The order process went smoothly even after we changed our minds on the model we wanted. The staff at Solenco were very friendly and helpful assisting us to make the additional payment. The unit was di... Ver mais
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Leia as opiniões dos outros
I was so impressed with the service I received from Kyle, he went out of his way to send pictures and give me information on the product I wanted. Item arrived in perfect condition and I will definite... Ver mais
I bought the Solenco 5L Low Energy Dehumidifier for my husband after a particularly rainy season turned his office into something between a sauna and a swamp. It got so humid that even important doc... Ver mais
I purchased the Arete 2 and have never been happier. Energy consumption is very low and it is easy to empty. Being a Smart device it has afforded the ability to pre-program a schedule and runs perfect... Ver mais
Informações sobre a empresa
Escrito pela empresa
Solenco is a leading provider of award-winning home air treatment solutions, dedicated to enhancing indoor air quality and promoting healthier living environments. Our extensive product range includes top-quality dehumidifiers, air purifiers, evaporative coolers, robot vacuum cleaners, and fans, all designed to meet the diverse needs of our customers in the UK and South Africa. At Solenco, we are committed to sustainability and energy efficiency. Our products are designed to be eco-friendly and cost-effective, providing value to our customers while minimizing environmental impact. We also offer free shipping throughout South Africa and have over 20 years of experience in the industry, ensuring reliable after-sales support. Experience the benefits of improved air quality and home comfort with Solenco's innovative solutions. Visit our website to explore our full range of products and find the perfect fit for your needs.
Informações de contacto
África do Sul
- solencostore.com
4,8
Excelente
585 opiniões
Respondeu a 83% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Service and product satisfaction
The product, an air purifier, works very well. When I ordered it the receptionist was friendly and the next day it wat delivered to my home.
13 de novembro de 2025
Excellent client service
I ordered the product and 3 days later I received my order! This is a Christmas present for my married children, so the product has not been opened yet. Thank you
21 de novembro de 2025
Service was great
Service was great
Still testing the fan but it seems great so far
20 de novembro de 2025
My dehumidifier was very promptly and…
My dehumidifier was very promptly and efficiently dispatched and received in good order.
7 de novembro de 2025
Easy to order
Easy to order ! Kept updated from the time I placed my order, until the time it arrived.
Fantastic service !
19 de novembro de 2025
What you see is what you get
17 de novembro de 2025
Very pleased with Solenco…
My order arrived the day after I ordered! This order was problem-free from start to end. Great customer service.
5 de novembro de 2025
Delivery was very prompt
Delivery was very prompt, very impressed by the service!
13 de novembro de 2025
Resposta da Solenco
Hi Mark,
Thank you for bringing this to our attention. I’m really sorry that your request for a corrected invoice slipped through the cracks, that’s not the experience we aim to provide.
We’ve picked it up now and are addressing it as a priority. You will receive your corrected invoice shortly.
If there’s anything else you need in the meantime, please feel free to reach out directly and we’ll be happy to assist.
Kind regards,
The Solenco Team
fast service top notch product
fast service, top notch product no fuss just perfect
10 de novembro de 2025
Staff are very helpful
Staff are very helpful. New legee 8 is a big improvement on the 688. Cleans way better. I still find that it battles with stains like coffee or tea spill drops specially if they are on the edge of the room. Have to say it copes with all the hair and sand very well, which is the major benefit for me. I run feral cat programme and also have very hairy dogs. We live on the coast in the desert. No lawn, Just sand.
27 de outubro de 2025
Stylish and efficient
Ordered online and they delivered just as promised. These are small stylish and efficient machines!
7 de novembro de 2025
Prompt Delivery
Prompt Delivery. I ordered my heater and it was delivered way ahead of the indicated date of delivery
4 de novembro de 2025
Awesome service!
Easy to find the relevant item, stock available, easy payment, super quick delivery! What else can a client ask for? Keep up the good standard.
3 de novembro de 2025
Worth 5 stars
From chatting to a consultant to placing an order and receiving package
Awesome
Well done
30 de outubro de 2025
The product works amazingly well…
The product works amazingly well controls the humidity like a rockstar.
28 de outubro de 2025
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