Sadly i had a faulty earring. I am a fan of Soru earrings, they are beautiful, starting bit of a collection... Due to busyness of day life i left for a while to contact Soru regarding this. Eve... Ver mais
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Ordering was easy as illustrations and descriptions of the product were very good. The chain I ordered is very pretty.
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I was unsure as to whether Soru's charms were compatible for all bracelets. So I messaged via what's app. Deb responded and was unbelievably helpful. She even suggested small charms that wouldn't be t... Ver mais
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I ordered the Treasures Sun earrings (absolutely stunning, though just a bit too warm for my skin tone). When I made my return, I left this feedback—and was genuinely blown away when Zahide reached... Ver mais
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Informações sobre a empresa
- Ourivesaria
- também em
- Joalharia personalizada
- Joalheiro
- Loja de acessórios de moda
- Loja de lembranças
- Negociante de diamantes
Sobre Soru Jewellery
Escrito pela empresa
Soru Jewellery
Our vision is to create statement jewellery that exudes creativity, happiness and Italian flair, made using high quality materials and sold at attainable prices.
Our jewellery is designed in the UK and is ethically handmade mostly in Italy and Turkey, using solid gold, gold plated solid silver and genuine gemstones.
Drawing inspiration from nature, our collections are closely connected to all things celestial and nautical, including suns, moons, stars and shells. Loved among influencers and celebrities, including the Royals, The princess of Wales is known to have worn Soru Jewellery on many occasions.
Our statement pearl earrings and hoop earrings have gained cult status and are instantly recognisable as Soru and our detachable charm collection is versatile and fun.
Founded by sisters, Francesca Kelly and Marianna Doyle in 2013, Soru Jewellery has become the go to brand for beautifully made statement jewellery using the finest materials at an attainable price.
New Arrivals Best Sellers All Jewellery Follow on InstagramInformações de contacto
Solihull, Reino Unido
- customercare@sorujewellery.com
- sorujewellery.com
4,7
Excelente
377 opiniões
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Wonderful jewelry brand
It's always a little nerve-wracking ordering jewelry from a brand that's new to me and spending quite a bit of money on it too. Soru were so reliable and unbelievably quick to deliver my items. The necklace and charms arrived just over 24 hours after I placed the order with regular shipping. The items were more beautiful in person than on the website! I'll be wearing my charm necklace constantly, and I will absolutely order from Soru again because I'm obsessed with their charms now. One momentous day, I'll buy a micro mosaic too!
1 de agosto de 2024
Opinião espontânea
Resposta da Soru Jewellery
Hi Mel,
What a lovely review for me to read, thank you so much for taking the time to leave your experience, we really appreciate it. I absolutely know what you mean about buying from an unknown brand and im glad we are no longer the unknown :-) We look forward to welcoming you back again soon
Beautiful intricate detailing on mosaic…
Beautiful intricate detailing on mosaic necklace. Amazing kind and prompt customer service!! X
26 de julho de 2024
Opinião espontânea
Resposta da Soru Jewellery
Im so happy to hear this, thank you so much for taking the time to leave your review for us and the mosaic necklaces are very special so you have a beautiful piece - my absolute faves!
I love Soru products
I love Soru products! My family have ordered many products from their website.
I ordered my mum a pair of long heart earrings for my wedding day. Unfortunately DHL delivered them broken and Soru replied immediately and sent a new pair! The team were so helpful and considerate. Thanks again!
10 de junho de 2024
Opinião espontânea
Resposta da Soru Jewellery
Hi Georgia,
Im so pleased to hear you have been happy with the service you received, i really hope your mum loved her earrings and that you had a wonderful wedding day! We look forward to welcoming you back again soon
Bought many lovely things from soru
Bought many lovely things from soru. The turquoise earrings are lovely. Not too big, not too small. It’s my new favourite gemstone. Great for summer. Your jewellery is well made, lasts a lifetime and is keenly priced.
10 de julho de 2024
Resposta da Soru Jewellery
Hi Caroline,
Thank you so much for taking the time to leave your review for us, im so happy to hear that you are enjoying your jewellery, turquoise is always a go to colour for me during the summer months too and I hope you enjoying wearing your earrings for many summers to come.
Resposta da Soru Jewellery
Hi Laura,
Thank you so much! Really happy to hear this and hope you love wearing them :-)
Great customer services who managed my…
Great customer services who managed my expectations on delivery timing
9 de julho de 2024
Resposta da Soru Jewellery
Hi Leah,
Thank you for leaving your review for us and im so pleased to hear you were happy with the customer service you received. We look forward to welcoming you back again soon
Delighted with my order and so beautifully packaged
Delighted with my order and so beautiful lily
8 de julho de 2024
Resposta da Soru Jewellery
Hi Patricia,
Thank you so much for leaving your review for us, we love to delight! And I agree on the packaging :-) We look forward to welcoming you back again soon
I LOVE my necklace and the shipping was…
I LOVE my necklace and the shipping was amazingly fast!!
8 de julho de 2024
Resposta da Soru Jewellery
Hi Sharon,
Oh yay! So pleased to hear this, thank you for taking the time to leave your review for us and hope you are enjoying wearing your new necklace :-)
My type of earrings
The earrings are beautiful, not too flashy but perfect for a job interview or a special occasion, even daily wear. The ordering process to Asia was smooth like always!
2 de julho de 2024
Resposta da Soru Jewellery
Hi Hanilee,
Thank you so much for leaving your review for us, we really appreciate it and so happy to hear that the shipping to Asia was smooth too :-) The baroque pearl studs you chose are so elegant and timeless, really hope you enjoy wearing them
Really beautiful earrings and speedy…
Really beautiful earrings and speedy delivery. New go-to brand for earrings! Love my new ones.
1 de julho de 2024
Resposta da Soru Jewellery
Hi Yasmin,
Im so pleased to hear this :-) Thank you for taking the time to leave your review for us and I hope you are enjoying wearing your new earrings! We look forward to welcoming you back again soon.
I love the Rosalia earrings
I love the Rosalia earrings, they are tad bit heavy but all day wearable.
26 de junho de 2024
Resposta da Soru Jewellery
Hi Crystal,
Thank you for taking the time to leave your review for us, the Rosalia earrings are an original of ours and such a special style, i'm so happy that you like them too. We look forward to welcoming you back again soon.
Beautiful holiday/sunshine piece
27 de junho de 2024
Resposta da Soru Jewellery
Hi Sharon,
So pleased to hear this, hope you are enjoying wearing your new jewels and some beautiful sunshine too :-)
Beautiful jewellery and packaging…
Beautiful jewellery and packaging exactly what I was looking for and arrived super quickly. I will definitely be buying more items from this website.
1 de julho de 2024
Resposta da Soru Jewellery
Hi Michelle,
Thats so lovey to hear, thank you so much and for taking the time to leave your review for us. We look forward to welcoming you back again soon :-)
Resposta da Soru Jewellery
Hi Rachael,
Thank you so much! We really appreciate you taking the time to leave your review for us :-)
Magical
I absolutely love my jewelry from Soru. The detail in the packaging, the uniqueness and the quality of the jewelry. For me It’s like Christmas in July. Love❤️
27 de junho de 2024
Resposta da Soru Jewellery
Hi Holly,
Awww I love this! Christmas in July :-) Thank you so much for taking the time to leave your review for us and we look forward to welcoming you back again soon.
Prompt delivery
Prompt delivery, beautifully wrapped and presented, so happy with the Linda necklace and Gigi earrings. The quality and attention to detail is unreal, cannot wait to wear them! ❤️
14 de junho de 2024
Resposta da Soru Jewellery
Hi Julie, I’m so happy to hear this, two of my absolute staple styles! Thank you for taking the time to leave your review for us and we hope to welcome you back again soon
Soru make the most beautiful jewellery
Soru make the most beautiful jewellery. Their customer service is spot on and couldn’t be more helpful. I would recommend again and again and have made multiple purchases!
14 de junho de 2024
Resposta da Soru Jewellery
Hi Jenny,
Thank you for such a lovely review! Makes our day and i am so happy to hear this :-) We look forward to welcoming you back again soon
All my purchases have discoloured
Pretty designs but…All my purchases have discoloured. One necklace which hasnt even been worn once just sitting in my enclosed glass jewellery box hidden away from sunlight discoloured - unable to return as its been over a year. I will never be buying gold plated anything again. For the price the jewellery should last longer.
I contacted Soru with pictures explaining however they said they cannot do anything. I have about 12 jewellery items and most have discoloured to bronze look. All were kept in glass case and pouches. So overrated by influencers !
26 de junho de 2024
Opinião espontânea
Resposta da Soru Jewellery
Hi Pembe, Thank you for leaving your review for us i am sorry we have not been able to help you on this occasion. We do offer a 1 year warranty but after this time i am afraid for discolouring we would not be able to help. However i can recommend using a lint free cloth to gently buff up and rub the jewels, silver can naturally oxidize over time and this is the best way to bring back the original colour. We would always suggest to store in an airtight container whenever possible to avoid tarnishing, i realise your container was glass but maybe without realising this was not air tight (like our pouch and box the jewellery arrives in). Please do try the lint free cloth as i feel this would be the best solution in this instance. If i can help further don't hesitate to get back in touch.
the real nice colours of the ear rings!! blue and white
nice pair of ear rings with blue and white colours
13 de junho de 2024
Resposta da Soru Jewellery
Hi Julia,
Thank you so much, i'm really pleased to hear you are happy with your new earrings and we look forward to welcoming you back again soon
I was excited to get the linguini…
I was excited to get the linguini chain- it came well wrapped and high end. Upon seeing the chain itself it was so yellow and just screamed fake. For $250 I was not keeping it. Customer service was great with accepting the return. Now just have to find a DHL carrier to ship back.
12 de junho de 2024
Resposta da Soru Jewellery
Hi Rosemary,
Thank you for taking the time to leave your review for us, much appreciated. I am sorry to hear that you were unhappy with the gold colour of the Linguine Chain, this one is plated in 14K gold over silver rather than the 18k we usually use giving it a slight different shade. I am pleased you have been able to arrange your return easily and please do ask customer care for a return shipping label and a link for the DHL driver to come and pick up from you, there is no need or you to look for a DHL carrier yourself as we do this for you. We look forward to welcoming you back again soon and hoping to find a more suitable gold colour for your next purchase.
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