My experience with Solar garden has been exceptional! Around 2 years ago I purchased about 30 ground Solar lights for around our home as lighting was quite minimal in our street. Over time they s... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Our new outdoor lights are perfect. They brighten up our front yard and highlight our date palm exactly as I had hoped. Unfortunately they initially were lost in transit - however as soon as I contac... Ver mais
Solagarden would have to be the best company to deal with .... firstly their lights are a game changer in my outdoor area...outlast any solar lights ive ever had.... customer service is fabulous..... Ver mais
solargarden has got it all together. On a recent order there was a problem at the payment stage so i asked Solar garden for advice and help this was late afternoon, i had a reply with the hour aski... Ver mais
Informações sobre a empresa
Escrito pela empresa
SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.
Informações de contacto
121 King William Street, 5000, Adelaide, Austrália
- hi@solagarden.com.au
- solagarden.com.au
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 84% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent products and exactly as…
Excellent products and exactly as described. I had a problem with one of the stair lighting and it was quickly dealt with and a replacement is on its way.
Amazing customer service.
Amazing customer service.
We were unfortunate to have some garden solar lights die on us. When we reached out about the issue, the team responded quickly and made the replacement process simple and hassle-free. Communication was clear throughout, and they genuinely stood behind their product. Highly recommend.
If I could give 10 Stars to this…
If I could give 10 Stars to this company, I definitely would do so! Customer service provided is exemplary and the solar lights transform our garden into a magic space. Heartfelt thanks to Paul and the SolaGarden team for their care and effort to replace some of my lights that are no longer working (free of charge as they have promised in their marketing ads!☺️). A rare and caring company that delivers a wonderful service and product! Highly recommend!
We love our festoon lights
We love our festoon lights - they give the backyard a terrific vibe, especially during the festive season. When we had an issue with our solar panel, Paul was quick to remedy it and fast in his communication with us. Very satisfied and highly recommend!
i love my lights that are in ground…
i love my lights that are in ground beside driveway...3 of the 4 decided to stop working . I contacted Paul , he replied next day stating he was sending me replacements . They arrived 2 days later . Amazing post sales service and communication . Thank you Paul and company so much .
Great product and customer support .
Great product and customer support .
I really appreciate Paul Giray’s assist.
Stunning Path Lighting.
I received my solar pathlights today & after installing, immediately ordered another 16 lights.
Support this Aussie business. Lights ooze quality, ease to install & reliable backup.
The white lights look stunning & i for one am another happy customer.
Great Australian product and prompt…
Great Australian product and prompt reply when I made a query. Easy to install, solar panel feels sturdy and has the added feature of charging via usb-c.
Delivery was quick
Delivery was quick
And the lights are amazing . They stay bright until 3am in the morning . Lucky I live on a farm or the neighbours would
Complain lol. Also my lights for drive way are amazing. My husband reckons planes will start landing
SolaGarden Deck Lights
Thanks to Paul for replacing my previous order of SolaGarden Deck lights. They stopped working and I contacted the company and they sent out replacement ones quickly. Great product, great service.
Beautiful lights and terrific service.
I LOVE these lights. I bought one, then two, then three sets within 2 months.
They are a beautiful soft golden colour, not bright white like many solar lights. It makes the space inviting and warm, not harsh.
The service is fantastic- I had a minor issue with a charger that Paul and the team resolved within 24 hours.
I'm just looking at my garden to work out where the 4th set might go!
Paul from solar garden lights thank you…
Paul from solar garden lights thank you for your great customer service and efficiency
I purchased garden lights about 6 months ago, after 3 months I had about 8 not working. I emailed Paul and after explaining my situation and sending him a video of lights not working he sent me new ones, these arrived within a few days. My lights are so pretty and I get many compliments. What a great company, please support them.
Paul’s after sale service is amazing
Paul’s after sale service is amazing. He promptly attends to any correspondence and stands by his guarantee.
First set of lights purchased stopped…
First set of lights purchased stopped working after 2 years. Solagarden sent a replacement set within a few days of me contacting them, and the new set is even better quality than the previous. Fantastic service highly recommend.
Excellent replacement service - 5 stars
I first came across SolaGarden a few years ago and decided to purchase a box of their solar lights for our garden. Shipment arrived quickly and very easy to assemble. Charge it up for a full day and then switch it on. Fantastic for lighting plants, small trees and structures. Experiment for placement. After a couple of years I noticed that some of the lights had stopped working. I cleaned the solar receptor/light, switched it on and off but no luck. I contacted Paul from SolaGarden and took pictures of the failed lights. There was absolutely no hesitation in replacing the failed lights and I highly recommend the company for its products, speed of response and replacement policy. Well done, and I would recommend SolaGarden products (our neighbours also have them)
Festoon Light Replacement
I had purchased SolaGarden’s festoon lights when they first came on the market. I loved how they transformed my garden at night.
Unfortunately some of the lights stopped working on one set of lights. I replaced the bulbs with the spares included in my initial order but that didn’t solve the problem.
Emailing SolaGarden, Paul was quick to respond, searched for my orders and was able to approve a replacement under the lifetime warranty and send the new lights quickly.
I’m very impressed with the support from Paul and the fast delivery.
package contains all we needed
package contains all we needed. simple to install. Great as a christmas gift as it displays itself everynight.
ROUND GARDEN LIGHTS
I purchased the garden lights to light up my garden area over three years ago and probably over the last six months. I’ve noticed that 9 out of 12 lights weren’t working. It wasn’t till just recently that I was out the front watering the garden one night and I was disappointed to see that they weren’t working and I wondered if I could do something about it.
I contacted the SOLAR GARDEN and their response was immediate and considerate and they sent out nine replacement lights without any issue whatsoever.
it was a pleasant surprise to have a company that was mindful of their customer service and with a great response. I have no hesitation in recommending them to family and friends. I also have the festoon lights and I have purchased three sets of those over the time and they are amazing the product is beautiful and very durable and the customer service in regards to these garden lights has been impeccable. Thank you so much.
SolarGarden Team and Festoon Lights
The SolarGarden Team, were quick to answer any questions I had and helped me with my order. My new Festoon Lights look amazing!
Great customer support, beautiful festoon lights for the backyard.
Great solar-powered lights to brighten up the backyard! We bought the festoon lights, which are the perfect size and brightness, and they feel sturdy. I also love that the panel includes a USB‑C charging option for days with limited sunlight.
At first, the lights didn’t turn on after installation—even with a fully charged panel—so I thought there might be an issue with the connection. I contacted the company and received a prompt and helpful response from their customer support (even on New Year’s Day). They advised me to cover the solar panel or turn it upside down when pressing the ON/OFF button, as the built‑in sensor prevents the lights from turning on during the day. I had no idea! Sure enough, problem solved and the lights worked perfectly.
Thank you for the great customer support, SolaGarden. As a small suggestion, it might be helpful to include a few troubleshooting tips in the box, especially for less tech‑savvy customers like me. Aside from that minor hiccup, I’m happy with the purchase and would gladly buy from this company again.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








