someone.health Opiniões 

661
TrustScore: 2 em 5

2,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Simply wanted to reschedule my appointment and they say to do so they charge an extra $100. I understand late fee rescheduling within 24hrs, i probably gave 12 hrs notice, but 100 for people... Ver mais

Classificada 1 em 5 estrelas

If you value your mental health and sanity do not use this service. They employ 'experts' who ignore Gp referrals, Go on 10 minute verbal tirades at patients and when sending a formal complaint to the... Ver mais

Classificada 5 em 5 estrelas

Dealing with mental health can be overwhelming, daunting and expensive. Although there's many reasons to go, there's just as many reasons that stops someone (me). Someone.health made it so much easi... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Just spoke to someone health on the phone to try to get support for making an appointment for a teenager and the lady was so rude! I asked respectfully if I could speak to another staff member and she... Ver mais

Informações sobre a empresa

  1. Psicólogo
  2. Clínica de saúde mental
  3. Serviço de saúde mental
  4. Terapeuta

Escrito pela empresa

Talk to someone.health about your mental health today. We connect you with Medicare bulk-billed video and phone psychologist counselling, Australia wide.


Informações de contacto

2,2

Mau

TrustScore: 2 em 5

661 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,2

Todas as opiniões

(661)

15 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I have tried 4 times to book a follow…

I have tried 4 times to book a follow up appointment on line, it never seems to work, even after I put code in. It seems this site is a scam. Even the email on the home page does is not a valid email.

16 de janeiro de 2023
logótipo da someone.health

Resposta da someone.health

Hello we are sorry about your negative experience on our website. We have recently added a new call line to our websites main page to assist clients with booking. If you need assistance booking we are happy to help you over the phone on 1300-546-821 as well. We appreciate the feedback as it helps us improve and once again we are sorry you had a poor experience with us.

Classificada 5 em 5 estrelas

The fact you are so prompt and the wait…

The fact you are so prompt and the wait isn't too long
You can choose the professional you feel you're best matched to.
The overall experience was so positive.

3 de fevereiro de 2023
logótipo da someone.health

Resposta da someone.health

Thanks for your feedback Lisa, we really appreciate it! Glad to hear you've had such a positive experience

Classificada 5 em 5 estrelas

Makes dealing with mental health a bit easier

Dealing with mental health can be overwhelming, daunting and expensive. Although there's many reasons to go, there's just as many reasons that stops someone (me). Someone.health made it so much easier to choose a therapist and book an appointment. There wasn't huge wait times and it's much more affordable than other therapists around. I'm only one session in but already my therapist was warm and welcoming but also practical and realistic and above all wants to help me reach my mental health goals.

Big fan of Someone.health - thanks team!

7 de fevereiro de 2023
logótipo da someone.health

Resposta da someone.health

Wonderful to hear you have had a good experience so far Alex - thanks so much for your feedback!

Classificada 5 em 5 estrelas

Super convenient

There are Bios for everyone you can work with. This helps you choose someone who sounds like they might be the best fit for you. The times you can schedule appointments are convenient and work to when you are available. Also, they seem to genuinely want to help and there is not judgement. It’s great.

8 de fevereiro de 2023
logótipo da someone.health

Resposta da someone.health

Thanks for your feedback Christina! Happy to hear you had a great experience 🙂

Classificada 5 em 5 estrelas

User Friendly and Proffessional

Being able to review and then choose which psychologist suited my needs best was an awesome start. The whole process is very user friendly. I was very happy after my first consult, I felt very comfortable and optimistic about future care plan.

8 de fevereiro de 2023
logótipo da someone.health

Resposta da someone.health

Great to hear Leigh. Happy to hear your experience with us so far is going well.

Classificada 5 em 5 estrelas

I live in regional WA and being able to…

I live in regional WA and being able to access these services is very limited. Being able to have phone appointments the easiest way.

18 de janeiro de 2023
logótipo da someone.health

Resposta da someone.health

Happy to hear all went well Damon! Thanks for your feedback

Classificada 5 em 5 estrelas

Help and a relief to talk to a professional

It was such a help and a relief to talk to the psychologist, through Someone Health. They were very supportive and friendly. I was given useful tools for my particular issues (ASD and Anxiety). We covered a lot in an hour and I look forward to my next appointment.
The system was easy to use on my phone and we could see and hear each other clearly.

31 de janeiro de 2023
Opinião espontânea
logótipo da someone.health

Resposta da someone.health

Thank you very much for your feedback!

Classificada 5 em 5 estrelas

I am pleased that I finally found a…

I am pleased that I finally found a professional specialist in psychology that speaks my language and can understand me very well in all my feelings and needs. Also, it is entirely bulk billed which is very convenient as at the moment I cannot afford out-of-pocket expenses outside the budget.

23 de janeiro de 2023
logótipo da someone.health

Resposta da someone.health

Thanks for your feedback Erika - really glad you have found the experience so helpful 🙂

Classificada 4 em 5 estrelas

Seeking help when needed

I have found the process and finding a Psychologist to suit my needs easy and I'm glad I've found someone I can relate to and feel at ease with to talk to. I think it's important to feel comfortable and that you have someone who is able to help you through the process of healing from difficult times. Well worth looking into profiles to find the right person.

28 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Very thorough, good system, great counsellor

The company is very thorough in its booking process and having all your forms completed and ready for your psychologist. It was easy to make an appointment online, and the bookings team is very responsive and helpful. My counsellor was excellent, relatable and he really listened to me, giving me gentle suggestions and observations - it was like having a chat with an old friend or mentor. The video chat setup was easy to use and the quality of the video call really good. I waited over six months trying to get to see a counsellor. When someone sent me this link, I was booked within two weeks! And my counsellor even worked on a public holiday. I couldn't believe it, I had to double check with the bookings team lol

25 de janeiro de 2023
Classificada 4 em 5 estrelas

New patient

Response was very quick for an appointment and I was given a lot of personal help to change my date.
Very relaxing experience with my appointment,

23 de janeiro de 2023
Classificada 5 em 5 estrelas

So far so good.

So far so good. It is my first time having an appointment with someone health. My GP referred them to me and the psychologist I talked to was really nice and understanding person. In my opinion, I prefer to talk via call or because you don’t need to travel anymore and there is no waiting time to book an appointment.

19 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I have been blown away with the service…

I have been blown away with the service provided by someone.health. Such an easy process to book in a session and the psychologists have been nothing but supportive, friendly and professional.

18 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

I found it so easy to connect to the video call the audio and picture was great and the Psychologist was wonderful he was so easy to talk to and he really listened and didn’t judge at all and was very understanding and made me feel very comfortable and I felt so good after my appointment looking forward to my next appointment.

18 de janeiro de 2023

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais