My experience with Solar garden has been exceptional! Around 2 years ago I purchased about 30 ground Solar lights for around our home as lighting was quite minimal in our street. Over time they s... Ver mais
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Our new outdoor lights are perfect. They brighten up our front yard and highlight our date palm exactly as I had hoped. Unfortunately they initially were lost in transit - however as soon as I contac... Ver mais
Solagarden would have to be the best company to deal with .... firstly their lights are a game changer in my outdoor area...outlast any solar lights ive ever had.... customer service is fabulous..... Ver mais
solargarden has got it all together. On a recent order there was a problem at the payment stage so i asked Solar garden for advice and help this was late afternoon, i had a reply with the hour aski... Ver mais
Informações sobre a empresa
Escrito pela empresa
SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.
Informações de contacto
121 King William Street, 5000, Adelaide, Austrália
- hi@solagarden.com.au
- solagarden.com.au
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 84% das suas opiniões negativas
Geralmente responde em 14 horas
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Awesome customer support
Paul from SolaGarden was so helpful replacing bulbs that stopped working. I would 100% recommend this company for their ongoing customer service.
The service and the products and the…
The service and the products and the after care are second to none absolutely recommended I've tried plenty of solar products but there's are best ⭐️⭐️⭐️⭐️⭐️
Great follow up service
I bought these lights a few years ago and they definitely outlasted anything I have bought anywhere else. They have worked reliably but recently the plastic covers failed from uv and let water in. I contacted Paul and true to his word he sent out replacement lights for all my faulty ones and more. Obviously these lights can’t last forever but This company is an example of great follow up service and stand by their products.👍👍👍🤗
If you can't see the website without…
If you can't see the website without providing an email address its lost business!
Our new outdoor lights are perfect
Our new outdoor lights are perfect. They brighten up our front yard and highlight our date palm exactly as I had hoped.
Unfortunately they initially were lost in transit - however as soon as I contacted SolaGarden - they sorted the problem and express mailed a replacement. So- great customer service.
My experience with Solar garden has…
My experience with Solar garden has been exceptional!
Around 2 years ago I purchased about 30 ground Solar lights for around our home as lighting was quite minimal in our street.
Over time they stopped working altogether. I had forgotten until just recently that they had a lifetime warranty & do u sent an email explaining.
I had a reply within hours.
After sending photos of the lights, I received an email stating that they would all be replaced!
Best customer service u have had from any business for years! Cannot praise them enough! Thank you.
This company is so easy to deal with…
This company is so easy to deal with and they do stand behind their guarantee.
Great customer service and communication
Delivery was on time and service was…
Delivery was on time and service was excellent. Highly recommended.
I am very happy with the solar lights…
I am very happy with the solar lights that I purchased. They are now in my garden & it looks fantastic!
Awesome products and Awesome service…
Awesome products and Awesome service highly recommend solargarden 5 🌟
Solagarden would have to be the best…
Solagarden would have to be the best company to deal with .... firstly their lights are a game changer in my outdoor area...outlast any solar lights ive ever had.... customer service is fabulous..... definitely recommend buying from them if yr needing new outdoor lighting.
BEST CUSTOMER SERVICE EVER SolaGarden
I have bought several strings of lights and solar lights for the garden from SolaGarden and had a couple of little problems which were fixed immediately by Paul without any problem whatsoever. Truly one of the best companies I’ve ever dealt with and I thoroughly recommend them for any solar lighting that they offer. I will be buying from them again that’s for sure and I recommend them to my friends as well
I was disappointed with my purchase
I was disappointed with my purchase. Based on the advertising and product descriptions, I expected premium-quality solar lights, especially given the price. Unfortunately, the lights feel much cheaper than they appear online and don't reflect the quality I believed I was paying for. In my opinion, they are significantly overpriced for what you receive.
I contacted customer service hoping they would address my concerns, but I only received a generic response that didn't acknowledge the issues I had raised.
While the lights may suit some people, they did not meet my expectations, and I wouldn't purchase from this company again.
Excellent customer service and…
Excellent customer service and professionalism. Prompt delivery and communication.
Really happy with SolaGarden products
Really happy with SolaGarden products, their lights complete our garden settings. Paul was readily available for any enquires and issues that arose. Would have no hesitation in recommending them.
solargarden has got it all together.
solargarden has got it all together.
On a recent order there was a problem at the payment stage so i asked Solar garden for advice and help this was late afternoon, i had a reply with the hour asking for more inf which i gave.
i had a reply at 10pm at night saying all fixed and problem rectified.
it appears that this mob are the real deal with great communication skills and customer service and the productas arent bad either.
Lights stopped working
Experienced a problem a couple of moths after purchase. Paul from Solar Garden was very helpful with solutions and rectified the fault. Thank you Paul
Wow!
Wow, the best Customer Service experience I’ve ever had. I purchased the Festoon Lights and 4 sets of Firefly lights. I love them. No assembly required. When I had a concern in regard to how long my lights were staying on for ( Melbourne winter dark and gloomy with very little sunlight) Paul responded to my email immediately. He assured me it would be due to the weak sunlight and less daylight hours and that if there were any problems once the longer days arrived with more sunlight, the lights would be replaced at no charge. He then followed up with me a week later. I wouldn’t hesitate in recommending the products I purchased. My next purchase will be the Spitlights for my front garden.
I have had the solar garden lights for…
I have had the solar garden lights for several years & they were able to replace a set free of charge for one of the sets that wasn’t working properly. Great safter sales service.
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