Somo Opiniões 

157
•
TrustScore: 4 em 5

4,0

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've been an investor with Somo for a decade and I can't fault them. I've not lost any capital or interest on any of my loans including one that was overdue for nearly 4 years. They are extremely dil... Ver mais

Classificada 5 em 5 estrelas

The work from Joe in underwriting getting this extremely difficult bankruptcy case done in a very short space of time was second to none. The support from the head of sales Steve Dolmor is also seco... Ver mais

Classificada 1 em 5 estrelas

Unfortunately not a positive experience. Without writing an essay, I will just say that the process took 6 months and the property purchase would've fell through immediately if I didn't have the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Been working with Somo (and Ben Rose in particular) for a few years now and have always been thoroughly impressed with their service. Ben's always happy to answer any questions, dedicate his time... Ver mais

Informações sobre a empresa

  1. Serviços de finanças alternativos

Escrito pela empresa

Short term Bridging lender.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

157 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 63% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(157)

47 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I've been with SoMo from almost the…

I've been with SoMo from almost the beginning.
They have rewarded my faith in them over the years.
Louis gives a personal touch to the investors.
Simon is always available and answers my queries with a knowledgeable and friendly manner.
Keep doing what you do guys!

14 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Complaint completely dismissed

Complaint completely dismissed. That how they deal with customer feedback.

12 de janeiro de 2026
Opinião espontânea
logótipo da Somo

Resposta da Somo

Dear Mr Anwar,

We reviewed your complaint in full through our formal complaints process reviewing the relevant records and correspondence and, following our investigation, we were unable to uphold it. We’ve also responded to you directly by email with the outcome.

To summarise our response: where a loan is in Default and is being managed by our specialist Recoveries team, certain information (including live balances, redemption statements, confirmation of cleared funds, and exit arrangements) must be handled by that team only. This is to ensure accuracy and compliance, and it can mean customer service colleagues are unable to provide the updates you requested directly.

Your communications were acknowledged and responded to by the appropriate team and arrangements were put in place while you progressed your exit plan.

We recognise that this may not be the outcome you were hoping for and appreciate the time you have taken to raise your concerns. However, for the reasons outlined above, we are satisfied that our handling of the matter was appropriate and in line with our processes.

Kind regards,
Somo.

Classificada 5 em 5 estrelas

Somo Review – Straightforward, Friendly and Easy to Use

Somo has been great to deal with so far. They’re easy to contact, and it’s refreshing to be able to speak directly to real people who can offer clear advice and guidance when making an investment.

Their investment website and investor dashboard are both very easy to use and understand. Everything is laid out clearly, making it simple to track investments and find the information you need without any hassle.

Overall, Somo provides a smooth and supportive investment experience, and I’m very happy with the service they offer.

21 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Once they have you locked in they won't speak to you

We have been trying to contact SoMo for over a month to discuss our current bridge and have had absolutely nothing back. We have tried going directly and also through our broker but we can not get anyone to call us back. Disappointment from start to finish, promise so much and deliver very little

16 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The computer says YES!

Steve at Somo has consistently gone above and beyond to support my applications. He not only works hard to secure an offer, but also explains the process clearly and simply, something I’ve not experienced with other lenders.

Despite having limited income and a challenging credit history, Steve helped me secure an approved bridging offer of £225,000 for a buy-to-let purchase.

This isn’t my first experience with Somo either. Steve has successfully supported previous applications for me in the past, and I’ve always found the service to be excellent.

For this reason, I highly recommend Somo and if you're lucky enough to get Steve, take full advantage!

29 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Somo Investments

I have been investing with Somo over the past 3 years. During that time I have found them very professional and great to deal with. I experienced solid returns as well as exceptional customer service through Simon Cottrell. Highly recommended.

29 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended!

I have been investing with Somo for just over a year and could not be happier. So far, absolutely everything has been exactly as promised - and more.

I personally liaise with Simon Cottrell, who is always responsive, knowledgeable, and incredibly helpful.

In the landscape of high-risk, high-return investments, Somo truly stands out. They strike a rare and valuable balance between offering a simple, clear interface and maintaining a strong, approachable human presence behind it.

Highly recommended!

28 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I really can't fault Somo

I really can't fault Somo, their attention to detail and customer service is second to none. Not forgetting a good return on investments, highly recommended.

4 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid

Avoid. Took our booking fee and offered a loan secured by second charge however the documents issued were for a first charge. Refused to amend papers so had to walk away almost £1000 down

31 de março de 2025
Opinião espontânea
logótipo da Somo

Resposta da Somo

Dear Maddie,

We’re sorry to hear about your experience. We’re committed to transparency and ensuring all documents are issued in line with our customers’ expectations and the terms agreed.

We would like the opportunity to investigate this further but we’ve been unable to locate your name on our system.

Can you please get in touch with us directly at legals@somo.co.uk, quoting any case reference and we will begin our investigation straight away.

Best regards,
Rob Johnson, Head of Underwriting.

Classificada 1 em 5 estrelas

Somo asked me to take down last review

Somo asked me to take down last review. I left a negative review about this company a very short while ago. I was unable to pay back a loan secured on my house but as soon as i knew i was unable to repay the loan i put my house up for sale on my own so that i could repay it as soon as possible (something the courts would see as me trying my best) they knew about my circumstances and that i had put the house up for sale straight away, I missed one e-mail from redemptions due to health reasons but never had any postal correspondence. They have known about my suicide attempts over this and the fact that i was run over at 40mph and still need surgery etc. They also know about my child that has mental health issues that lives here, They also instructed a receivers company before the seven days that they had given me (borderline illegal) then after i had left a review on trust pilot i got a call from a woman from redemptions saying "you really aren't helping yourself by leaving that review" i had to take down the last review because then the directors would "call off the receivers" which were instructed before the seven days were up. The receivers they use has the same director that owns a solicitors and also a financing company, This is wrong but if the directors of somo want me to take this review down, contact me yourselves as the woman from redemptions didn't make this any better and my solicitor isn't happy at all. I thought trust pilot was about trust not threatening people to take their reviews down? where's the trust in that? How many others have they asked or threatened to take reviews down? The conversation from somo was listened to by 3 people that have jobs in the government that are very trust worthy so dont say the converstion din't happen as phone records don't lie.

Update : I have spoken to a national newspaper who are investigating and are going to publish because of some of the tactics they use.

12 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid this company if you are serious about inverstment

I initially joined Somo when they were still called The Bridge Crowd. What attracted me was their promise of good returns and their claim of zero capital losses (which is still displayed on their website). However, based on other reviews and my own experience, I have to say that claim is misleading.

My first couple of investments with them in 2016 went smoothly—I received both the interest and my capital back. But the investment I made in 2019 turned into a nightmare. It has been six years now, and I have yet to recover my capital, let alone any interest.

Despite this, they continue to claim no capital losses, which feels deceptive. Honestly, it sounds like a scam—doesn't it?

17 de fevereiro de 2025
Opinião espontânea
logótipo da Somo

Resposta da Somo

Dear Fine Nest Property,

Thank you for taking the time to share your experience.
We appreciate your continued investment with Somo and understand that you have made 11 separate loans with us. Of these, 10 have successfully repaid both your capital and interest in full, delivering the advertised returns—if not higher in cases where loans were rolled over.

We recognise that one loan is taking longer to resolve than you had anticipated, and we sincerely appreciate your patience. As with any secured lending, their are risks and there are occasions where recoveries take longer than expected, particularly when legal proceedings are involved.

This specific loan is subject to a negligent valuation claim, a process that requires several steps. First, we must repossess and sell the property. If there is a shortfall and the property was incorrectly undervalued, we will pursue a claim against the surveyors via their insurance. While this process takes time, please rest assured that all legal costs are covered by Somo.

Although valuation negligence claims are rare, they can occasionally occur. However, in previous cases, all investors were repaid their capital in full, with some also receiving interest. Out of the 1,938 loans we have facilitated to date, only 6 (0.0003%) have resulted in valuation negligence claims.

At Somo, investor security is our top priority. Since our inception, we have successfully recovered investor capital across all redeemed loans, which is why we confidently state that we have reported zero capital losses in over 10 years of trading. We continually advertise that a loss is only recognise when there are no reasonable avenues of recovery remains. As this loan of which you are complaining still has a viable path to recovery through the negligence claim, it remains active. We take issue with the term “scam” as it does not reflect the reality of the situation or our track record.

We understand that waiting for a resolution can be frustrating, and we regret any concern this has caused. We are committed to full transparency and want to reassure you that we are actively working on this matter. We have offered you the ability to speak to the solicitors in this matter so that you can find out more. We hope this helps clarify the situation, and we would appreciate the opportunity to provide you with regular updates in your preferred format.

Warm regards,
Simon Cottrell.

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