Soren's House Opiniões 

217
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered some mustard made red coat hangers for my toddlers room, they look great in his open wardrobe. The ordering was super easy and delivery was really quick.

Classificada 5 em 5 estrelas

Such a stylish and lovely doll! I bought this as a baby shower gift and they absolutely adored it. A brilliant shopping experience, with super fast shipping too. Chic products, excellent quality and... Ver mais

Classificada 5 em 5 estrelas

First time purchase from Soren's House. Items arrived very quickly, beautifully packaged. I hadn't appreciated their mission until i read the card that came with my items. I feel the shop beautifully... Ver mais

Classificada 5 em 5 estrelas

Just received another parcel from Soren's House. A lovely selection of bits and bobs for my manager before he heads off on paternity leave. Lovely quality, well packaged and arrived Monday morning des... Ver mais

Informações sobre a empresa

  1. Loja de brinquedos
  2. também em
  3. Loja infantil

Escrito pela empresa

At Soren's House, we want to take children back to a simple, natural and organic childhood. We want them to be inspired by modern design, by nature and this wonderful world that we live in. To be creative, to be imaginative, to be themselves. But mostl...


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

217 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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4,2

Todas as opiniões

(217)

43 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

"Above & Beyond"

"Above & Beyond"

​I cannot recommend Soren's House enough! We were in a tough spot when parts for our Oeuf bunk bed went missing during a move. Max was incredible and went above and beyond to help us. He took the time to check directly with the supplier for the correct assembly manual and coordinated the entire ordering and shipping process for the replacements. His communication was fantastic throughout. Oeuf should be very pleased to have such a dedicated supplier representing them. Truly impressive customer service!

21 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I purched the wooden tumbling stones…

I purched the wooden tumbling stones for the children I work with and they did not disappoint the kids thoroughly enjoyed using their creative imagination whilst playing with the tumbling stones which i plan on buying more of to give the children a wider range to create more.

4 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible customer service

I have emailed this company twice and sent social media messages to no response regarding my faulty table that i purchased 4 months ago and they have not responded. Do not use this company!

31 de março de 2026
Opinião espontânea
logótipo da Soren's House

Resposta da Soren's House

Hi Chris, as explained on the instagram messages your emails had gone into spam. I’m so sorry about that! I have emailed Danielle today. We will get back to you ASAP with a resolution.

Best wishes,
Claire

Classificada 5 em 5 estrelas

Fantastic experience

Fantastic experience! A lovely variety of brands to choose from. My order arrived quickly and was exactly as described on the website. Great quality and excellent service - highly recommend!

9 de fevereiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Very mixed experience so far

Very mixed experience so far. I ordered two items - one in stock and one with an expected delivery in a few weeks. The in-stock item arrived within a reasonable timeframe and was well packaged. However, the second item is now two weeks overdue compared to the original delivery estimate.

Customer service does not proactively update you about delays; you have to chase for information, and even then the responses are robotic and incomplete. Phone calls go unanswered. I like to support small businesses, but not when professionalism is lacking.

Update: poor communication and delays resume. For context when ordering, on the website 4 weeks was indicated, it’s been now just over 6 weeks and still no shipping confirmation. Being a small business doesn’t excuse this behaviour and incorrect delivery estimates provided when ordering.

13 de fevereiro de 2026
Opinião espontânea
logótipo da Soren's House

Resposta da Soren's House

Hi Defne,

Thank you for leaving us a review. The Lorena Canals item that you ordered quotes approximately 4 weeks for delivery, I am so sorry if this was missed. This will be arriving on our new shipment over the next week, we will get this to you as soon as received. We are a small family business and our phone lines are not always manned, but we do reply to voice messages. Thank you again for your patience, we will get this to you as soon as it arrives.

Best wishes,
Sally

Classificada 5 em 5 estrelas

Great online baby store

Great selection on website with lots of lovely curated bits for children, ordered two things for my nephews at Christmas and they were perfect, delivery was quick too. Would absolutely go to Søren’s house for any baby bits again!

15 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I purchased the Finnsøn ASTRID Eco Universal Stroller Mittens

I purchased the Finnsøn ASTRID Eco Universal Stroller Mittens for my daughter as a Christmas gift. She recently had a baby. She absolutely loves them and has been using them since Christmas whenever she takes our granddaughter out for a walk. Dad has also been sneaking his hands inside them as well! She like having the ability to keep warm and have the use of her fingers when she needs them. They can be left attached to the pram. Great product. Delivery was quick and packaging perfect.

15 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered two art prints for grandson’s…

Ordered two art prints for grandson’s nursery as first Christmas present. Three day delivery. Ten days later not received. Tried to phone and leave message - cut off. Sent email. No reply. Sent messages through automated links - email saying delivery would be sent that day and would receive email updates. Christmas Eve - no updates, no order received, no Christmas present for grandson’s first Christmas. Money taken. Really disappointed. Terrible customer service. Want to support independent retailers online but cannot support Soren’s House sadly.

24 de dezembro de 2025
Opinião espontânea
logótipo da Soren's House

Resposta da Soren's House

Hi Alison,

I am so sorry about this. The prints that you ordered are delivered directly from the brand. I can see that customer services replied to you on the 18th of December, it may have gone into your spam folder? I’ll get this resolved for you urgently. Huge apologies again for the disappointment and inconvenience.

Best wishes,
Sally

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