someone.health Opiniões 

661
TrustScore: 2 em 5

2,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Simply wanted to reschedule my appointment and they say to do so they charge an extra $100. I understand late fee rescheduling within 24hrs, i probably gave 12 hrs notice, but 100 for people... Ver mais

Classificada 1 em 5 estrelas

If you value your mental health and sanity do not use this service. They employ 'experts' who ignore Gp referrals, Go on 10 minute verbal tirades at patients and when sending a formal complaint to the... Ver mais

Classificada 5 em 5 estrelas

Dealing with mental health can be overwhelming, daunting and expensive. Although there's many reasons to go, there's just as many reasons that stops someone (me). Someone.health made it so much easi... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Just spoke to someone health on the phone to try to get support for making an appointment for a teenager and the lady was so rude! I asked respectfully if I could speak to another staff member and she... Ver mais

Informações sobre a empresa

  1. Psicólogo
  2. Clínica de saúde mental
  3. Serviço de saúde mental
  4. Terapeuta

Escrito pela empresa

Talk to someone.health about your mental health today. We connect you with Medicare bulk-billed video and phone psychologist counselling, Australia wide.


Informações de contacto

2,2

Mau

TrustScore: 2 em 5

661 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,2

Todas as opiniões

(661)

15 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very seamless process from beginning…

Very seamless process from beginning till actual therapy session. Easy to book a session with flexibility to choose from different time slots. Staff is really supportive and responsive too. Would highly recommend anyone struggling to give it a try. They also support bulk billing and not only that but also arrange a session with the GP for assessment to get you on the Mental Health Care Plan. So, please don't suffer in silence and reach out to get the professional help you need and you'll be taken care of.

15 de março de 2023
logótipo da someone.health

Resposta da someone.health

Thanks for your feedback Fariha - really pleased to hear you've had such a great experience with us so far!

Classificada 3 em 5 estrelas

Update website e.g when booking…

Update website e.g when booking appointment there should be a link next to the psychologist name to see bio. Instead having to open a new tab click on find psychologist scroll down all the names to eventually find the psychologist your looking to book with to read there bio to see if going to suit you. Or at least have all the psychologists in alphabetical order instead of all jumbled up when trying to read bio of new psychologist. Takes a while scrolling all the way down and up trying to find psychologist to read bio.

16 de março de 2023
Classificada 5 em 5 estrelas

Safe, secure, and more comfortable! Highly recommend!!

I've tried many times seeing a psychologist in person, and it was hard. My anxiety couldn't handle itself, so i never showed up for the second appointment with any of them. Since coming together with Someone.health i feel comfortable talking with them, just knowing i can be in my own comfort zone while having a conversation on the phone. The lady im seeing seems like she is very bubbly and willing to listen and give advice. So i highly recommend Someone.health

13 de março de 2023
logótipo da someone.health

Resposta da someone.health

Great to hear you've had a positive experience with us Jade 🙂 Thanks for your feedback!

Classificada 4 em 5 estrelas

Good listening

Good listening, some insights and referred to reading material.

13 de março de 2023
logótipo da someone.health

Resposta da someone.health

Thanks for your feedback Jill 🙂

Classificada 5 em 5 estrelas

Stress relief

Good to have some one to talk to

5 de março de 2023
logótipo da someone.health

Resposta da someone.health

Great to hear Julie - thanks fo your feedback 🙂

Classificada 5 em 5 estrelas

Easily Accessible and Affordable Mental Health Support

After a long period of no mental health therapy I had been struggling to cope with my complex diagnosis, triggers and challenges and have become a shadow of myself. Yesterday was a blessed relief for me to talk to someone who was supportive, understanding and compassionate. Rhys Paul immediately built rapport and was both insightful, knowledgeable and helpful. Someone's Health is easy to use, constant communication and 24/7 support. It is also bulk billed and affordable for people on a low income. Yesterday I felt I could breathe again. Highest recommendations.

9 de março de 2023
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Resposta da someone.health

Thank you so much for your feedback - we're so glad to hear you've had such a great experience with us so far!

Classificada 5 em 5 estrelas

Genuine

Appointment was easy to join, Was helpful, easy to communicate.

2 de março de 2023
logótipo da someone.health

Resposta da someone.health

Great to hear Cynthia 🙂 Appreciate your feedback!

Classificada 5 em 5 estrelas

A truly great experience

A truly great experience! They made the experience seamless and let me know if any issues. Highly recommend this professional service.

1 de março de 2023
logótipo da someone.health

Resposta da someone.health

Thank you Dee! We really appreciate your feedback and are so glad to hear you had such a positive experience with us

Classificada 5 em 5 estrelas

Counsellor was helpful

Counsellor was helpful, empathetic, professional and straightforward which I greatly appreciated.

7 de março de 2023
logótipo da someone.health

Resposta da someone.health

Happy to hear you had a positive experience with us Maria 🙂

Classificada 1 em 5 estrelas

Psychologist only stayed for 1/2 our session

My psychologist Susanne Gilmour arrived to our session 10 minutes late. 30 minutes into the session she said she had to go because her battery was running out and she couldn't be late to her next appointment. She was content to cut my session almost in half but not the next client. I told her I wanted my whole session and she said she had to go.

7 de março de 2023
Opinião espontânea
logótipo da someone.health

Resposta da someone.health

We apologise for the delay from your psychologist. We encourage clients to email feedback@someone.health so we can make sure you aren't charged for appointments that were not upheld by the psychologist. Should you experience this in the future please do get in touch with us and once again we are sorry about your shortened session.

Classificada 5 em 5 estrelas

My first ever psychologist appt!

My first ever psychologist appt and it was so perfect! I felt so nervous initially but Jessie Bendavid made me feel so comfortable and I was able to open up so much to her! Can’t wait for my next session

5 de março de 2023
logótipo da someone.health

Resposta da someone.health

Great to hear Jessica! Thanks for your feedback 🙂

Classificada 5 em 5 estrelas

Had a constructive consultation

Had a constructive consultation very easy to communicate and express my well, made to feel comfortable

3 de março de 2023
logótipo da someone.health

Resposta da someone.health

Thanks Stephen - really appreciate your feedback 🙂

Classificada 5 em 5 estrelas

Leading up to this I was a little…

Leading up to this I was a little anxious as I’ve never used this sort of service nor opened up about the pressures in my life. From the first moment I spoke with my psychologist that anxiety just washed away. I felt at ease and as though I was in a safe place to reach out for the help I needed. Thank you so much.

27 de fevereiro de 2023
logótipo da someone.health

Resposta da someone.health

Really glad to hear you've had such a positive experience Hannah! Thanks for your feedback

Classificada 5 em 5 estrelas

Good job by all involved

The appointment making process went well.
Andrew the psychologist was very professional and had a handle on things very quickly.

9 de fevereiro de 2023
logótipo da someone.health

Resposta da someone.health

Thanks Anne - very happy to hear it all went well 🙂

Classificada 5 em 5 estrelas

Susanne was great

20 de fevereiro de 2023
logótipo da someone.health

Resposta da someone.health

So glad to hear you've had a good experience with Susanne - thanks for your feedback!

Classificada 5 em 5 estrelas

Absolutely Brilliant !

Absolutely brilliant and already has me learning about myself after one session, thank you for listening :0

25 de fevereiro de 2023
logótipo da someone.health

Resposta da someone.health

Thank you so much for your feedback!! 🙂

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