Great virtual tour where we discussed use specific to my elder mom and all the additions to the Premium model. No sales pressure or upselling. No commission. Whether by web chat, phone, or email, t... Ver mais
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Leia as opiniões dos outros
Spending $8k online is always a little concerning but Sondercare was excellent! Communication was there every step. We received the bed in 7 days and LOVE it. The contractor who handled setup only ga... Ver mais
Company was very responsive. The “white glove” delivery wasn’t what we expected. It was a moving van not connected with the Sondercare Company. They brought the wrong sized bed and had to make a secon... Ver mais
A empresa respondeu
Yes the bed is expensive but it has amazing features looks like a normal bed which makes my Dad feel good. The bed's positions are extremely helpful given my Dad's mobility issues but he does need as... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fabricante de equipamento médico
- também em
- Fornecedor de equipamento médico
- Loja de artigos hospitalares
Escrito pela empresa
At SonderCare, we're committed to bringing top of the line home care products to the North American market. One of our most popular offerings is the Aura line of home hospital beds. We've made it our mission to supply the home healthcare and senior living market with the best hospital beds, mobility devices and safety accessories available. What sets our beds apart is that they deliver all the care and support of a traditional hospital bed, but with a luxury, stylish, and non-institutional design. Plus, they meet and exceed all the current medical certification standards. For over three decades, we've been revolutionizing the homecare product industry, covering everything from engineering and production to marketing and sales. Our team is united by a common passion: helping people lead better lives through innovative home healthcare products sourced from around the globe.
Informações de contacto
2995 Page St, N5V 4P6, London, Canadá
- 8336497772
- info@sondercare.com
- sondercare.com
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As soon as I placed the order I…
As soon as I placed the order I received a call helping me through the shipping process. The representative was courteous and pleasant. The item ordered came as expected and packaged well.
My mom loves her new Sondercare bed
My mom loves her new Sondercare bed. She is able to sleep better and move the bed position to more comfortable positions when necessary.
Great service
Great information and customer service. Very helpful with all the questions we had.
This is the best bed that i have ever…
This is the best bed that i have ever gotten. I am handicapped, and have had trouble with beds. I found this online and cked out the company. The people were very helpful, and had great personalities. Whatever i needed , or asked about they answered. I bought the premium aura twin bed, and sheets, stand and extra length part also the extra bars.All are top notch as is the bed. This is the most sturdy bed , and i would recommend it to anybody.The installers were very nice and polite. They did a super job and and answered all if our questions.
We are very happy with the bed
We are very happy with the bed. It far exceeds the description. The sales, delivery , setup teams were very responsive as well. We would highly recommend this bed to anyone else. It is a bit pricey, but the quality reflects just that
The men who delivered the bed and other…
The men who delivered the bed and other things I ordered were wonderful: on time, polite, friendly and hard workers. They worked out several obstacles and completed the setup in good time.
White glove fast delivery
Moving from rehab back to my Highrise home I needed the bed delivered and fully installed by specific day and they promised to do that and even delivered it one day early.
Very pleased with their honesty and performance
Everyone was professional
Everyone was professional, knowledgeable and reassuring in a high stress situation for me.
Great customer service
Great customer service. Delivery was on time and professional.
Victoria helped me look through the…
Victoria helped me look through the beds catalog and explained the differences between the beds which is the widths and some of the fabric design aspects. All of the beds did exactly what I needed which was to go very high for the nurses and very low for sleeping at night. Very friendly and helpful customer service overall.
Comfort and Design!
It’s a Canadian company! So happy! The SonderCare Aura Premium bed
is phenomenal! Needed a functional bed and wanted one that didn’t look like a hospital bed, and really hoped it was possible. I googled hospital beds and then saw SonderCare! The design is modern.Victoria was kind, great to talk with and gave customer service that went above and beyond!
The Dream Mattress is super comfortable. The control bar is illuminated and easy to use. Delivery was quick.
Awesome all the way around!
There was nothing that I didnt find absolutely top notch with my experience! From the ordering to the customer service, seamlessly awesome! 10/10 HIGHLY RECOMMEND!!
White glove delivery and setup
White glove delivery and setup was great - Andrew the technician was prompt, very friendly and helpful and very efficiently set up the bed. My wife is enjoying the very comfortable bed and the adjustments are very easy with the handy and very user friendly remote. So far, very pleased with purchase
Communication with your representatives…
Communication with your representatives especially Victoria very helpful and professional. Went out of her way to find something that would fit my needs and budget.
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