The order process went smoothly even after we changed our minds on the model we wanted. The staff at Solenco were very friendly and helpful assisting us to make the additional payment. The unit was di... Ver mais
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Leia as opiniões dos outros
I was so impressed with the service I received from Kyle, he went out of his way to send pictures and give me information on the product I wanted. Item arrived in perfect condition and I will definite... Ver mais
I bought the Solenco 5L Low Energy Dehumidifier for my husband after a particularly rainy season turned his office into something between a sauna and a swamp. It got so humid that even important doc... Ver mais
I purchased the Arete 2 and have never been happier. Energy consumption is very low and it is easy to empty. Being a Smart device it has afforded the ability to pre-program a schedule and runs perfect... Ver mais
Informações sobre a empresa
Escrito pela empresa
Solenco is a leading provider of award-winning home air treatment solutions, dedicated to enhancing indoor air quality and promoting healthier living environments. Our extensive product range includes top-quality dehumidifiers, air purifiers, evaporative coolers, robot vacuum cleaners, and fans, all designed to meet the diverse needs of our customers in the UK and South Africa. At Solenco, we are committed to sustainability and energy efficiency. Our products are designed to be eco-friendly and cost-effective, providing value to our customers while minimizing environmental impact. We also offer free shipping throughout South Africa and have over 20 years of experience in the industry, ensuring reliable after-sales support. Experience the benefits of improved air quality and home comfort with Solenco's innovative solutions. Visit our website to explore our full range of products and find the perfect fit for your needs.
Informações de contacto
África do Sul
- solencostore.com
Respondeu a 83% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good communication but just too many…
Good communication but just too many emails one to confirm the order one for delivery out notice and one for receipt is sufficient. think I received about 9 emails. The 10% discount offered made me cancell my order with yuppy chef but if i didn't see that email you would have lost a sale. maybe best to offer lower pricing from the start or signup discount.

Resposta da Solenco
Excellent service and quality products
Excellent service and quality products. Solenco offers a seamless website experience, quick delivery, and great customer support. Highly recommend.
Fast efficient service
Fast efficient service. Product arrived in good condition as described

Resposta da Solenco
Professional Service
I was impressed by the quick processing of my purchase. I received the products about 24 hours after ordering! Thank you! The fans purchased are really quiet but powerful.
I purchased the Arete 2 and have never…
I purchased the Arete 2 and have never been happier. Energy consumption is very low and it is easy to empty. Being a Smart device it has afforded the ability to pre-program a schedule and runs perfectly and effectively even with an open window. Delivery was quick. Highly recommend the company and the item.
good product and good service.
good product and good service.
The price may become too high in future and may force me to look at a more affordable alternative, as I am a pensioner
Quick and efficient service
Quick and efficient service, easy on-line system, fast delivery.
Very happy with the product.
The product is really effective and was…
The product is really effective and was delvered the very next day! Exceptional customer service.
Have not received my order placed and…
Have not received my order placed and paid for over a week ago!
Fantasic product
Fantasic product, works like a charm.
Dropped the rooms humidity from 70% down to 53% in a few hours.
Wish I had bought this earlier.
Professional and fast.
I needed a remote for an older model of a Meaco fan. Not only did Solenco have it in stock, they delivered it at my door within 24hrs. Great service.
I received the filter on time
I received the filter on time, but when I fitted it, the light still showed yellow. I called Solenco and the consultant told me the sensor probably needed to be replaced, but I should first try blowing onto the sensor with the hairdryer, which I did (cool function). But it still showed yellow afterwards. I already had the machine serviced by you once before because of a faulty sensor, and now have to do it again!. It's a very costly air purifying system, with the regular change of air filter, and faulty sensors. If I would have been told that at @Home, where I purchased it, I wouldn't have bought it.

Resposta da Solenco
Good advice and quick delivery
Meaco fan
Website is good service was excellent and it's sb effective and silent fan
The goods arrived at the allotted time
The goods arrived at the allotted time, purchase was simple. The purifier is efficient and the humidifier silent and leaves no water lying around it.
MeacoFan 260C cordless TOPS !!
Purchased this second MeacoFan 260C because the first one was performing well - good battery life, very portable.
Delivery within two hours of placing order !! Very impressed.
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