Somo Opiniões 

157
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've been an investor with Somo for a decade and I can't fault them. I've not lost any capital or interest on any of my loans including one that was overdue for nearly 4 years. They are extremely dil... Ver mais

Classificada 5 em 5 estrelas

The work from Joe in underwriting getting this extremely difficult bankruptcy case done in a very short space of time was second to none. The support from the head of sales Steve Dolmor is also seco... Ver mais

Classificada 1 em 5 estrelas

Unfortunately not a positive experience. Without writing an essay, I will just say that the process took 6 months and the property purchase would've fell through immediately if I didn't have the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Been working with Somo (and Ben Rose in particular) for a few years now and have always been thoroughly impressed with their service. Ben's always happy to answer any questions, dedicate his time... Ver mais

Informações sobre a empresa

  1. Serviços de finanças alternativos

Escrito pela empresa

Short term Bridging lender.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

157 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as opiniões

(157)

47 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

AWFUL For Borrowers

Without a doubt, the biggest bunch of cowboys I've ever heard came across! Do they want to lend money?

First off, ask who their solictors are. If they're using FieldFi**er - you're in for a rough ride of pointless questions and delaying tactics. We were asked to produce original loan documents for a mortgage that was 15yrs old because Somo wanted to see it.

A few days before completion we were issued new loan documents that were somewhat £130k less than the loan documents that we signed a couple of weeks prior.

Aren't bridging loans supposed to be quick? Not if you use SOMO They're in no rush to get anything done at all, almost 3 months to complete - would not recommend.

Finally - if you're wondering why there are so many positive reviews and no negative ones, they remove the negative ones for being "inaccurate".

24 de janeiro de 2025
Opinião espontânea
logótipo da Somo

Resposta da Somo

Dear Brian,

Thank you for reaching out regarding your concerns. We appreciate your patience throughout the process and want to provide clarity on the timeline of your case.
We understand that securing financing is time-sensitive, and we want to assure you that at no point did Somo intentionally delay your application or act in a manner to avoid lending. However, based on the records of our underwriting and legal teams, the timeline was largely impacted by factors outside our control.

1. Allegation of Delay Tactics
- The underwriting process began immediately upon the case being locked in on 18/11/2024.
- Valuations were initially scheduled for 21/11/2024 but had to be rescheduled due to tenant issues, delaying receipt until 12/12/2024.
- Underwriting was significantly delayed due to missing or incorrectly signed documents. Despite multiple follow-ups, critical information was not provided in a timely manner.

2. Processing Time & Loan Completion
- The case remained active for 45 working days, during which over 200 emails were exchanged to progress the loan.
- Legal work started on 20/11/2024, and loan documents were issued by 19/12/2024. However, revised documents were required due to changes on your end, finalising only in late January.
- Despite these challenges, the loan was successfully completed on 27/01/2025.

3. Commitment to Lending
- Somo was committed to completing your loan, as evidenced by our continuous efforts to resolve outstanding underwriting and legal matters.
- Any adjustments made were to ensure you could still access financing rather than face outright rejection.
- Your review states that do Somo actually want to lend money, well yes, as we provided finance to you.

We appreciate your frustrations, and we regret any inconvenience you may have experienced. However, we trust that this explanation demonstrates that Somo acted in good faith and worked diligently to progress your case despite significant challenges.
If you have any further concerns, we would be happy to discuss them directly.

We understand that you may have noticed Somo’s strong track record of positive reviews and want to clarify how we manage feedback. Somo has earned a high volume of positive reviews because we work hard to deliver great outcomes for our clients. Many borrowers and brokers share their experiences because we provide financial solutions that others cannot, and we take pride in the service we offer.

However, we also welcome honest and constructive feedback, whether positive or critical. The only instance where a review may be removed is if it is factually inaccurate, fraudulent, or violates platform guidelines; and ultimately the decision to remove such review lies with Trust Pilot themselves. Fortunately, this is rare, as most feedback—whether positive or highlighting areas for improvement—is genuine.

Our reputation is built on transparency and results, and we remain committed to delivering the best possible service to all our clients. If you have specific concerns, we’d be happy to discuss them further.

Best regards,

Somo.

Classificada 4 em 5 estrelas

Beware the " unexpected" ......

Beware the " unexpected" and get a guarantee of all areas you may be liable for in terms of searches etc
The line " each case is dealt with individually" as a reason for not being able to give exact costs was quoted too often.

29 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Service

Amazing service provided by Kyle Hunt & Claire Banks, nothing was to much trouble, even changing the loan size at the last minute. Bending over backwards, to provide out client with what they need. Always available or called me back when I got in touch, emails responded too within an hour (and quicker). Thank you so much, you both went above and beyond any expectations.

18 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Title: Disappointing Experience with High Costs

I borrowed £185,000 and received approximately £154,000 after excluding retained interest for a 12-month period starting in November 2022. From November, 2023I have been paying around £1,600 in interest, monthly to present. Now, I have been informed that I owe £278,000 over a 24-month repayment period, secured against my property.

This experience has been frustrating due to the unexpected increase in the repayment amount and the overall lack of transparency regarding the terms. I would caution others to carefully consider the implications of borrowing from this lender.

At the moment I am in deep “sea”, I need to come out. Is there anyone who can advise or help. Currently remortgaging but the escalations are making it quite challenging to do so. It’s like their interest is the house not the money. I am not prepared to loose the house.

IN RESPONSE TO YOUR RESPONSE

Thank you for taking the time to reply. However, my concerns remain unresolved. The significant increase in the repayment amount, coupled with a lack of transparency, has placed me in a very difficult financial position. While I acknowledge that terms exist, borrowers should not be subjected to unexpected escalations that make repayment increasingly unmanageable.

At the beginning of 2024, you further increased the outstanding balance, which led to the rejection of my mortgage offer. Now that I have secured another offer, your actions are making it even more challenging to proceed.

Additionally, your calculations fail to acknowledge key financial aspects:

The retained interest deducted upfront.
The 14 payments of £1,600 I have made since November 2023, totaling over £45,000 - possibly interest only (in two years, since - Nov 2022).
Despite this, you now claim I owe £325,000 on an original loan of £185,000—of which I only received just over £153,000. I need to be able to refinance to repay what I borrowed, but these escalating figures make that impossible. I am not planning to sell my home but to do what I can to save it. Put yourself in my shoes.

I urge you to reconsider your approach to transparency and customer support. If a fair resolution is possible, I am open to discussion. Otherwise, I will continue exploring all available options, including regulatory bodies and financial advice services, to ensure this situation is handled appropriately.

ADDITIONAL INFORMATION
I would like to bring to your attention that I have not yet discussed additional fees, including those for solicitors on both sides, which are all being incurred by me. I’m concerned that, as a regulated entity, you are offering an unregulated product, which I find to be quite misleading. I feel like what you want is the house not the money.

To be continued or to be updated..... hoping for a fair and favourable outcome. I hope and waiting!!!

30 de abril de 2024
Opinião espontânea
logótipo da Somo

Resposta da Somo

Dear Sith,

Thank you for taking the time to write a review.

In response to your view, and without revealing specific details to avoid identifying you or your account, the loan was due to be repaid in November 2023. You did not repay your loan by this date and you subsequently fell into default. We worked with you to agree and we set up an arrangement for you to make a payment towards the interest. That arrangement allowed you an adequate amount of time (at your request) to February 2024 for you finalise your exit plan. You did not repay your loan by February 2024 and we agreed a further period of time with you until May 2024. At that time you could not provide satisfactory evidence that you had an exit plan in place and this resulted in enforcement action being taken.

Somo’s robust loan management processes are designed to protect both borrower and investor - one of the reasons we have suffered no capital losses in 10 years of successful trading. We make every effort to work with borrowers to achieve a satisfactory outcome for all parties when they face financial problems and/or if their intended repayment plan does not materialise. Repossession is very much the last resort in such situations and the proportion of cases in default which reach this stage is extremely low. We took this difficult decision as your loan was 15 months overdue and there was no exit plan.

If you would like to discuss this further with our team, please reach out to us directly.

Sincerely,

Somo.

Classificada 5 em 5 estrelas

Excellent service

Excellent service. They kept in regular contact with me on the case. Third parties slowed the process down but it's good that we got it completed.

Harvey, Jess and Andres got the deal done and it was an excellent job. Special thanks to them.

14 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Bridging Loan

Joe, George and Jamie did an excellent job in processing my application and keeping me fully informed about its progress, assisting with the options open to me as it went along. The result is one I am pleased with and I would recommend Somo and the support, from those I mention above.

22 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Underwriter kudos!

Joe Cash was absolutely phenomenal. I work with many Underwriters in my line of work, but Joe's swiftness, professionalism, knowledge and time sensitivity helped complete one of the hardest bridging cases I've dealt with. Thanks again Joe and of course his colleagues.

2 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Thoroughly recommended.

These people are like terriers the way they go after the crooks and defaulters in order to get the investors their capital back. Fortunately, most of their borrowers are honest but woe betide the dishonest ones. Thoroughly recommended.

21 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Consummate professionals

I have invested in various P2P platforms for over 11 years and SOMO is the best.

Inevitably, the recovery process on defaulted loans sometimes takes a very long time, but because SOMO stands for detailed knowledge, meticulous preparation, persistence, and patience the eventual outcome is invariably good.

Since I joined SOMO in 2016 all completed loans have repaid all the capital and only one or two have paid less than the full amount of interest.

I am happy to recommend this company to other investors.

20 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I feel Somo put the customer first

I feel Somo put the customer first. Whenever there is an issue with a loan Somo make sure the customer (lender) is fully informed and they go above and beyond to ensure the lender is not out of pocket. I’ve had my fingers burnt with other companies, but my trust has grown with Somo.

20 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

It has been a traumatised deal that…

It has been a traumatised deal that could have ended with the client having to go elsewhere, but due to the professional and determined attitude of Joe Cash, Harvey and Jessica they got this over the line. The client in this case has gone to hell and back due to poor treatment by solicitors but we got there in the end.

27 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I met Denae and everything was fine,I…

I met Denae a wonderful lady and everything was fine, from start to finish I was told by her that the loan was approved and I needed to pay the lock-in fee of £350 AND the valuator fee of £654 a total of £1004 was paid, and after that, I got an email from Mr. KYLE the underwriter that my loan will pay out in few days,
thank you
Rob and Denae.

13 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A very good experience.

From the outsight we were able to work well with Nathan to move our position forward. Towards the end Suzanne was very helpful to ensure that we achieved a successful conclusion. I would recommend to others if required.

13 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

This company should be seriously…

This company should be seriously investigated and the CEO jailed for totally ripping people off. How can you charge £13,000 for paying off a loan just over a month late even though I informed them? Heartless crooks.

25 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Awful company and in my experience I…

Awful company and in my experience I feel are just a con with no intention of releasing fund
Been going through a deal since October 2023 was told completion would be end of January 2024 it’s now April and I’ve given up with them
They have done nothing but think of reasons to make the deal impossible, they should be helping us and have done the total opposite
They put a deal on the table and then change after they sent a valuation back £20000 below the value which increased our deposit
Then right before completion sent the so called asset manger to view the property again who then came back and said the cost of works would be above £50k when we are professionals who have told them cost of works would be £25k and that’s with plenty of contingency in it
So basically they have just wasted 6months of our time, the sellers time and also over £5k in fees paying for there solicitors, ours , and all the fees involved

Completely agree with the last comment they are a con and I don’t even think they have the funds and it’s all just a scam tbh, none of it makes sense

19 de abril de 2024
Opinião espontânea
logótipo da Somo

Resposta da Somo

We have been unable to contact you since your review.

We do not want to share publicly the details of the finance you were looking to take with Somo but, in short, given the condition of the property there were a number of issues flagged by the valuer that we have had to overcome.

However we have been in a position to complete for several weeks now but Somo, your broker and your solicitor have all been unable to contact you. Please can you contact the office direct so we can progress to completion on this case.

Thank you.

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