges, this must be a mistake by shipping company.

Classificada 5 em 5 estrelas

I am happy for your service and…

I am happy for your service and appreciate it’s excellent 👏🏿👏🏿👏🏿

2 de abril de 2022
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Resposta da Sohoboots

Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots

Classificada 5 em 5 estrelas

Beautiful boots and fantastic customer…

Beautiful boots and fantastic customer service.

26 de março de 2022
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Resposta da Sohoboots

Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots

Classificada 5 em 5 estrelas

Soho Boots customer service is…

Soho Boots customer service is A+++++++++++++.

23 de março de 2022
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Resposta da Sohoboots

Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots

Classificada 5 em 5 estrelas

Well – well done

Well – well done! Great boots, great service, contacted privately, response quickly and very reliable. Recommendable level 10!

22 de março de 2022
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Resposta da Sohoboots

Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots

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